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Chatbot Support Jobs (NOW HIRING)

Forhyre

Tech Lead - Conversational AI

New York, NY

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

Forhyre

Tech Lead - Conversational AI

Los Angeles, CA

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

Forhyre

Tech Lead - Conversational AI

New York, NY

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

Wealth Inc

Technical Support Associate

Actively contribute to AI support system improvements - analyzing edge cases, flagging gaps in bot coverage, and helping refine our chatbot's effectiveness. * Utilize tools including Intercom ...

Interon IT Solutions

IBM Watson Developer

Hartford, CT · On-site

... support the pursuit of business development opportunities. * Tuning and enhancing Speech to Text models. Required Qualifications * 8+ years software delivery experience * 3+ years of Chatbot ...

ClarkDietrich

Conversational AI Specialist

West Chester, OH · On-site

$16 - $21.25/hr

Monitor chatbot and conversational AI performance and recommend improvements to increase containment, answer quality, and user satisfaction. Support launch planning and rollout of new conversational ...

ClarkDietrich

Conversational AI Specialist

West Chester, OH

$16 - $21.25/hr

Monitor chatbot and conversational AI performance and recommend improvements to increase containment, answer quality, and user satisfaction. Support launch planning and rollout of new conversational ...

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Chatbot Support information

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$16

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$68

How much do chatbot support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for chatbot support in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the typical responsibilities of a Chatbot Support professional on a daily basis?

As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.

What are the key skills and qualifications needed to thrive in the Chatbot Support position, and why are they important?

To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.

What is a Chatbot Support job?

A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.

More about Chatbot Support jobs
What cities are hiring for Chatbot Support jobs? Cities with the most Chatbot Support job openings:
What are the most commonly searched types of Chatbot Support jobs? The most popular types of Chatbot Support jobs are:
What states have the most Chatbot Support jobs? States with the most job openings for Chatbot Support jobs include:
What job categories do people searching Chatbot Support jobs look for? The top searched job categories for Chatbot Support jobs are:
Chatbot Support jobs near you
Infographic showing various Chatbot Support job openings in the United States as of July 2026, with employment types broken down into 9% Locum Tenens, 74% As Needed, 1% Full Time, 15% Nights, and 1% Summer. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Tech Lead - Conversational AI

Forhyre

New York, NY

Full-time

Re-posted 29 days ago

Job description

At ChatBotz.ai, we are seeking a highly skilled and motivated Tech Lead to join our innovative team. As a Tech Lead - Conversational AI, you will play a crucial role in developing and implementing intelligent chatbot solutions that revolutionize businesses.

Responsibilities:

  • Lead the development and implementation of conversational AI solutions using cutting-edge technologies.
  • Collaborate with cross-functional teams to gather requirements and define project goals.
  • Design, develop, test, and deploy highly scalable and reliable chatbot solutions.
  • Ensure the quality, performance, and security of the chatbot applications.
  • Stay updated with the latest advancements in conversational AI technologies and integrate them into our solutions.
  • Provide technical guidance and mentorship to the development team.
  • Conduct code reviews and ensure adherence to coding best practices and standards.
  • Troubleshoot and resolve technical issues related to chatbot applications.
  • Collaborate with stakeholders to define project timelines, deliverables, and milestones.
  • Stay up-to-date with industry trends and emerging technologies related to conversational AI.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience as a Tech Lead or similar role in developing conversational AI solutions.
  • Strong programming skills in languages such as Python, Java, or JavaScript.
  • In-depth knowledge of natural language processing (NLP), machine learning (ML), and deep learning techniques.
  • Experience with popular conversational AI platforms and frameworks such as Dialogflow, RASA, or Microsoft Bot Framework.
  • Proficiency in working with cloud platforms like AWS, Azure, or Google Cloud Platform.
  • Familiarity with chatbot development tools and libraries.
  • Strong problem-solving skills and ability to think creatively.
  • Excellent communication and leadership abilities.

Join our dynamic team at ChatBotz.ai and be part of revolutionizing businesses through intelligent chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional 24/7 customer service.