Internship Chatbot Support Jobs (NOW HIRING)

SUMMER 2027

Shure offers a challenging, fun, and rewarding summer internship program. The twelve-week program is offered to undergraduate and graduate students. We offer internships with a variety of work arrangements from onsite interns to fully remote in US. Each intern will receive a competitive salary. Additionally, Interns who are asked to relocate to Illinois for onsite internships will receive a housing stipend to cover living expenses. Applications will be collected, reviewed, and selected candidates will be contacted in late fall/early winter.

The Global MarTech Intern will assist with marketing technology operations, AI and automation initiatives, and project coordination activities within Global Marketing Operations. The intern will help maintain documentation, track key deliverables, support operational processes, and contribute to projects that improve efficiency, data quality, and product launch readiness.

This Internship is Hybrid in Niles, IL.

Help deliver opportunities to improve marketing and business processes through AI, automation, and workflow optimization. Assist in building, testing, and documenting automated workflows using tools such as Power Automate, AI assistants, and other business platforms. Support Web AI Chatbot initiatives by testing responses, organizing content, and identifying opportunities to improve the user experience. Research emerging AI tools, automation technologies, chatbot capabilities, and marketing trends, and share recommendations with the team. Help develop and maintain AI agents, prompts, knowledge bases, and other resources that improve productivity and efficiency. Create presentations, project summaries, reports, and other materials to communicate agent performance, optimization opportunities, and recommendations. Create training materials, process documentation, and best-practice resources to support continuous improvement and user enablement.

Currently pursuing a Bachelor's or Master's degree in Marketing, Business, Information Systems, Data Analytics, Communications, Computer Science, or a related field Interest in marketing technology, AI, automation, digital marketing, customer experience, or business process improvement Familiarity with Microsoft 365 tools such as Excel, PowerPoint, Teams, SharePoint, and Copilot Exposure to or interest in tools such as Power Automate, Power BI, AI assistants, chatbots, workflow automation platforms, or CRM/marketing platforms Strong analytical and problem-solving skills Excellent communication, presentation skills and collaborative mindset Comfortable being a self-starter with exceptional attention to detail Previous internship, class project, or hands-on experience with automation, AI tools, analytics, digital marketing, chatbot testing, or process documentation is a plus

Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.

WHO WE ARE

Shure's mission is to be the most trusted audio brand worldwide - and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn't stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.

Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.

Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence.

THE MIX MATTERSDon't check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you're excited about this role, believe you've got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!

PAY TRANSPARENCY

Modeled by extensive market analysis and economic best practices, Shure offers competitive intern compensation that is reviewed and adjusted annually by our Total Rewards Team to attract, hire, and retain the industry's top intern talent. Each internship has an hourly rate which varies from $23-$43 per hour based on job function (Engineering, IT, Business, etc) and year completed in school (Junior, Masters 2nd year, PHD, etc). 

WE GOT YOU - Our Benefits

At Shure, we prioritize the well-being of our associates. Benefits for our interns include retirement savings plans and paid time off, employee discounts, professional development opportunities, and work-life balance initiatives. To learn more, check out our Intern Benefits At A Glance

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