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Claim Assistant Jobs (NOW HIRING)

Chubb

Claim Technical Assistant

Los Angeles, CA

$39K - $66K/yr

Chubb is currently seeking a Workers' Compensation Technical Assistant for our West Coast/Pacific ... Accurate documentation of claim activity is within the file notes. * Produce quality documentation ...

Chubb

Claim Technical Assistant

Los Angeles, CA · On-site

$73K/yr

Accurate documentation of claim activity is within the file notes. * Produce quality documentation in an accurate and timely manner, i.e., benefit notices, nurse and legal referrals, record requests ...

Chubb

Claim Technical Assistant

Los Angeles, CA · On-site

$73K/yr

Accurate documentation of claim activity is within the file notes. Produce quality documentation in an accurate and timely manner, i.e., benefit notices, nurse and legal referrals, record requests ...

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Claim Assistant information

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How much do claim assistant jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for claim assistant in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
More about Claim Assistant jobs
What cities are hiring for Claim Assistant jobs? Cities with the most Claim Assistant job openings:
What are the most commonly searched types of Claim jobs? The most popular types of Claim jobs are:
What states have the most Claim Assistant jobs? States with the most job openings for Claim Assistant jobs include:
Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Transportation & Excess Claim Svc Administrative Professional

Triton Claim Management, LLC

Manhattan, NY • On-site

$55K - $95K/yr

Full-time

Retirement

Posted 21 days ago

Job description

About the Role

Triton Claim Management, LLC is seeking a detail-oriented and service-driven Claim Svc Administrative Professional to join our team. This role serves as a key operational support function within the claims department and is often the first point of contact for incoming claims and inquiries.

You will play a critical role in ensuring claims are accurately received, documented, routed, and supported, while delivering exceptional service to clients, claimants, and internal stakeholders.


Key Responsibilities

Claims Intake & Processing

  • Receive, review, and distribute incoming claims, notices, and correspondence
  • Assist claimants and partners with initial claim submissions and documentation requirements
  • Accurately scan, index, and maintain claim file documentation

Customer Service & Communication

  • Serve as a primary point of contact for incoming calls and inquiries
  • Route calls appropriately, take detailed messages, and provide timely follow-up
  • Deliver professional, responsive service to internal and external stakeholders

Administrative & Operational Support

  • Process and route claim-related transactions, including losses and recoveries
  • Perform document retrieval and research to support claim handling activities
  • Assist with outgoing correspondence and general claims administration
  • Support special projects and additional departmental needs as assigned
  • Other duties as assigned


Qualifications

Required

  • High school diploma or GED
  • 5+ years of experience in claims, insurance operations, or customer service
  • Strong attention to detail and organizational skills
  • Excellent verbal and written communication skills
  • Ability to problem-solve using logic and sound judgment
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn internal claims systems

Preferred

  • Bachelor’s degree in business, Insurance, or a related field
  • Working knowledge of insurance claims processes, including investigation, coverage review, and documentation


What Sets You Apart
  • Strong customer service mindset with a professional, approachable demeanor
  • Ability to manage multiple priorities in a fast-paced environment
  • High level of accuracy and accountability
  • Team-oriented with a proactive and self-motivated work style


Benefits

Triton Claim Management offers a competitive and comprehensive compensation package, including:

  • 401(k) with company match
  • Comprehensive benefits package
  • Professional development opportunities


Work Environment
  • Hybrid work schedule (office and remote flexibility based on business needs)
  • Collaborative and team-oriented culture


Why Join Triton?

At Triton, you’ll be part of a growing organization where your contributions directly impact operational excellence and client satisfaction. This is a great opportunity to grow your career in claims while working alongside experienced professionals in a supportive environment.

Triton Claim Management, LLC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.

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