OH · On-site
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
Quick apply
OH · On-site
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
Quick apply
$16 - $21.25/hr
Monitor chatbot and conversational AI performance and recommend improvements to increase containment, answer quality, and user satisfaction. Support launch planning and rollout of new conversational ...
$16 - $21.25/hr
Monitor chatbot and conversational AI performance and recommend improvements to increase containment, answer quality, and user satisfaction. Support launch planning and rollout of new conversational ...
West Chester, OH · On-site
$16 - $21.25/hr
Monitor chatbot and conversational AI performance and recommend improvements to increase containment, answer quality, and user satisfaction. Support launch planning and rollout of new conversational ...
West Chester, OH · On-site
$16 - $21.25/hr
Monitor chatbot and conversational AI performance and recommend improvements to increase containment, answer quality, and user satisfaction. Support launch planning and rollout of new conversational ...
$44.50 - $58.75/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
Quick apply
Columbus, OH · On-site
$95K - $100K/yr
... Chatbot, etc. • Experience in creating customer specific Dashboards, Alerts, Application ... support and training to increase adaptability and usage of the tool by SD and EUC teams. • ...
Columbus, OH · On-site
$95K - $100K/yr
... Chatbot, etc. • Experience in creating customer specific Dashboards, Alerts, Application ... support and training to increase adaptability and usage of the tool by SD and EUC teams. • ...
$23.50 - $31.25/hr
... of a chatbot-based app to connect families with unmet social needs to community resources, and an intervention to support Medicaid-enrolled families with obesity improve cardiovascular health.
$23.50 - $31.25/hr
... of a chatbot-based app to connect families with unmet social needs to community resources, and an intervention to support Medicaid-enrolled families with obesity improve cardiovascular health.
Columbus, OH · On-site
$23.50 - $31.25/hr
... of a chatbot-based app to connect families with unmet social needs to community resources, and an intervention to support Medicaid-enrolled families with obesity improve cardiovascular health.
Columbus, OH · On-site
$23.50 - $31.25/hr
... of a chatbot-based app to connect families with unmet social needs to community resources, and an intervention to support Medicaid-enrolled families with obesity improve cardiovascular health.
This role does not support a visa sponsorship and requires working from one of the posted U.S. Bank ... Chat functionality requirements, system integrations across digital platforms and AI-driven chatbot ...
This role does not support a visa sponsorship and requires working from one of the posted U.S. Bank ... Chat functionality requirements, system integrations across digital platforms and AI-driven chatbot ...
Cincinnati, OH · On-site
This role does not support a visa sponsorship and requires working from one of the posted U.S. Bank ... Chat functionality requirements, system integrations across digital platforms and AI-driven chatbot ...
Cincinnati, OH · On-site
This role does not support a visa sponsorship and requires working from one of the posted U.S. Bank ... Chat functionality requirements, system integrations across digital platforms and AI-driven chatbot ...
$15.77 - $20.21
4% of jobs
$20.21 - $24.66
9% of jobs
$28.34 is the 25th percentile. Wages below this are outliers.
$24.66 - $29.11
14% of jobs
$29.11 - $33.55
15% of jobs
The median wage is $35.64 / hr.
$33.55 - $38
17% of jobs
$38 - $42.44
16% of jobs
$42.57 is the 75th percentile. Wages above this are outliers.
$42.44 - $46.89
9% of jobs
$46.89 - $51.34
7% of jobs
$51.34 - $55.78
4% of jobs
$55.78 - $60.23
3% of jobs
$60.23 - $64.68
1% of jobs
$15
$37
$64
As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.
To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.
A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.
Full-time
Posted 26 days ago
At ChatBotz.ai, we are seeking a highly skilled and motivated Tech Lead to join our innovative team. As a Tech Lead - Conversational AI, you will play a crucial role in developing and implementing intelligent chatbot solutions that revolutionize businesses.
Responsibilities:
Requirements:
Join our dynamic team at ChatBotz.ai and be part of revolutionizing businesses through intelligent chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional 24/7 customer service.