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Claim Assistant Jobs (NOW HIRING)

Chubb

Claim Technical Assistant

Los Angeles, CA · On-site

$39K - $66K/yr

Chubb is currently seeking a Workers' Compensation Technical Assistant for our West Coast/Pacific ... Accurate documentation of claim activity is within the file notes. * Produce quality documentation ...

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How much do claim assistant jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for claim assistant in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
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What cities are hiring for Claim Assistant jobs? Cities with the most Claim Assistant job openings:
What are the most commonly searched types of Claim jobs? The most popular types of Claim jobs are:
What states have the most Claim Assistant jobs? States with the most job openings for Claim Assistant jobs include:
Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Temporary. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Claim Technical Assistant

Claim Technical Assistant

Chubb

Los Angeles, CA • On-site

$39K - $66K/yr

Full-time

Posted 10 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

132nd of 277 rated insurance

Job description

Chubb is currently seeking a Workers' Compensation Technical Assistant for our West Coast/Pacific region.  The successful applicant will have experience in California Workers' Compensation space assisting Medical Only and Lost Time adjusters. The position will report and reside in our Los Angeles, CA office.

Description:

  • When necessary, help the examiner make appropriate compensability decisions by assisting with contacts.

  • Ensure the completion of delegated tasks by maintaining active file diaries.

  • Understand jurisdictional benefit rates and payment deadlines to ensure compliance with state timeframes.

  • Complete benefit notices timely and accurately.

  • Accurate documentation of claim activity is within the file notes.

  • Produce quality documentation in an accurate and timely manner, i.e., benefit notices, nurse and legal referrals, record requests, and settlement documents.  

  • Respond timely and appropriately to internal and external customers on claim-related issues.

  • Adhere to state regulations for AZ, CA, CO, and UT.

  • Adhere to Best Practice guidelines.

  • Collaborate with appropriate resources to timely resolve issues.

  • Manage an inventory of direct-handle pension and/or lifetime medical files.

  • Collaborate with peers in the Region to ensure adequate coverage during vacations or absences.

Technical Skills & Competencies: 

  • Superior customer service showcasing verbal, written, and interpersonal skills.

  • Aptitude for evaluating, analyzing, and interpreting information.

  • Effective time management skills demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments.

  • Adaptability to constantly evolving environments and demonstrable flexibility that meets or exceeds a state requirement or a customer's expectation.

  • Ability to work independently and efficiently while performing defined functions with minimal errors.  

  • Basic understanding of the Workers' Compensation and claim handling processes.

  • Proficient computer skills and extensive knowledge of the Microsoft suite of Office products, including Outlook, Word, Excel, and PowerPoint; knowledge of state EDI systems and/or familiarity with CA Workers Compensation terminology are a plus.

Experience, Education, & Requirements:

  • Prior clerical and technical experience in researching and indexing data is preferred but not required.

  • Proficiency in using Microsoft Office Products

  • Experience in a fast-paced, fluid environment

  • Strong communication and telephonic skills

  • Knowledge of medical terminology is a plus but not required.

  • Knowledge of bill processing is a plus but not required.

  • Knowledge of claim handling is a plus but not required.

  • If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

The pay range for the role is $39,300 to $66,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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