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Remote Live Chat Operator Jobs in New York (NOW HIRING)

Fabric

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

You'll work primarily through live chat and email, while partnering closely with Product ... Ability to work independently in a remote environment and collaborate effectively across teams.

New

McQuade Organization

Customer Care Specialist - Remote NJ

Newark, NJ · On-site +1

$17.75 - $23.50/hr

  • Medical

  • Life

  • Retirement

Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... across email, live chat, and support ticketing platforms. - Work cross-functionally with ... remote work environment. - Comfortable with CRM tools (like HubSpot, Salesforce, or Zendesk) and ...

Sweve Tech LTD

Customer Service Representative

New York, NY · Remote

$20 - $29/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... a remote setting. Key Responsibilities: 1. Customer Support and Communication: - Respond promptly to customer inquiries via phone, email, and live chat. - Address customer concerns, troubleshoot ...

Afficiency

Client Support Specialist- Life Insurance

New York, NY · On-site +1

$19.75 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... via live chat and tickets in an empathetic manner. To succeed in this role, you should be a ... Remote (Must be in the United States but California applicants are not eligible for this role) *If ...

Afficiency

Client Support Specialist- Life Insurance

New York, NY · On-site +1

$19.75 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... via live chat and tickets in an empathetic manner. To succeed in this role, you should be a ... Remote (Must be in the United States but California applicants are not eligible for this role) *If ...

Moxie

Senior Lead Customer Support

New York, NY · Remote

$127K - $156K/yr

Own and drive Moxie's core support metrics -- CSAT, Tier 0 deflection rate, live chat response time ... Comfort operating in a dotted-line accountability model -- driving SLA compliance and escalation ...

Imagine Learning

Virtual Teacher

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... live chat, phone, email, and virtual conferencing technology. You will be grading student ...

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Remote Live Chat Operator information

See New York salary details

$7

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$59

How much do remote live chat operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote live chat operator in New York is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.03 and $29.70 per hour, depending on experience, location, and employer.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What are the most commonly searched types of Live Chat Operator jobs in New York?

The most popular types of Live Chat Operator jobs in New York are:

What are popular job titles related to Remote Live Chat Operator jobs in New York?

For Remote Live Chat Operator jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Operator jobs in New York look for?

The top searched job categories for Remote Live Chat Operator jobs in New York are:

What cities in New York are hiring for Remote Live Chat Operator jobs?

Cities in New York with the most Remote Live Chat Operator job openings:

Remote Live Chat Operator jobs near you
Infographic showing various Remote Live Chat Operator job openings in New York as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution, with an average salary of $53,876 per year, or $25.9 per hour.

Chat Support Representative

AUTO HAUS of Yorktown and Williamsburg

New York, NY • Remote

$54K - $64K/yr

Full-time

Posted 2 days ago

New

Job description

AUTO HAUS of Yorktown and Williamsburg is seeking a professional and customer-focused Chat Support Representative to provide timely assistance to customers through online chat and digital communication channels. The ideal candidate will be comfortable handling multiple conversations, answering customer questions, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries through live chat and online messaging platforms.
  • Assist customers with questions regarding products, services, appointments, and general company information.
  • Identify customer needs and provide accurate solutions or escalate issues when appropriate.
  • Maintain clear, professional, and courteous communication at all times.
  • Document customer interactions and update relevant records as needed.
  • Follow established customer service procedures, policies, and communication standards.
  • Handle multiple chat conversations efficiently while maintaining attention to detail.Collaborate with other departments to resolve customer concerns.
  • Protect customer information and maintain confidentiality.Perform other related duties as assigned.

Qualifications:

  • High school diploma or equivalent preferred.
  • Previous customer service, chat support, administrative, or related experience is preferred but not required.
  • Strong written and verbal communication skills.Excellent typing, organizational, and time-management abilities.
  • Comfortable using computers, email, chat platforms, and basic office software.
  • Ability to work independently in a remote environment.
  • Strong attention to detail and problem-solving skills.Professional, dependable, and customer-focused attitude.
  • Work Environment This is a remote position within the United States.
  • Employees are expected to maintain a reliable internet connection, a professional work environment, and the ability to communicate effectively with customers and team members during scheduled working hours.
    Equal Employment Opportunity AUTO HAUS of Yorktown and Williamsburg is an Equal Employment Opportunity (EEO) employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We value diversity and inclusion and encourage qualified individuals from all backgrounds to apply.