Support integration via Integration Broker and automate environment refreshes. * Participate in ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
Support integration via Integration Broker and automate environment refreshes. * Participate in ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
Senior PeopleSoft Administrator
Ashburn, VA · On-site
Support integration via Integration Broker and automate environment refreshes. * Participate in ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
Senior PeopleSoft Administrator
Ashburn, VA · On-site
Support integration via Integration Broker and automate environment refreshes. * Participate in ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
Senior PeopleSoft Administrator
Ashburn, VA · On-site
Support integration via Integration Broker and automate environment refreshes. * Participate in ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
Senior PeopleSoft Administrator
Ashburn, VA · On-site
Support integration via Integration Broker and automate environment refreshes. * Participate in ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
The WDP extends to Unclassified, Secret, and Top Secret environments, and supports collaboration ... chatbot automation, robotic process automation, enhanced self-service mechanisms, and multi-channel ...
The WDP extends to Unclassified, Secret, and Top Secret environments, and supports collaboration ... chatbot automation, robotic process automation, enhanced self-service mechanisms, and multi-channel ...
Database Administrator
Ashburn, VA · On-site
Support integrations and automate environment refreshes. * Participate in migration to Oracle Cloud ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
Database Administrator
Ashburn, VA · On-site
Support integrations and automate environment refreshes. * Participate in migration to Oracle Cloud ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
Database Administrator
Ashburn, VA · On-site
Support integrations and automate environment refreshes. * Participate in migration to Oracle Cloud ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
Database Administrator
Ashburn, VA · On-site
Support integrations and automate environment refreshes. * Participate in migration to Oracle Cloud ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
Support the effectiveness of the AI-powered employee assistant by maintaining and curating workplace knowledge sources. * Partner with vendors to configure and improve chatbot use cases that address ...
Support the effectiveness of the AI-powered employee assistant by maintaining and curating workplace knowledge sources. * Partner with vendors to configure and improve chatbot use cases that address ...
Database Administrator
Ashburn, VA · On-site
Support integrations and automate environment refreshes. * Participate in migration to Oracle Cloud ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
Database Administrator
Ashburn, VA · On-site
Support integrations and automate environment refreshes. * Participate in migration to Oracle Cloud ... Experience with AI-driven enhancements and chatbot integrations. * Exposure to cloud security ...
Support the effectiveness of the AI-powered employee assistant by maintaining and curating workplace knowledge sources. * Partner with vendors to configure and improve chatbot use cases that address ...
Support the effectiveness of the AI-powered employee assistant by maintaining and curating workplace knowledge sources. * Partner with vendors to configure and improve chatbot use cases that address ...
Senior AI/ML Engineer
Herndon, VA · On-site +1
$107K - $147K/yr
... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...
Senior AI/ML Engineer
Herndon, VA · On-site +1
$107K - $147K/yr
... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...
Senior AI/ML Engineer
Herndon, VA · On-site
$107K - $147K/yr
... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...
Senior AI/ML Engineer
Herndon, VA · On-site
$107K - $147K/yr
... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...
PRINCIPAL ENTERPRISE ARCHITECT - AI
Virginia Beach, VA · On-site +1
$63.75 - $82.25/hr
The Principal Enterprise Architect will primarily support AI initiatives across Sentara IT and ... Demonstrated track record integrating conversational AI/chatbot technologies across multiple back ...
PRINCIPAL ENTERPRISE ARCHITECT - AI
Virginia Beach, VA · On-site +1
$63.75 - $82.25/hr
The Principal Enterprise Architect will primarily support AI initiatives across Sentara IT and ... Demonstrated track record integrating conversational AI/chatbot technologies across multiple back ...
Senior AI/ML Engineer
Herndon, VA · On-site +1
$107K - $147K/yr
... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...
Senior AI/ML Engineer
Herndon, VA · On-site +1
$107K - $147K/yr
... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...
Senior AI/ML Engineer
Herndon, VA · On-site
$107K - $147K/yr
... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...
Quick apply
Senior AI/ML Engineer
Herndon, VA · On-site
$107K - $147K/yr
... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...
Senior AI/ML Engineer
Herndon, VA · On-site +1
$107K - $147K/yr
... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...
Senior AI/ML Engineer
Herndon, VA · On-site +1
$107K - $147K/yr
... learning in support of continuous improvement, learning and augmented decision-making. Key ... chatbot development and conversational AI Experience with AWS Bedrock Agents and Guardrails ...
Machine Learning Engineer
Chantilly, VA · On-site
We are seeking analytical support to review, compare, and make recommendations for actions (data ... Evaluate the Sponsor's current Chatbot and Machine Learning (ML), Artificial Intelligence (AI ...
