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Claim Representative Jobs in Iowa (NOW HIRING)

Sedgwick

Care Team Representative

Dubuque, IA · On-site

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 ... Performs claim intake and full-service customer support within regulatory requirements, company ...

United Fire Group

Claims Rep-Inside

Cedar Rapids, IA · On-site +1

United Fire Group is seeking an inside claims representative for the central plains region in our ... claim is payable under the policy, deductible, actual cash value or replacement cost. • Write ...

Sedgwick

Care Team Representative

Dubuque, IA · On-site

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 ... Performs claim intake and full-service customer support within regulatory requirements, company ...

Sedgwick

Care Team Representative

Dubuque, IA · On-site

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 ... Performs claim intake and full-service customer support within regulatory requirements, company ...

York Risk Services

Care Team Representative

Dubuque, IA

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 ... Performs claim intake and full-service customer support within regulatory requirements, company ...

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Showing results 21-40

All JobsClaim Representative JobsClaim Representative Jobs in Iowa

Claim Representative information

See Iowa salary details

$10

$22

$39

How much do claim representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for claim representative in Iowa is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.72 per hour, depending on experience, location, and employer.

What is a claim representative?

Claim representatives, also known as claims adjusters or insurance claim specialists, are professionals who investigate insurance claims to determine the extent of an insurance company's liability. They review documentation, interview claimants and witnesses, inspect property damage or injuries, and negotiate settlements. Their role is to ensure that claims are handled efficiently, fairly, and in accordance with policy terms. Claim representatives play a crucial part in the insurance industry by helping resolve claims for policyholders and maintaining trust in the company.

What are the key skills and qualifications needed to thrive as a claim representative?

To thrive as a Claim Representative, you need a solid understanding of insurance policies, strong analytical abilities, and typically a bachelor's degree or relevant experience in insurance or finance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are common requirements. Excellent communication, negotiation, and customer service skills help you effectively resolve disputes and support clients during stressful situations. These skills are vital for ensuring accurate claim assessments, maintaining customer satisfaction, and upholding the company's reputation.

What are some common challenges a claim representative might face, and how can they be addressed?

Claim Representatives often encounter challenges such as managing a high volume of claims, handling complex or disputed cases, and maintaining clear communication with policyholders, service providers, and legal teams. Developing strong organizational skills and time management strategies can help prioritize tasks effectively. Additionally, staying up to date with industry regulations and company protocols, as well as building rapport with customers, can make navigating difficult situations more manageable and lead to better outcomes for all parties involved.

What is the difference between Claim Representative vs Claims Adjuster?

AspectClaim RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; insurance licenses often required
Work EnvironmentOffice settings, customer interactions, claims processingFieldwork and office work, investigating claims
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators

Both Claim Representatives and Claims Adjusters work in the insurance industry, handling claims and assisting clients. Claim Representatives typically focus on customer service and initial claim processing, while Claims Adjusters investigate and evaluate claims, often in the field. Understanding these differences helps job seekers find roles aligned with their skills and credentials.

Do you need a degree to be a claim representative?

A claim representative typically does not need a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, attention to detail, and knowledge of insurance policies are important, and some roles may require industry certifications or training programs.

Is it hard to be a claim representative?

Being a claim representative can be challenging as it requires strong communication skills, attention to detail, and the ability to analyze complex information. The job often involves handling difficult situations and working under pressure, but it also offers opportunities for professional growth and certification in insurance claims adjusting.

What are popular job titles related to Claim Representative jobs in Iowa?

For Claim Representative jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Claim Representative jobs in Iowa look for?

The top searched job categories for Claim Representative jobs in Iowa are:

What are popular job titles related to Claim Representative jobs in IA?

For Claim Representative jobs in IA, the most frequently searched job titles are:

Claim Representative jobs near you
Infographic showing various Claim Representative job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $47,132 per year, or $22.7 per hour.

Experienced Catastrophe Claims Representative

Auto Owners Insurance Company

West Des Moines, IA • Hybrid

Full-time

Medical, Retirement, PTO

Re-posted 21 days ago

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

*There are multiple positions open across the 26 states in which we operate. The current locations for which we are seeking CAT Claim Reps are located in the job posting.*

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. The position requires the following, but is not limited to:

  • Frequent travel up to 21 days at a time and is required upon short notice to location of catastrophe, which would most likely be out of state.
  • Can meet the physical demands required for the position including carrying and climbing a ladder.
  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
  • Familiar with insurance coverage by studying insurance policies, endorsements and forms.
  • Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions or trials as necessary.
  • Ensure that claims payments are issued in a timely and accurate manner.

Desired Skills & Experience

  • Bachelor's degree or equivalent experience
  • Minimum of 2 years claims handling experience or comparable experience
  • Field claims experience with multi-line property and casualty claims and wind/hail
  • Proficient with Xactimate software
  • Above-average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver's license
  • Military experience is considered

Benefits

Competitive salary, matching 401(k) retirement plans, fully funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave and a comprehensive health care plan.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-KC1 #LI-Hybrid

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