... utilities that support the chatbot platform • Lead design and code reviews • Work closely with a global team of engineers, SREs, and conversational AI experts • Identify automation ...
... utilities that support the chatbot platform • Lead design and code reviews • Work closely with a global team of engineers, SREs, and conversational AI experts • Identify automation ...
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
Quick apply
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
Quick apply
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
Quick apply
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
Quick apply
... chatbot solutions. Apply now and contribute to creating personalized and interactive experiences for users while streamlining customer support, enhancing sales processes, and delivering exceptional ...
Python GenAI
Jersey City, NJ · On-site
$52.50 - $72.25/hr
W2-Contract / Full-Time Looking for a hands-on AI Engineer to work on a high visbility Gen AI project involving summarization and chatbot supporting a huge volume of documents from various LOBs and ...
Quick apply
Python GenAI
Jersey City, NJ · On-site
$52.50 - $72.25/hr
W2-Contract / Full-Time Looking for a hands-on AI Engineer to work on a high visbility Gen AI project involving summarization and chatbot supporting a huge volume of documents from various LOBs and ...
Technical Business Analyst with Wealth Management (AI/ Chatbot/ Machine learning or NLP)
Manhattan, NY · On-site
Technical Business Analyst with Wealth Management (AI/ Chatbot/ Machine learning or NLP) Location ... co-pilots to support multiple business units like Wealth Management Operations and Wealth ...
Technical Business Analyst with Wealth Management (AI/ Chatbot/ Machine learning or NLP)
Manhattan, NY · On-site
Technical Business Analyst with Wealth Management (AI/ Chatbot/ Machine learning or NLP) Location ... co-pilots to support multiple business units like Wealth Management Operations and Wealth ...
Lead, CS AI Content
New York, NY · On-site
Bonus: experience with chatbot authoring, AI evaluation, or support QA.
Lead, CS AI Content
New York, NY · On-site
Bonus: experience with chatbot authoring, AI evaluation, or support QA.
Remote - RTSM Support Specialist
New York, NY · On-site
$80 - $150/hr
Respond to queries initiated via chat, chatbot, email, or phone calls as Tier 2 Help Desk support level and process the end-to-end resolution via the incident management system. * Train other help ...
Quick apply
Remote - RTSM Support Specialist
New York, NY · On-site
$80 - $150/hr
Respond to queries initiated via chat, chatbot, email, or phone calls as Tier 2 Help Desk support level and process the end-to-end resolution via the incident management system. * Train other help ...
Support Specialist
$60K - $90K/yr
Drive initiatives to improve support scalability, including tooling enhancements, AI/chatbot optimization, and process automation * Help onboard and mentor new support team members, sharing cross ...
Support Specialist
$60K - $90K/yr
Drive initiatives to improve support scalability, including tooling enhancements, AI/chatbot optimization, and process automation * Help onboard and mentor new support team members, sharing cross ...
Lead, CS AI Content
New York, NY · On-site
$92K - $115K/yr
Bonus: experience with chatbot authoring, AI evaluation, or support QA. Compensation Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and ...
Lead, CS AI Content
New York, NY · On-site
$92K - $115K/yr
Bonus: experience with chatbot authoring, AI evaluation, or support QA. Compensation Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and ...
Director, Data Science
Stamford, CT · Remote
Architect AI-powered chatbot systems including intelligent search, recommendation engines, context ... Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 ...
Director, Data Science
Stamford, CT · Remote
Architect AI-powered chatbot systems including intelligent search, recommendation engines, context ... Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 ...
Support Specialist
New York, NY · On-site
$60K - $90K/yr
Drive initiatives to improve support scalability, including tooling enhancements, AI/chatbot optimization, and process automation * Help onboard and mentor new support team members, sharing cross ...
Support Specialist
New York, NY · On-site
$60K - $90K/yr
Drive initiatives to improve support scalability, including tooling enhancements, AI/chatbot optimization, and process automation * Help onboard and mentor new support team members, sharing cross ...
