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Claim Assistant Jobs in Manitoba (NOW HIRING)

Efi global

Fire Investigator

Winnipeg, MB · On-site

Determines the origin and cause of the loss/claim under investigation and identifies any potential ... Where applicable, EFI uses artificial intelligence tools to assist in the screening, assessment, or ...

All JobsClaim JobsClaim Assistant JobsClaim Assistant Jobs in Manitoba

Claim Assistant information

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, especially during peak periods or complex cases.

What are the most commonly searched types of Claim jobs in Manitoba?

The most popular types of Claim jobs in Manitoba are:

Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Manitoba as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Bilingual Client Care Specialist

People Corporation

Winnipeg, MB • On-site

CA$45K - CA$55K/yr

Full-time

Medical, Dental, Retirement

Re-posted 15 days ago

Job description

The Bilingual Client Care Specialist (Spanish & English) will work directly with our plan members, plan sponsors, clients, advisors, and service providers to provide an exceptional experience. This will include being the voice of the People Corporation brand through our client care centre by responding to general inquiries about the plans, benefits, and coverage, and assisting with troubleshooting and resolving problems with the goal of doing so with a single contact.The Bilingual Client Care Specialist will:

  • Provide exceptional customer care.

  • Interact with plan members, clients, advisors, and service providers via phone and email, to provide responses to inquiries about claims, eligibility, and services.

  • Ensure that service standards are met or exceeded.

  • Obtain, analyze, and verify the accuracy of claim submissions and data.

  • Assist members with the online portal and mobile app.

  • Assist service providers with the online portal for submission of claims.

  • Initiate and/or implement correct action as needed to ensure that an excellent standard of service and a high level of client satisfaction is maintained.


To be successful as a Bilingual Client Care Specialist with People Corporation, you will need:

  • Minimum of 3 years customer care experience (insurance, and health and dental benefits claims is an asset)

  • Fluency in both Spanish and English is required (written and verbal)

  • Flexible working hours - Willing to complete an 8-hour shift between 7:00am - 7:00pm (Central)

  • Strong communication skills and excellent attention to detail.

  • Technical knowledge on application base system

  • A desire to provide exceptional customer service, and a valuable experience to clients.

What's in it for you:

  • Learn by working alongside our experts

  • Extended health care and dental benefits

  • A retirement savings plan with company contributions

  • A suite of Health & Wellness offerings

  • Mental Health programs and support for you and your family

  • Assistance for the completion of industry designations

  • Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.

The base salary for this position is between $45,000 - $55,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

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