... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
Quick apply
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
Quick apply
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
Support chatbot and virtual assistant capabilities by managing intents, FAQs, flows, and content updates. * Conduct regular QA of chatbot/knowledge interactions and partner with SMEs to ensure ...
Support chatbot and virtual assistant capabilities by managing intents, FAQs, flows, and content updates. * Conduct regular QA of chatbot/knowledge interactions and partner with SMEs to ensure ...
Support chatbot and virtual assistant capabilities by managing intents, FAQs, flows, and content updates. * Conduct regular QA of chatbot/knowledge interactions and partner with SMEs to ensure ...
Support chatbot and virtual assistant capabilities by managing intents, FAQs, flows, and content updates. * Conduct regular QA of chatbot/knowledge interactions and partner with SMEs to ensure ...
Phoenix, AZ · On-site
$17.75 - $24/hr
Tier 3 Customer Support Specialist About This Role As a Tier 3 Customer Support Specialist, you ... and chatbot - to assess resolution quality, accuracy, and appropriate escalation behavior
Phoenix, AZ · On-site
$17.75 - $24/hr
Tier 3 Customer Support Specialist About This Role As a Tier 3 Customer Support Specialist, you ... and chatbot - to assess resolution quality, accuracy, and appropriate escalation behavior
Phoenix, AZ · On-site
$60K - $80K/yr
Tier 3 Customer Support Specialist About This Role As a Tier 3 Customer Support Specialist, you ... and chatbot - to assess resolution quality, accuracy, and appropriate escalation behavior
Phoenix, AZ · On-site
$60K - $80K/yr
Tier 3 Customer Support Specialist About This Role As a Tier 3 Customer Support Specialist, you ... and chatbot - to assess resolution quality, accuracy, and appropriate escalation behavior
$45.75 - $60.25/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
Quick apply
$45.75 - $60.25/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
Prescott, AZ · On-site
$40K - $52K/yr
Support student-athlete academic progress, retention, eligibility, and personal development ... Manage phone, email, chatbot, and virtual communications with prospective students. * Provide ...
Prescott, AZ · On-site
$40K - $52K/yr
Support student-athlete academic progress, retention, eligibility, and personal development ... Manage phone, email, chatbot, and virtual communications with prospective students. * Provide ...
Prescott, AZ · On-site
$40K - $52K/yr
Support compliance with NJCAA, conference, and institutional regulations. Maintain positive ... Manage phone, email, chatbot, and virtual communications with prospective students. Provide general ...
Prescott, AZ · On-site
$40K - $52K/yr
Support compliance with NJCAA, conference, and institutional regulations. Maintain positive ... Manage phone, email, chatbot, and virtual communications with prospective students. Provide general ...
Glendale, AZ · On-site
$90K - $152K/yr
... support. Serves as system owner and administrator for the RFS Knowledge Center and RFS Chatbot. Duties and Responsibilities: * Champion a user-centric approach to knowledge content design, ensuring ...
Glendale, AZ · On-site
$90K - $152K/yr
... support. Serves as system owner and administrator for the RFS Knowledge Center and RFS Chatbot. Duties and Responsibilities: * Champion a user-centric approach to knowledge content design, ensuring ...
... support. * Adept at learning new technologies. * Proficient with Microsoft Office. * Five9 call center skills preferred. * Experience with Ada chatbot and Microsoft Dynamics preferred. * Other ...
... support. * Adept at learning new technologies. * Proficient with Microsoft Office. * Five9 call center skills preferred. * Experience with Ada chatbot and Microsoft Dynamics preferred. * Other ...
... support needs. * Analyze root causes and document clear, actionable technical findings. * Create example source code, knowledge-base articles, application notes, chatbot content, reports, and other ...
... support needs. * Analyze root causes and document clear, actionable technical findings. * Create example source code, knowledge-base articles, application notes, chatbot content, reports, and other ...
... support. * Adept at learning new technologies. * Proficient with Microsoft Office. * Five9 call center skills preferred. * Experience with Ada chatbot and Microsoft Dynamics preferred. * Other ...
... support. * Adept at learning new technologies. * Proficient with Microsoft Office. * Five9 call center skills preferred. * Experience with Ada chatbot and Microsoft Dynamics preferred. * Other ...
... support needs. * Analyze root causes and document clear, actionable technical findings. * Create example source code, knowledge-base articles, application notes, chatbot content, reports, and other ...
... support needs. * Analyze root causes and document clear, actionable technical findings. * Create example source code, knowledge-base articles, application notes, chatbot content, reports, and other ...
Phoenix, AZ · On-site
$75K - $80K/yr
... and chatbot marketing. * Explore new digital marketing opportunities and interactive content to ... Take on additional duties as assigned by the manager to support the execution of the digital ...
Phoenix, AZ · On-site
$75K - $80K/yr
... and chatbot marketing. * Explore new digital marketing opportunities and interactive content to ... Take on additional duties as assigned by the manager to support the execution of the digital ...
Phoenix, AZ · On-site
$75K - $80K/yr
... and chatbot marketing. * Explore new digital marketing opportunities and interactive content to ... Take on additional duties as assigned by the manager to support the execution of the digital ...
Quick apply
Phoenix, AZ · On-site
$75K - $80K/yr
... and chatbot marketing. * Explore new digital marketing opportunities and interactive content to ... Take on additional duties as assigned by the manager to support the execution of the digital ...
$75K - $80K/yr
... and chatbot marketing. * Explore new digital marketing opportunities and interactive content to ... Take on additional duties as assigned by the manager to support the execution of the digital ...
$75K - $80K/yr
... and chatbot marketing. * Explore new digital marketing opportunities and interactive content to ... Take on additional duties as assigned by the manager to support the execution of the digital ...
$15.46 - $19.81
4% of jobs
$19.81 - $24.17
9% of jobs
$27.78 is the 25th percentile. Wages below this are outliers.
$24.17 - $28.53
14% of jobs
$28.53 - $32.89
15% of jobs
The median wage is $34.93 / hr.
$32.89 - $37.25
17% of jobs
$37.25 - $41.60
16% of jobs
$41.73 is the 75th percentile. Wages above this are outliers.
$41.60 - $45.96
9% of jobs
$45.96 - $50.32
7% of jobs
$50.32 - $54.68
4% of jobs
$54.68 - $59.04
3% of jobs
$59.04 - $63.40
1% of jobs
$15
$37
$63
As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.
To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.
A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.

Full-time
Re-posted 22 days ago
At ChatBotz.ai, we are seeking a highly skilled and motivated Tech Lead to join our innovative team. As a Tech Lead - Conversational AI, you will play a crucial role in developing and implementing intelligent chatbot solutions that revolutionize businesses.
Responsibilities:
Requirements:
Join our dynamic team at ChatBotz.ai and be part of revolutionizing businesses through intelligent chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional 24/7 customer service.