Tech Lead (AI)
New York, NY · On-site
Position Overview We are seeking a Tech Lead with hands-on experience in Python, Natural Language Processing (NLP) and Chatbot development to support technology initiatives within Wealth Management ...
Tech Lead (AI)
New York, NY · On-site
Position Overview We are seeking a Tech Lead with hands-on experience in Python, Natural Language Processing (NLP) and Chatbot development to support technology initiatives within Wealth Management ...
Position Overview We are seeking a Tech Lead with hands-on experience in Python, Natural Language Processing (NLP) and Chatbot development to support technology initiatives within Wealth Management ...
Position Overview We are seeking a Tech Lead with hands-on experience in Python, Natural Language Processing (NLP) and Chatbot development to support technology initiatives within Wealth Management ...
Booking Operations Support Lead
$70K - $100K/yr
Drive initiatives to improve support scalability, including tooling enhancements, AI/chatbot optimization, and process automation * Onboard and mentor new support team members, sharing cross-queue ...
Booking Operations Support Lead
$70K - $100K/yr
Drive initiatives to improve support scalability, including tooling enhancements, AI/chatbot optimization, and process automation * Onboard and mentor new support team members, sharing cross-queue ...
Support Operations Specialist, Fora X
$70K - $100K/yr
Drive initiatives to improve support scalability, including tooling enhancements, AI/chatbot optimization, and process automation * Help onboard and mentor new support team members Requirements * 3-5 ...
Support Operations Specialist, Fora X
$70K - $100K/yr
Drive initiatives to improve support scalability, including tooling enhancements, AI/chatbot optimization, and process automation * Help onboard and mentor new support team members Requirements * 3-5 ...
Test Automation - Manager
$50.25 - $66.50/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
Quick apply
Test Automation - Manager
$50.25 - $66.50/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
Test Automation - Manager
$50.25 - $66.50/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
Quick apply
Test Automation - Manager
$50.25 - $66.50/hr
... support in implementing effective automation strategies. * Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing ...
UI/UX Designer
New York, NY · On-site
$55 - $60/hr
Support visualization of model confidence, explainability, and agent decisions * Prototype ... Experience with GenAI or chatbot UI/UX * Familiarity with LLM design affordances, such as user ...
Quick apply
UI/UX Designer
New York, NY · On-site
$55 - $60/hr
Support visualization of model confidence, explainability, and agent decisions * Prototype ... Experience with GenAI or chatbot UI/UX * Familiarity with LLM design affordances, such as user ...
Chatbot Support information
See New York salary details
$18.15 - $23.26
4% of jobs
$23.26 - $28.38
9% of jobs
$32.61 is the 25th percentile. Wages below this are outliers.
$28.38 - $33.50
14% of jobs
$33.50 - $38.61
15% of jobs
The median wage is $41.01 / hr.
$38.61 - $43.73
17% of jobs
$43.73 - $48.84
16% of jobs
$48.99 is the 75th percentile. Wages above this are outliers.
$48.84 - $53.96
9% of jobs
$53.96 - $59.08
7% of jobs
$59.08 - $64.19
4% of jobs
$64.19 - $69.31
3% of jobs
$69.31 - $74.43
1% of jobs
$18
$43
$74
How much do chatbot support jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for chatbot support in New York is $43.62, according to ZipRecruiter salary data. Most workers in this role earn between $32.36 and $51.01 per hour, depending on experience, location, and employer.
What is a chatbot support?
A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.
What does a chatbot support do?
As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.
What are the key skills and qualifications needed to thrive in chatbot support?
To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.
What are popular job titles related to Chatbot Support jobs in New York?
For Chatbot Support jobs in New York, the most frequently searched job titles are:
What job categories do people searching Chatbot Support jobs in New York look for?
The top searched job categories for Chatbot Support jobs in New York are:
What cities in New York are hiring for Chatbot Support jobs?
Cities in New York with the most Chatbot Support job openings:
Full-time
Re-posted 22 days ago
Job description
Job Summary:
Euclid Innovations is seeking a motivated Chatbot / Conversational AI Engineer to join their Application Infrastructure team. The successful candidate will participate in all aspects of software development, working closely with chatbot experts, developers, and internal clients to implement chatbot solutions.
