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Chatbot Support Jobs in Ohio (NOW HIRING)

Forhyre

OH

... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...

ClarkDietrich

Conversational AI Specialist

West Chester, OH · On-site

$16 - $21.25/hr

Monitor chatbot and conversational AI performance and recommend improvements to increase containment, answer quality, and user satisfaction. Support launch planning and rollout of new conversational ...

ClarkDietrich

Conversational AI Specialist

West Chester, OH · On-site

$16 - $21.25/hr

Monitor chatbot and conversational AI performance and recommend improvements to increase containment, answer quality, and user satisfaction. Support launch planning and rollout of new conversational ...

Forhyre

OH · On-site

$44.50 - $58.75/hr

... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...

TEKsystems

UX Conversational Designer

Columbus, OH · Remote

$45/hr

Experience designing or supporting chatbot, virtual assistant, or conversational AI solutions. * Familiarity with Natural Language Understanding (NLU) concepts and conversational flows. * Knowledge ...

Eliassen Group

QA Automation Engineer

Cincinnati, OH · On-site

$60 - $65/hr

Practical use of AI for self-healing locators, failure analysis, visual validation, and chatbot ... The use of AI in our process is intended to support fairness, efficiency, and consistency, and ...

Eliassen Group

QA Automation Engineer

Cincinnati, OH · On-site

$60 - $65/hr

Practical use of AI for self-healing locators, failure analysis, visual validation, and chatbot ... The use of AI in our process is intended to support fairness, efficiency, and consistency, and ...

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Chatbot Support information

See Ohio salary details

$15

$37

$64

How much do chatbot support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for chatbot support in Ohio is $37.90, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $44.33 per hour, depending on experience, location, and employer.

What is a chatbot support?

A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.

What does a chatbot support do?

As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.

What are the key skills and qualifications needed to thrive in chatbot support?

To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.

What are popular job titles related to Chatbot Support jobs in Ohio?

For Chatbot Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Chatbot Support jobs in Ohio look for?

The top searched job categories for Chatbot Support jobs in Ohio are:

Infographic showing various Chatbot Support job openings in Ohio as of September 2026, with employment types broken down into 100% Full Time. Highlights an 40% In-person, 20% Hybrid, and 40% Remote job distribution, with an average salary of $78,841 per year, or $37.9 per hour.

Tech Lead - Conversational AI

OH

Forhyre
1 - 10 employees
Learn more about Forhyreexternal

Full-time

Re-posted 5 days ago

Job description

At ChatBotz.ai, we are seeking a highly skilled and motivated Tech Lead to join our innovative team. As a Tech Lead - Conversational AI, you will play a crucial role in developing and implementing intelligent chatbot solutions that revolutionize businesses.

Responsibilities:

  • Lead the development and implementation of conversational AI solutions using cutting-edge technologies.
  • Collaborate with cross-functional teams to gather requirements and define project goals.
  • Design, develop, test, and deploy highly scalable and reliable chatbot solutions.
  • Ensure the quality, performance, and security of the chatbot applications.
  • Stay updated with the latest advancements in conversational AI technologies and integrate them into our solutions.
  • Provide technical guidance and mentorship to the development team.
  • Conduct code reviews and ensure adherence to coding best practices and standards.
  • Troubleshoot and resolve technical issues related to chatbot applications.
  • Collaborate with stakeholders to define project timelines, deliverables, and milestones.
  • Stay up-to-date with industry trends and emerging technologies related to conversational AI.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience as a Tech Lead or similar role in developing conversational AI solutions.
  • Strong programming skills in languages such as Python, Java, or JavaScript.
  • In-depth knowledge of natural language processing (NLP), machine learning (ML), and deep learning techniques.
  • Experience with popular conversational AI platforms and frameworks such as Dialogflow, RASA, or Microsoft Bot Framework.
  • Proficiency in working with cloud platforms like AWS, Azure, or Google Cloud Platform.
  • Familiarity with chatbot development tools and libraries.
  • Strong problem-solving skills and ability to think creatively.
  • Excellent communication and leadership abilities.

Join our dynamic team at ChatBotz.ai and be part of revolutionizing businesses through intelligent chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional 24/7 customer service.