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Chatbot Support Jobs in Virginia (NOW HIRING)

Hexaware Technologies, Inc

AI Engineer

Reston, VA

Position Summary We are seeking an AI Engineer to support model transformation initiatives focused ... chatbot integration, and prompt-based analytics. Collaborate with model developers, technology ...

New

Freddie Mac

Data Analytics Professional

Mclean, VA · On-site

$85K - $127K/yr

This role will support the Multifamily line of business in building reporting solutions that are ... Nice to have experience designing or contributing to semantic layers and exposure to AI chatbot ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Manage FAQ updates, public inquiry trends, and feedback inputs that support content improvements, chatbot content, search tuning, and knowledge base updates. * Support content inventories, broken ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Manage FAQ updates, public inquiry trends, and feedback inputs that support content improvements, chatbot content, search tuning, and knowledge base updates. * Support content inventories, broken ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site +1

$125K/yr

Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau embedding, or data visualization integration. * Security+ or comparable certification; experience supporting ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site

$85K/yr

Manage FAQ updates, public inquiry trends, and feedback inputs that support content improvements, chatbot content, search tuning, and knowledge base updates. * Support content inventories, broken ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site

$125K/yr

Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau embedding, or data visualization integration. * Security+ or comparable certification; experience supporting ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site +1

$125K/yr

Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau embedding, or data visualization integration. * Security+ or comparable certification; experience supporting ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

Manage FAQ updates, public inquiry trends, and feedback inputs that support content improvements, chatbot content, search tuning, and knowledge base updates. * Support content inventories, broken ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site +1

Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau embedding, or data visualization integration. * Security+ or comparable certification; experience supporting ...

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All JobsChatbot Support JobsChatbot Support Jobs in Virginia

Chatbot Support information

See Virginia salary details

$16

$39

$67

How much do chatbot support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for chatbot support in Virginia is $39.53, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.25 per hour, depending on experience, location, and employer.

What are the typical responsibilities of a Chatbot Support professional on a daily basis?

As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.

What are the key skills and qualifications needed to thrive in the Chatbot Support position, and why are they important?

To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.

How to become a live chat support agent?

To become a live chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Relevant experience in customer support or sales can be beneficial, and some employers may require basic computer skills or training on specific tools. Certifications in customer service or related fields can enhance job prospects.

How can I make 2000 a week working from home?

A Chatbot Support role can potentially pay $2000 or more per week if you have extensive experience, strong communication skills, and work for companies offering high-volume or specialized support. Earning this level often requires full-time commitment, advanced technical knowledge, and the ability to handle complex customer inquiries efficiently. Building a reputation and gaining certifications in customer service or specific platforms can also help increase earning potential.

What is the salary of a chatbot?

The salary of a chatbot support specialist varies depending on experience, location, and employer, but typically ranges from $30,000 to $60,000 annually. Many roles require strong communication skills and familiarity with customer service tools or AI platforms.

What job makes $10,000 a month without a degree?

A chatbot support specialist can earn around $10,000 per month with experience, strong communication skills, and technical knowledge of chatbot platforms. High-paying roles often require expertise in customer service, troubleshooting, and familiarity with AI tools, but they typically do not require a formal degree. Success depends on skill level, industry, and the company's compensation structure.

What is a Chatbot Support job?

A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.

What are popular job titles related to Chatbot Support jobs in Virginia? For Chatbot Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Chatbot Support jobs in Virginia look for? The top searched job categories for Chatbot Support jobs in Virginia are:
Chatbot Support jobs near you
PRINCIPAL ENTERPRISE ARCHITECT - AI

PRINCIPAL ENTERPRISE ARCHITECT - AI

Sentara Health

Virginia Beach, VA • On-site

$65.50 - $84.50/hr

Full-time

Posted yesterday

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

484th of 872 rated healthcare providers

Job description

Job Summary:
Sentara Health is seeking a seasoned Enterprise Architect specializing in artificial intelligence (AI) to drive the design, integration, and evolution of AI-powered solutions across their healthcare systems. The role involves defining AI architecture, establishing integration frameworks for chatbots and AI services, and supporting AI initiatives across Sentara IT.
Responsibilities:
• Mapping the relationships between information systems components (i.e., end users, business processes, applications, data, IT platform hardware/software, and networks)
• Identifying key interactions and dependencies across separate systems and platforms
• Evaluating the total cost of ownership and return on investment of various architecture alternatives.
• The Principal Enterprise Architect will primarily support AI initiatives across Sentara IT and other initiatives in Enterprise Analytics area.
Qualifications:
Required:
• 8+ years in enterprise architecture or solution architecture roles, with a minimum of 4 years focused on AI/ML initiatives in healthcare or similarly regulated industries.
• Prior experience leading enterprise-wide AI transformation in a large health system or national healthcare provider.
• Proficient with AI/ML frameworks (TensorFlow, PyTorch), MLOps toolchains (Kubeflow, MLflow), and container orchestration (Kubernetes, Docker).
• Deep understanding of API-first design, microservices architecture, messaging patterns (Kafka, RabbitMQ), and event streaming.
• Demonstrated track record integrating conversational AI/chatbot technologies across multiple back-office and front-office systems.
• Experience in technologies such as Cloud (Azure), Datawarehouse, Data mart, Data Lake, Data Fabric, Machine learning, mobile, and digital experience technologies.
• Experience with tools such as SQL Server, MongoDB, CosmosDB, Data Synapse, Data Bricks, Snowflake, Event Grid, Event Hub, Tableau, Power BI etc.
• Experience with Architecture frameworks such as TOGAF, DODAF, Zachman, FEAF etc. and specifically tailoring them to data-driven and AI-driven architecture domains.
• Skilled in agile and DevSecOps methodologies for rapid, secure delivery of AI solutions.
• Familiarity with healthcare interoperability standards (FHIR, HL7) and data privacy regulations (HIPAA, GDPR).
• Experience modeling architecture viewpoints in EA tools.
Preferred:
• Experience supporting enterprise-level AI/ML initiatives
• Knowledge of industry standards and frameworks (e.g., TOGAF, Zachman)
• Background in healthcare or large-scale enterprise environments
Company:
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S. Founded in 1988, the company is headquartered in Virginia Beach, Virginia, US, , with a team of 10001+ employees. The company is currently Late Stage.

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