Responsibilities:
• Act as a subject matter expert on the chatbot platform
• Develop integrations in Python and Groovy that enable virtual agents to interoperate with various systems
• Participate in every phase of the Software Development Lifecycle
• Create Generative Artificial Intelligence solutions and drive their adoption
• Understand, refine, and translate customer requirements into working software
• Create and enhance various utilities that support the chatbot platform
• Lead design and code reviews
• Work closely with a global team of engineers, SREs, and conversational AI experts
• Identify automation opportunities and lead the way in addressing them
• Train and refine intent detection models
• Continuous Improvement of production virtual agents
• Measure, demonstrate, and articulate the value of Artificial Intelligence solutions and automation
• Support POCs and product demonstrations
Qualifications:
Required:
• Strong knowledge of software design and best practices
• Deep experience with Python coding and development
• Experience with JavaScript and Node.js and other software development frameworks and libraries
• Demonstrated knowledge and interest in Generative Artificial Intelligence / LLMs, model training, fine tuning and related APIs
• Familiarity with CI/CD practices and experience with GitHub and Jenkins
• Excellent written and verbal communication skills
• Deep experience with Agile development practices such as Scrum
• Strong background in Linux
• Solid understanding of NLP and Artificial Intelligence / Machine Learning concepts
Preferred:
• Experience designing, creating, and interfacing with Virtual Agents using Amelia, Kore.ai, Microsoft Copilot Studio or similar platform
• Sourcing and labeling training data for ML models
• Experience in generative Artificial Intelligence, and LLMs
• Familiarity with DevOps practices
• Knowledge of Docker, Kubernetes
• Experience with cloud platforms such as AWS and Azure
Company:
Euclid Innovations specializes in product development, application development, risk management, computational solutions, and DevOps. Founded in 2009, the company is headquartered in Charlotte, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Euclid Innovations is seeking a motivated Chatbot / Conversational AI Engineer to join their Application Infrastructure team. The successful candidate will participate in all aspects of software development, working closely with chatbot experts, developers, and internal clients to implement chatbot solutions.
Responsibilities:
• Act as a subject matter expert on the chatbot platform
• Develop integrations in Python and Groovy that enable virtual agents to interoperate with various systems
• Participate in every phase of the Software Development Lifecycle
• Create Generative Artificial Intelligence solutions and drive their adoption
• Understand, refine, and translate customer requirements into working software
• Create and enhance various utilities that support the chatbot platform
• Lead design and code reviews
• Work closely with a global team of engineers, SREs, and conversational AI experts
• Identify automation opportunities and lead the way in addressing them
• Train and refine intent detection models
• Continuous Improvement of production virtual agents
• Measure, demonstrate, and articulate the value of Artificial Intelligence solutions and automation
• Support POCs and product demonstrations
Qualifications:
Required:
• Strong knowledge of software design and best practices
• Deep experience with Python coding and development
• Experience with JavaScript and Node.js and other software development frameworks and libraries
• Demonstrated knowledge and interest in Generative Artificial Intelligence / LLMs, model training, fine tuning and related APIs
• Familiarity with CI/CD practices and experience with GitHub and Jenkins
• Excellent written and verbal communication skills
• Deep experience with Agile development practices such as Scrum
• Strong background in Linux
• Solid understanding of NLP and Artificial Intelligence / Machine Learning concepts
Preferred:
• Experience designing, creating, and interfacing with Virtual Agents using Amelia, Kore.ai, Microsoft Copilot Studio or similar platform
• Sourcing and labeling training data for ML models
• Experience in generative Artificial Intelligence, and LLMs
• Familiarity with DevOps practices
• Knowledge of Docker, Kubernetes
• Experience with cloud platforms such as AWS and Azure
Company:
Euclid Innovations specializes in product development, application development, risk management, computational solutions, and DevOps. Founded in 2009, the company is headquartered in Charlotte, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About Euclid Innovations
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
2010