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Chatbot Support Jobs in Virginia (NOW HIRING)

Experience with or willingness to learn AI tools, including chatbot systems such as FredAI, to support productivity and business problem solving * Self-driven, curious, and eager to learn with a ...

Senior Software Engineer

Ashburn, VA · Remote

$125K - $165K/yr

We are seeking a Senior Software Engineer to join our team and support our client, the Federal ... Build user interfaces, APIs, middleware, data services, and back-end components for RAG/chatbot ...

Experience with or willingness to learn AI tools, including chatbot systems such as FredAI, to support productivity and business problem solving * Self-driven, curious, and eager to learn with a ...

Experience with or willingness to learn AI tools, including chatbot systems such as FredAI, to support productivity and business problem solving * Self-driven, curious, and eager to learn with a ...

Experience with or willingness to learn AI tools, including chatbot systems such as FredAI, to support productivity and business problem solving * Self-driven, curious, and eager to learn with a ...

Experience with or willingness to learn AI tools, including chatbot systems such as FredAI, to support productivity and business problem solving * Self-driven, curious, and eager to learn with a ...

Senior AI/ML Engineer

Herndon, VA · On-site +1

$107K - $147K/yr

... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...

The Opportunity CACI is seeking an experienced Data Scientist supporting the Army DCS, G-6, Network ... AIP Chatbot Studio. Understanding of the Palantir Ontology Manager and knowledge of data ...

Senior AI/ML Engineer

Herndon, VA · On-site

$107K - $147K/yr

... learning in support of continuous improvement, learning and augmented decision‑making ... Knowledge of chatbot development and conversational AI * Experience with AWS Bedrock Agents and ...

Data Scientist

Fort Belvoir, VA · On-site

$75K - $158K/yr

ACCI is seeking an experienced Data Scientist supporting the Army DCS, G-6, Network Command ... AIP Chatbot Studio. * Understanding of the Palantir Ontology Manager and knowledge of data ...

Senior AI/ML Engineer

Herndon, VA · On-site

$107K - $147K/yr

... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...

Senior AI/ML Engineer

Herndon, VA · On-site

$107K - $147K/yr

... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...

Showing results 41-60

Chatbot Support information

See Virginia salary details

$16

$39

$67

How much do chatbot support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for chatbot support in Virginia is $39.53, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.25 per hour, depending on experience, location, and employer.

What is a chatbot support?

A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.

What does a chatbot support do?

As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.

What are the key skills and qualifications needed to thrive in chatbot support?

To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.

What are popular job titles related to Chatbot Support jobs in Virginia?

For Chatbot Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Chatbot Support jobs in Virginia look for?

The top searched job categories for Chatbot Support jobs in Virginia are:

Infographic showing various Chatbot Support job openings in Virginia as of August 2026, with employment types broken down into 61% Full Time, 15% Part Time, and 24% Contract. Highlights an 56% In-person, and 44% Remote job distribution, with an average salary of $82,219 per year, or $39.5 per hour.

Accounting and Finance Analyst

Mclean, VA

Freddie Mac
Finance and Insurance • 5 - 10K employees

$30.29 - $45.67/hr

Full-time

Re-posted 17 days ago


Freddie Mac rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Accounting & Finance Analyst

We will be accepting applications for this position until 10/16/2026.

Position Overview:

The Finance Division within Freddie Mac is searching for curious and creative individuals to join our organization. Our two-year rotational program will provide you with experiences and resources to set you up for an exciting and successful career in accounting or finance!

Our Impact:

  • Finance is an internal support organization that is instrumental in helping Freddie Mac achieve strategic objectives critical to establishing itself as a marketplace leader.
  • We support our various divisions by understanding their business needs and assisting them with the analysis and data needed to make the best decisions. As an analyst in our program, you will have the opportunity to experience our impact firsthand as you participate in each of your rotations.

Your Impact:

  • Support accounting activities related to "closing the books" and producing accurate GAAP financial statements.
  • Develop your business understanding by reporting on and analyzing data.
  • Assist in preparing unbiased financial reports on business performance for internal management.
  • Gain an understanding of specialized areas of the Finance Division and related areas of the company.
  • Solve complex business problems and find viable solutions.
  • Demonstrate strong listening, learning, speaking, and writing skills while proactively building business knowledge and presenting work clearly to internal stakeholders.
  • Work collaboratively with your colleagues to execute projects, share knowledge and build relationships with a team comprised of individuals with diverse talents, backgrounds, experience, and skills.

Qualifications:

  • Bachelor's degree in accounting, Finance, Economics, Business Administration, or a related field
  • Availability to begin full time employment in our January 2027 or June 2027 cohorts
  • Graduation no more than 18 months prior to the applicable start date: July 2025 or later for January 2027 cohort; December 2025 or later for June 2027 cohort
  • Demonstrated interest in learning the Finance business and building a career within the industry
  • Availability for occasional work beyond core business hours or weekends as needed

Keys to Success in this Role:

  • Exceptional quantitative, analytical, and organizational skills
  • Previous accounting or finance related internships strongly preferred
  • Knowledge of GAAP, secondary mortgage markets, and fixed income/derivative and mortgage securities (preferred, but not required)
  • Excellent communication skills, both written and verbal
  • Strong Microsoft Office skills
  • Experience with or willingness to learn AI tools, including chatbot systems such as FredAI, to support productivity and business problem solving
  • Self-driven, curious, and eager to learn with a strong work ethic and commitment to contributing to the Finance Division

This program is a two-year full-time rotational program designed to provide analysts with the opportunity to gain unique experience working across a broad spectrum of Freddie Mac's Finance business areas.

The key focus is to develop future professionals by providing real-world training experiences. Analysts will get a chance to learn, be mentored by, and work alongside best-in-class professionals to support our mission of Making Home Possible. At the conclusion of the rotation period, analysts are encouraged to apply for a full-time position within the company. The standard internal apply-process is required, and guidance for securing a full-time opportunity will be provided. Employment opportunities post-rotational program are not guaranteed and subject to business needs, performance evaluations, and available positions.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $63,000 - $95,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.


What Freddie Mac employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom


Freddie Mac logo

About Freddie Mac

Sourced by ZipRecruiter

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

McLean, VA, US

Year founded

1970