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Child Support Officer Jobs (NOW HIRING)

Franklin County, OH

Support Officer 1

Columbus, OH · On-site

$22.81/hr

Child Support Enforcement Agency Opening Date: 03/25/2026 Closing Date: 9/21/2026 11:59 PM Eastern ... Support Officer 1 classification is to enforce and modify child support obligations in local ...

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How much do child support officer jobs pay per month?

As of Jul 14, 2026, the average monthly pay for child support officer in the United States is $5,096.25, according to ZipRecruiter salary data. Most workers in this role earn between $4,375.00 and $5,708.33 per month, depending on experience, location, and employer.

What are Child Support Officers?

Child Support Officers are professionals who work to ensure that child support payments are collected and distributed according to legal agreements or court orders. They help custodial parents receive financial support for their children from non-custodial parents. Their duties include investigating cases, establishing paternity, locating absent parents, and enforcing child support orders. Child Support Officers may work for government agencies or family support organizations and regularly interact with parents, courts, and other agencies.

What Does a Child Support Officer Do?

A child support officer assesses child support cases for a court to determine the amount of financial support they need. Their job duties include interviewing parents and relatives, reviewing court documents and other records, and making recommendations for the amount of money a parent is obligated to provide. A child support officer also assists efforts to establish paternity of parents and initiate any legal action necessary to collect payment. People in this career are often required to testify in court cases.

What are some common challenges Child Support Officers face when working with clients, and how can they effectively address them?

Child Support Officers often encounter emotionally charged situations when working with parents and guardians, as cases can involve sensitive family dynamics and financial stress. A common challenge is maintaining impartiality while helping both parties understand their rights and obligations. Effective communication, empathy, and a strong understanding of relevant laws are essential for diffusing tension and ensuring compliance. Officers regularly collaborate with legal professionals, social workers, and government agencies to resolve disputes and support clients in meeting child support agreements.

What is the difference between Child Support Officer vs Family Support Worker?

AspectChild Support OfficerFamily Support Worker
Required CredentialsRelevant certifications, social work or legal backgroundSimilar certifications, social work or counseling background
Work EnvironmentGovernment agencies, courts, legal settingsCommunity centers, social service agencies
Employer & IndustryChild support agencies, government departmentsNonprofits, social services organizations
Common Search & ComparisonYesYes

Child Support Officers and Family Support Workers both work in social services, often with overlapping qualifications. However, Child Support Officers primarily focus on enforcing child support payments and legal compliance, working within government agencies. Family Support Workers provide broader family assistance, including counseling and resource coordination, often in community settings. Both roles require social work or legal knowledge, but their specific duties and work environments differ.

What are the key skills and qualifications needed to thrive as a Child Support Officer, and why are they important?

To thrive as a Child Support Officer, you need a background in social services, legal procedures, and case management, often supported by a relevant degree or experience in human services or law enforcement. Familiarity with government databases, child support enforcement systems, and case tracking software is essential. Strong communication, negotiation, and empathy help build rapport with clients and manage sensitive situations effectively. These skills are crucial for ensuring compliance with child support laws, resolving disputes, and supporting the well-being of children and families.
More about Child Support Officer jobs
What cities are hiring for Child Support Officer jobs? Cities with the most Child Support Officer job openings:
Who are the top companies hiring for Child Support Officer jobs? The top employers for Child Support Officer jobs are:
What states have the most Child Support Officer jobs? States with the most job openings for Child Support Officer jobs include:
What job categories do people searching Child Support Officer jobs look for? The top searched job categories for Child Support Officer jobs are:
What are popular job titles related to Child Support Officer jobs? For Child Support Officer jobs, the most frequently searched job titles are:
Child Support Officer jobs near you
Infographic showing various Child Support Officer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,155 per year, or $29.4 per hour.

Support Officer 1

Franklin County, OH

Columbus, OH • On-site

$22.81/hr

Full-time

Medical, Life, Retirement

Re-posted 21 days ago

Job description

Salary: $22.81 Hourly
Location : 80 E. Fulton Street, Columbus, Ohio 43215, OH
Job Type: Full-time, Regular, Classified
Job Number: 939829440
Agency: Child Support Enforcement Agency
Opening Date: 03/25/2026
Closing Date: 9/21/2026 11:59 PM Eastern
Typical Work Hours: Monday- Friday 8:00 AM-5-00 PM
Bargaining Unit: TEAMSTERS
Probationary Period: 270 Days
Classification Purpose
The primary purpose of the Support Officer 1 classification is to enforce and modify child support obligations in local, intrastate, and interstate cases through statutorily allowed means.
***Go to Apply Today !
Job Duties
Investigate, audit and interview for paternity and support obligations in accordance with applicable statutes, rules, regulations, and other requirements. Review and interpret judicial and administrative orders, payment records, case narratives, case files, and other documents. Prepare accurate calculations of arrearage due on accounts based upon the interpretations and in accordance with state and agency policy. Respond to written and verbal communications from obligors, obligees, and/or other child support agencies, entities, individuals, or organizations. Utilize agency, state, federal, and/or other resources to obtain and verify accurate and current information regarding the place of residence, source of income, assets, and other relevant information concerning the obligor. Comply with all confidentiality and FTI regulations and policies.
Provide general and specific information and respond to clients, other involved agencies and attorneys via telephone, written letters, electronic mail and face-to-face discussions. Prepare case summaries and other related documents and correspondence. Extract and accurately interpret information. Regularly review and develop a comprehensive knowledge of the CSEA manual, ODHS Child Support manual, and other regulations. Attend all training and mandatory meetings. Verify financial data, wage attachments, and other data regarding support matters. Assist in covering caseloads and walk-ins.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
Minimum Qualifications
Bachelor's degree with coursework emphasis in business administration with six (6) months of social work experience; or any equivalent combination of training and experience.
Additional Requirements
Must meet background check requirements.
Supervisory Responsibilities
None required.
Join Franklin County Board of Commissioners today and receive the following benefits:
  • Extensive health benefits for all full-time permanent employees.
  • Life insurance coverage for all permanent employees.
  • Guaranteed 10 paid holidays every year.
  • A 14 percent employer contribution to your OPERS pension plan.
  • Earn a potential monetary incentive during our annual wellness incentives for employees/spouses enrolled in healthcare.
See more information regarding our benefits we provide at https://hr-boc.franklincountyohio.gov/

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