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Claim Representative Jobs in Iowa (NOW HIRING)

This role manages claims from initial notice of claim through final disposition, ensuring timely, fair, and cost-effective outcomes while complying with applicable laws, regulations, and company ...

This role manages claims from initial notice of claim through final disposition, ensuring timely, fair, and cost-effective outcomes while complying with applicable laws, regulations, and company ...

This role manages claims from initial notice of claim through final disposition, ensuring timely, fair, and cost-effective outcomes while complying with applicable laws, regulations, and company ...

This role manages claims from initial notice of claim through final disposition, ensuring timely, fair, and cost-effective outcomes while complying with applicable laws, regulations, and company ...

... Disability Representative Our teams thrive together! We collaborate in person and embrace a ... Makes claim determinations, based on the information received, to approve routine disability claims ...

... Disability Representative Our teams thrive together! We collaborate in person and embrace a ... Makes claim determinations, based on the information received, to approve routine disability claims ...

... Disability Representative Our teams thrive together! We collaborate in person and embrace a ... Makes claim determinations, based on the information received, to approve routine disability claims ...

... Disability Representative Our teams thrive together! We collaborate in person and embrace a ... Makes claim determinations, based on the information received, to approve routine disability claims ...

A representative processes credit cards and ACH payments made during phone calls or as part of claim resolution. A representative must ensure all clients' account information is accurate and updated ...

Showing results 41-60

Claim Representative information

See Iowa salary details

$10

$22

$39

How much do claim representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for claim representative in Iowa is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.72 per hour, depending on experience, location, and employer.

What is a claim representative?

Claim representatives, also known as claims adjusters or insurance claim specialists, are professionals who investigate insurance claims to determine the extent of an insurance company's liability. They review documentation, interview claimants and witnesses, inspect property damage or injuries, and negotiate settlements. Their role is to ensure that claims are handled efficiently, fairly, and in accordance with policy terms. Claim representatives play a crucial part in the insurance industry by helping resolve claims for policyholders and maintaining trust in the company.

What are the key skills and qualifications needed to thrive as a claim representative?

To thrive as a Claim Representative, you need a solid understanding of insurance policies, strong analytical abilities, and typically a bachelor's degree or relevant experience in insurance or finance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are common requirements. Excellent communication, negotiation, and customer service skills help you effectively resolve disputes and support clients during stressful situations. These skills are vital for ensuring accurate claim assessments, maintaining customer satisfaction, and upholding the company's reputation.

What are some common challenges a claim representative might face, and how can they be addressed?

Claim Representatives often encounter challenges such as managing a high volume of claims, handling complex or disputed cases, and maintaining clear communication with policyholders, service providers, and legal teams. Developing strong organizational skills and time management strategies can help prioritize tasks effectively. Additionally, staying up to date with industry regulations and company protocols, as well as building rapport with customers, can make navigating difficult situations more manageable and lead to better outcomes for all parties involved.

What is the difference between Claim Representative vs Claims Adjuster?

AspectClaim RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; insurance licenses often required
Work EnvironmentOffice settings, customer interactions, claims processingFieldwork and office work, investigating claims
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators

Both Claim Representatives and Claims Adjusters work in the insurance industry, handling claims and assisting clients. Claim Representatives typically focus on customer service and initial claim processing, while Claims Adjusters investigate and evaluate claims, often in the field. Understanding these differences helps job seekers find roles aligned with their skills and credentials.

Do you need a degree to be a claim representative?

A claim representative typically does not need a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, attention to detail, and knowledge of insurance policies are important, and some roles may require industry certifications or training programs.

Is it hard to be a claim representative?

Being a claim representative can be challenging as it requires strong communication skills, attention to detail, and the ability to analyze complex information. The job often involves handling difficult situations and working under pressure, but it also offers opportunities for professional growth and certification in insurance claims adjusting.

What are popular job titles related to Claim Representative jobs in Iowa?

For Claim Representative jobs in Iowa, the most frequently searched job titles are:

What are popular job titles related to Claim Representative jobs in IA?

For Claim Representative jobs in IA, the most frequently searched job titles are:

Infographic showing various Claim Representative job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $47,132 per year, or $22.7 per hour.

Commercial Claims Representative

Farm Bureau Financial Services

West Des Moines, IA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Commercial Claims Representative Do you have past commercial claims experience and a strong customer service mindset? Are you a go-getter with high initiative and a positive attitude? Do you thrive in a work environment where you must multi-task and have strong organizational skills? If so, this Commercial Claims Representative opportunity could be a great fit for you! **This position will be hired at the level based on experience** Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You'll Do: As a Commercial Claims Representative, you will review, investigate, evaluate, determine liability, and adjust commercial claims. In this role, you will be responsible for determining coverage afforded by commercial property and liability policies and advise field claim staff regarding coverage and investigative cases. While handling the claim, you will prepare detailed and organized running notes, written reports and documentation in accordance with established procedures. As a Commercial Claims Representative, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, attorneys and others. What It Takes to Join Our Team: College degree or equivalent plus 2 years of relevant experience is required. Claims handling experience is preferred. General liability and property experience is preferred. Must exercise independent judgment and arrive at decisions through sound, logical reasoning in order to handle more complex claims. Exceptional customer service skills, including strong verbal and written communication skills. Excellent phone skills required as approximately 50% of time will be spent on the phone. High attention to detail and strong organizational skills. Advanced computer skills are required in order to quickly learn our multiple systems. Progress towards and attainment of industry education is expected (AIC and/or CPCU designations preferred). What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureau....where the grass really IS greener! If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!