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Claim Assistant Jobs in Nevada (NOW HIRING)

CCMSI

Claim Clerk

Reno, NV · On-site

$18 - $22/hr

Scan, attach, and organize electronic documents within claim files. * Assist adjusters with diary management and document queues. * Provide general clerical support to maintain workflow efficiency ...

CCMSI

Claim Clerk

Reno, NV

$18 - $22/hr

Scan, attach, and organize electronic documents within claim files. * Assist adjusters with diary management and document queues. * Provide general clerical support to maintain workflow efficiency ...

CCMSI

Claim Clerk

Reno, NV · On-site

$18 - $22/hr

Scan, attach, and organize electronic documents within claim files. * Assist adjusters with diary management and document queues. * Provide general clerical support to maintain workflow efficiency ...

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Claim Assistant information

See Nevada salary details

$14

$21

$28

How much do claim assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for claim assistant in Nevada is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $23.27 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, but stress levels vary depending on the employer and individual workload.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

How to become a claim assistant?

To become a claim assistant, candidates typically need a high school diploma or equivalent, along with strong organizational and communication skills. Some employers prefer candidates with experience in insurance or customer service, and familiarity with claims processing software can be beneficial. Certification is not usually required but can enhance job prospects.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Nevada? The most popular types of Claim jobs in Nevada are:
What cities in Nevada are hiring for Claim Assistant jobs? Cities in Nevada with the most Claim Assistant job openings:
Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,585 per year, or $21.4 per hour.

Workers' Comp Claim Assistant - Reno Nevada

Davies

Reno, NV • On-site

$16 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Workers' Comp Claim Assistant - Reno Nevada
Department: Claims Administration & Adjusting
Employment Type: Permanent - Full Time
Location: Reno, NV
Reporting To: Margaret Malzahn
Compensation: $16.00 - $19.00 / hour
Description
Our Story
Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America, we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
Davies North America is seeking a Worker's Comp Claims Assistant to support our claims operations team in our Reno, Nevada office. This position plays a critical role in maintaining efficient claim administration by providing clerical, administrative, and customer service support to adjusters, supervisors, and claims leadership. The ideal candidate is highly organized, detail-oriented, and able to effectively manage multiple priorities in a fast-paced claims environment.
Key Responsibilities
  • Receive and process claim notices received via phone, email, fax, and other communication channels.
  • Establish new claim files and enter claim information into internal claims management systems.
  • Route claim assignments to appropriate adjusters and teams.
  • Maintain accurate claim documentation, records, and electronic files.
  • Assist adjusters with claim-related administrative tasks and follow-up activities.
  • Process incoming and outgoing correspondence related to claim files.
  • Process incoming and outgoing mail, faxes, and electronic communications.
  • Upload, index, and organize claim documentation, reports, photos, invoices, and other supporting materials.
  • Maintain claim registers, logs, and internal tracking systems.
  • Prepare and distribute claim-related correspondence and reports.
  • Perform data entry with a high degree of accuracy and attention to detail.
  • Support claim teams with document preparation, scanning, filing, copying, and records management.
  • Assist with check requests, payment processing, recoveries, and reimbursement documentation.
  • Prepare reports and provide administrative support to claims leadership as needed.
  • Coordinate office workflow activities and support special projects.
  • Answer incoming calls and respond to inquiries from policyholders, claimants, clients, vendors, and business partners.
  • Provide professional and courteous customer service while maintaining confidentiality.
  • Escalate issues and urgent matters to the appropriate claims professionals.
  • Support internal and external stakeholders through effective communication and timely follow-up.

Skills, knowledge & expertise
  • High school diploma or equivalent.
  • 1+ years of administrative, clerical, customer service, or insurance-related experience.
  • Strong data entry and organizational skills.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office Suite, including:
    • Outlook
    • Word
    • Excel
    • Teams
  • Ability to manage multiple priorities in a deadline-driven environment.
  • Strong attention to detail and commitment to accuracy.
  • Professional and customer-focused approach to work.
  • Prior experience in insurance, claims administration, or a related professional services environment.
  • Familiarity with claims management systems and document management platforms.
  • Experience handling confidential information and sensitive documentation.
  • Experience supporting adjusters or claims professionals.
  • Strong organizational and time-management skills.
  • Ability to effectively prioritize work and meet deadlines.
  • Excellent customer service and interpersonal skills.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to work independently and collaboratively within a team environment.
  • High degree of professionalism, reliability, and accountability.
  • Adaptability and willingness to learn new systems and processes.

Equal Employment Opportunity & Legal Notices
Benefits
At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:
  • Medical, dental, and vision plans to support your health and that of your family
  • A 401(k) plan with employer matching
  • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
  • Paid holidays
  • Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location.
Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.
Massachusetts NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com

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