County Child Support Jobs (NOW HIRING)

Discover the best of suburban and urban living in Chatham County, Coastal Georgia. This welcoming community offers an excellent balance for living, working, and enjoying life. As the fifth-oldest county in Georgia and the largest outside of Atlanta, Chatham County has a lot to offer.

You'll love our beautiful riverfront, which includes the city of Savannah and a three-mile beach on Tybee Island. Chatham County Government is supported by over 2,100 diverse team members across 40 departments, all dedicated to serving the county. We draw talent nationwide by providing outstanding benefits, competitive salaries, and growth opportunities.

Join Team Chatham today. Description Are you passionate about ensuring child well-being and have experience in case management or fast paced customer service. Chatham County Child Support is seeking a dedicated Child Support Specialist to join our team.

Examples of Duties Process applications and establish, maintain, and enforce orders for financial and medical child support. Receive and review applications for accuracy, screen applicants using State systems, research client status for benefits, resources, income, and expenses, and meet standards of Data Reliability in all cases. Assist Child Support staff in establishing, maintaining, and enforcing support payments for dependent children.

Perform initial interviews to open new child support cases, gather and verify information, and determine case types. Locate non-custodial parents utilizing local, state, and federal electronic resources and locating techniques. Communicate case status and actions to customers, create and maintain electronic documentation related to all work activities, and electronically file court documents.

May assist with establishing or determining the validity of paternity claims and genetic testing. Respond to high volumes of telephone calls, assist the public with questions related to general child support services and case information, and refer calls to other Child Support staff. Assist with obtaining, securing, and submitting data to calculate support, support arrears, and distribution of funds for dependent children.

Enter support orders into computer systems and forward information to appropriate personnel. Assist with preparing and maintaining all documentation for court proceedings forwarded to the court for action. Perform other duties as assigned.

Minimum Qualifications Associate Degree in a related field, and At least one (1) year of experience involving interviewing and obtaining information from the public, case management, customer service, conducting financial calculations and/or transactions, or applying collection principles, gathering financial information, and scheduling payments; or Any equivalent combination of training and experience. Must be able to lift, carry, push, and/or pull objects and materials up to ten (10) pounds. Must be able to type a minimum of 25 words per minute.

Selected candidates will be required to complete keyboarding and clerical testing during the interview process. Preferred Qualifications: Experience in case management or a high-volume customer service environment. During emergencies and disasters affecting Chatham County, you may be required to report to work as part of a disaster operations team.

In accordance with the Department of Transportation, Commercial Driver's License (CDL) holders and those employed in safety-sensitive positions are subject to random drug testing. Candidates with direct and relevant experience may receive an offer of up to 10% above the minimum salary that is posted, reflecting their exceptional qualifications. Chatham County provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, physical or mental disability, genetic information, marital status, or military/veteran status in accordance with applicable federal, state and local laws.