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Chatbot Support Jobs (NOW HIRING)

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

Python GenAI

Jersey City, NJ · On-site

$52.50 - $72.25/hr

W2-Contract / Full-Time Looking for a hands-on AI Engineer to work on a high visbility Gen AI project involving summarization and chatbot supporting a huge volume of documents from various LOBs and ...

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

Actively contribute to AI support system improvements - analyzing edge cases, flagging gaps in bot coverage, and helping refine our chatbot's effectiveness. * Utilize tools including Intercom ...

Documentation Specialist

Austin, TX · On-site

$30 - $40/hr

... support operations setting • Familiarity with chatbot or AI quality evaluation, calibration methodologies, or conversation scoring • Background in fintech, digital payments, mobile commerce, or ...

Documentation Specialist

Austin, TX · On-site

$30 - $40/hr

... support operations setting • Familiarity with chatbot or AI quality evaluation, calibration methodologies, or conversation scoring • Background in fintech, digital payments, mobile commerce, or ...

You'll own Swift CX, our AI chatbot, and shape how AI-assisted triage and first response keep ... Lead, develop, and scale a 23-person support organization by leading three team managers and ...

You'll own Swift CX, our AI chatbot, and shape how AI-assisted triage and first response keep ... Lead, develop, and scale a 23-person support organization by leading three team managers and ...

... support the pursuit of business development opportunities. * Tuning and enhancing Speech to Text models. Required Qualifications * 8+ years software delivery experience * 3+ years of Chatbot ...

WI · On-site

You design, configure, and optimize chatbot and voice bot conversations end to end. You do so by ... Growth mindset, both in personal evolution into GenAI and voice, and in supporting more junior ...

Showing results 41-60

Chatbot Support information

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$16

$39

$68

How much do chatbot support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for chatbot support in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is a chatbot support?

A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.

What does a chatbot support do?

As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.

What are the key skills and qualifications needed to thrive in chatbot support?

To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.

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Infographic showing various Chatbot Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Google Dialogflow / GECX Developer - Hybrid - Missouri

Saint Louis, MO • On-site, Remote

Full-time

Re-posted just now


Key responsibilities

  • Support the migration of an existing chatbot from Google Dialogflow to Google Conversational Agents (GECX).

  • Develop, configure, and implement chatbot functionality within the target platform.

  • Collaborate with technical leadership and team members to deliver project milestones and participate in technical reviews.


Job description

Google Dialogflow / GECX DeveloperAbout aFit Staffing

At aFit Staffing, we connect talented technology professionals with innovative organizations solving complex challenges. We focus on finding the right fit for both our clients and our consultants, creating opportunities where people can make a meaningful impact from day one.

About the Role

aFit Staffing is seeking a Google Dialogflow / GECX Developer to support a high-impact citizen experience modernization initiative. This project focuses on enhancing digital engagement services through the migration of an existing chatbot solution from Google Dialogflow to Google Conversational Agents (GECX).

This is an excellent opportunity for developers with experience in Google Dialogflow, chatbot development, conversational AI platforms, or software modernization efforts. The team is looking for hands-on contributors who can quickly learn, collaborate with experienced technical leadership, and help deliver a modern customer experience solution.

The project is moving at an accelerated pace due to platform lifecycle requirements, providing an opportunity to join a collaborative team working on a critical technology upgrade with meaningful public impact.

What You'll DoProject Coordination & Execution

Help modernize and migrate a customer-facing conversational AI solution.

  • Support migration of an existing chatbot from Google Dialogflow to Google Conversational Agents (GECX)
  • Develop, configure, and implement chatbot functionality within the target platform
  • Assist with software modernization and platform upgrade activities
  • Participate in technical discussions, solution design reviews, and implementation planning
  • Troubleshoot and resolve chatbot functionality issues during migration and testing
  • Support deployment, testing, and production readiness efforts
Team Leadership & Collaboration

Work closely with technical leadership and fellow developers throughout the project lifecycle.

  • Collaborate with technical leads and team members to deliver project milestones
  • Participate in Agile development ceremonies and technical reviews
  • Contribute recommendations, technical insights, and best practices
  • Communicate implementation challenges and proposed solutions effectively
Technology Leadership

Leverage Google conversational AI technologies to improve digital engagement.

  • Configure and optimize conversational workflows
  • Support chatbot performance improvements and user experience enhancements
  • Apply knowledge of conversational AI platforms and integration practices
  • Assist in ensuring successful adoption of the upgraded platform
What You BringSkillRequired/DesiredGoogle Dialogflow development experienceRequiredConversational AI or chatbot implementation experienceRequiredSoftware migration or platform upgrade experienceRequiredExperience implementing or upgrading to Google Conversational Agents (GECX)Highly DesiredApplication development experienceRequiredTroubleshooting and problem-solving skillsRequiredExperience working within collaborative development teamsRequiredAbility to quickly learn new technologies and platformsRequiredWork Environment & Travel
  • Fully remote opportunity
  • Must be available during Central Time business hours
  • Contract assignment through December 31
  • Equipment may be provided if needed
  • Open to qualified subcontractors
  • Additional background screening and fingerprinting required prior to start
Why This Role Matters

This project supports the modernization of a citizen-facing digital services platform that helps individuals access important information and resources. By contributing to the migration and enhancement of a critical chatbot solution, you will play a key role in improving accessibility, user experience, and digital engagement for the communities it serves.