Machine Learning Engineer
Chantilly, VA · On-site
We are seeking analytical support to review, compare, and make recommendations for actions (data ... Evaluate the Sponsor's current Chatbot and Machine Learning (ML), Artificial Intelligence (AI ...
We are seeking analytical support to review, compare, and make recommendations for actions (data ... Evaluate the Sponsor's current Chatbot and Machine Learning (ML), Artificial Intelligence (AI ...
We are seeking analytical support to review, compare, and make recommendations for actions (data ... Evaluate the Sponsor's current Chatbot and Machine Learning (ML), Artificial Intelligence (AI ...
Generative AI & Machine Learning Engineer
$100K - $137K/yr
... supporting product development efforts that range from generative AI and machine learning ... Familiarity with common NLP use cases such as chatbot development and information retrieval (RAG ...
Generative AI & Machine Learning Engineer
$100K - $137K/yr
... supporting product development efforts that range from generative AI and machine learning ... Familiarity with common NLP use cases such as chatbot development and information retrieval (RAG ...
Machine Learning Engineer
Chantilly, VA · On-site
We are seeking analytical support to review, compare, and make recommendations for actions (data ... Evaluate the Sponsor's current Chatbot and Machine Learning (ML), Artificial Intelligence (AI ...
Machine Learning Engineer
Chantilly, VA · On-site
We are seeking analytical support to review, compare, and make recommendations for actions (data ... Evaluate the Sponsor's current Chatbot and Machine Learning (ML), Artificial Intelligence (AI ...
Generative AI & Machine Learning Engineer
Mclean, VA · On-site
$98K - $134K/yr
... supporting product development efforts that range from generative AI and machine learning ... Familiarity with common NLP use cases such as chatbot development and information retrieval (RAG ...
Generative AI & Machine Learning Engineer
Mclean, VA · On-site
$98K - $134K/yr
... supporting product development efforts that range from generative AI and machine learning ... Familiarity with common NLP use cases such as chatbot development and information retrieval (RAG ...
Chatbot Support information
See Virginia salary details
$16.44 - $21.08
4% of jobs
$21.08 - $25.72
9% of jobs
$29.55 is the 25th percentile. Wages below this are outliers.
$25.72 - $30.35
14% of jobs
$30.35 - $34.99
15% of jobs
The median wage is $37.16 / hr.
$34.99 - $39.63
17% of jobs
$39.63 - $44.26
16% of jobs
$44.39 is the 75th percentile. Wages above this are outliers.
$44.26 - $48.90
9% of jobs
$48.90 - $53.54
7% of jobs
$53.54 - $58.17
4% of jobs
$58.17 - $62.81
3% of jobs
$62.81 - $67.45
1% of jobs
$16
$39
$67
How much do chatbot support jobs pay per hour?
What are the typical responsibilities of a Chatbot Support professional on a daily basis?
As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.
What are the key skills and qualifications needed to thrive in the Chatbot Support position, and why are they important?
To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.
How to become a live chat support agent?
How can I make 2000 a week working from home?
What is the salary of a chatbot?
What job makes $10,000 a month without a degree?
What is a Chatbot Support job?
A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.
Full-time
Posted 9 days ago
Job description
Job Description:
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
Location: Washington, DC Metro (Hybrid). Hybrid role with 2-3 days onsite at client locations. Candidates within 25 miles of a DXC office are expected to be on-site two days per week.
Overview: The Senior PeopleSoft Administrator is responsible for the installation, configuration, maintenance, and optimization of PeopleSoft environments in a secure, enterprise-grade setting. This role ensures high availability, performance, and compliance of PeopleSoft applications and infrastructure, supporting modernization initiatives and cloud migrations. Candidates must hold a DOD Secret Clearance and be a U.S. Citizen.
Key Responsibilities
Install, configure, and maintain PeopleSoft environments (Development, Test, Production).
Apply PeopleSoft Update Manager (PUM) images and PeopleTools upgrades.
Monitor system performance and implement tuning strategies.
Manage user roles, permissions, and security compliance (including DOD standards).
Support integration via Integration Broker and automate environment refreshes.
Participate in migration to Oracle Cloud Infrastructure or Azure.
Develop and maintain backup and disaster recovery strategies.
Ensure compliance with federal security and audit requirements.
Required Skills & Experience
DOD Secret Clearance and U.S. Citizenship.
8+ years of experience in PeopleSoft administration and environmental management.
Expertise in PeopleTools, Integration Broker, and PUM.
Strong knowledge of Oracle Database (versions 23ai and 26ai).
Proficiency in scripting (Shell, Python, or PowerShell) for automation.
Familiarity with CI/CD pipelines and DevOps practices.
Preferred Qualifications
Certifications in PeopleSoft Administration and Oracle Cloud Infrastructure.
Experience with AI-driven enhancements and chatbot integrations.
Exposure to cloud security frameworks and compliance standards.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link
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Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.