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Chatbot Support Jobs in Virginia (NOW HIRING)

Ampcus Inc

AI-Focused Full-Stack Developer

Chantilly, VA · On-site

... support. • Collaborate with AI/ML engineers to embed model inference endpoints and agent orchestration logic into production systems. • Implement features such as document summarization, chatbot ...

Jobtailor

Data Scientist

Fort Belvoir, VA · On-site

* Support the Army DCS, G-6, Network Command, Control, Communications, and Computers (C4) Services ... Ability to leverage Palantir AIP tools including AIP Logic Functions, AIP Threads, and AIP Chatbot ...

ASM Research

Service Desk Lead

Quantico, VA · On-site

Monitor and support Tier 0 (self-service/chatbot) deflection effectiveness for internal users. * Coordinate shift handoff with both the day shift lead/manager and the overnight/weekend team to ...

ASM Research

Service Desk Lead

Lorton, VA · On-site

Monitor and support Tier 0 (self-service/chatbot) deflection effectiveness for external users. * Develop and maintain customer-facing support procedures, macros/canned responses, and knowledge base ...

ASM Research

Service Desk Lead

Quantico, VA · On-site

Monitor and support Tier 0 (self-service/chatbot) deflection effectiveness for external users. * Develop and maintain customer-facing support procedures, macros/canned responses, and knowledge base ...

ASM Research

Service Desk Lead

Quantico, VA · On-site

Monitor and support Tier 0 (self-service/chatbot) deflection effectiveness for external users. * Develop and maintain customer-facing support procedures, macros/canned responses, and knowledge base ...

New

ASM Research

Service Desk Manager

Quantico, VA · On-site

Monitor and support Tier 0 (self-service/chatbot) deflection effectiveness for external users. * Develop and maintain customer-facing support procedures, macros/canned responses, and knowledge base ...

ASM Research

Service Desk Manager

Quantico, VA · On-site

Monitor and support Tier 0 (self-service/chatbot) deflection effectiveness for internal users, coordinating on trends and improvement opportunities. * Oversee IT onboarding/offboarding processes ...

Unissant

Senior Software Engineer

Ashburn, VA · On-site

$125K - $165K/yr

We are seeking a Senior Software Engineer to join our team and support our client, the Federal ... Build user interfaces, APIs, middleware, data services, and back-end components for RAG/chatbot ...

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Showing results 21-40

All JobsChatbot Support JobsChatbot Support Jobs in Virginia

Chatbot Support information

See Virginia salary details

$16

$39

$67

How much do chatbot support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for chatbot support in Virginia is $39.53, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.25 per hour, depending on experience, location, and employer.

What is a chatbot support?

A Chatbot Support job involves managing and optimizing chatbot interactions to assist users efficiently. Responsibilities typically include troubleshooting chatbot issues, refining responses, and improving user experience. This role may also involve analyzing chatbot performance data and collaborating with developers to enhance functionality. Strong communication skills and familiarity with AI or NLP technologies can be beneficial.

What does a chatbot support do?

As a Chatbot Support professional, you will spend your day monitoring chatbot conversations, troubleshooting user issues, and escalating complex queries to human agents when necessary. You'll also analyze conversation logs to identify recurring problems, update knowledge base articles, and suggest improvements for better user experience. Collaborating closely with technical teams and customer service departments is common to ensure seamless chatbot performance. This role offers a dynamic work environment where your contributions can have a direct impact on customer satisfaction and the continuous improvement of automated support systems.

What are the key skills and qualifications needed to thrive in chatbot support?

To thrive as a Chatbot Support professional, you need strong written communication skills, problem-solving abilities, and familiarity with customer service protocols. Experience with chatbot management platforms, CRM systems, and basic knowledge of troubleshooting chat solutions is often required. Patience, adaptability, and a customer-focused mindset help individuals excel in this role. These skills are crucial for ensuring efficient and effective support to users interacting with automated systems while maintaining high customer satisfaction.

What are popular job titles related to Chatbot Support jobs in Virginia?

For Chatbot Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Chatbot Support jobs in Virginia look for?

The top searched job categories for Chatbot Support jobs in Virginia are:

Chatbot Support jobs near you
Infographic showing various Chatbot Support job openings in Virginia as of August 2026, with employment types broken down into 61% Full Time, 15% Part Time, and 24% Contract. Highlights an 56% In-person, and 44% Remote job distribution, with an average salary of $82,219 per year, or $39.5 per hour.

Lead Software Engineer AI / Agentic AI Engineer

Reston, VA • On-site

Lumen Solutions Group Inc.
See more jobs at Lumen Solutions Group Inc.external

Other

Posted 8 days ago

Job description

Company Description
Lumen SolutionsGroupInc. is a technology consulting Services Company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, EnterpriseTransformation.
Job Title: Lead Software Engineer AI / Agentic AI Engineer
Location: Reston VA (Hybrid -once a month onsite)
Duration: 9-Month Contract High Probability of Extension
Interview: 2 rounds 1 Virtual + 1 In-Person
Position Overview
We are seeking a Lead Software Engineer AI / Agentic AI Engineer with strong experience in Python, AI/ML, LLMs, Agentic AI, Data Analytics, and Business Intelligence. The role will focus on developing AI solutions while supporting data-driven reporting, dashboards, and business insights.
Key Responsibilities
  • Develop and deploy AI/ML, LLM, chatbot, AI search, and Agentic AI solutions.
  • Build AI agents and intelligent workflows using Python, LangChain, LangGraph, TensorFlow, PyTorch, or similar frameworks.
  • Integrate AI solutions with APIs, databases, enterprise applications, and AWS.
  • Develop data pipelines and work with large volumes of data.
  • Create Power BI, Tableau, or similar BI dashboards and reports, including KPIs and performance metrics.
  • Develop RESTful services and backend applications using Java and Spring Boot.
  • Support automated testing, CI/CD, Docker/Kubernetes, deployment, monitoring, and troubleshooting.
  • Collaborate with Data Scientists, Product Managers, Business Analysts, and stakeholders.
  • Follow SDLC, DevSecOps, security, governance, and responsible AI practices.

Required Qualifications
  • 10+ years of overall IT/software engineering experience.
  • 3+ years of production-level AI/ML or AI Engineering experience.
  • 3+ years of strong Python development experience.
  • Strong experience with LLMs, NLP, Machine Learning, Deep Learning, and AI Agents.
  • Strong Business Intelligence, Data Analytics, Reporting, and Data Visualization experience.
  • Hands-on experience with Power BI, Tableau, or similar BI tools.
  • Strong SQL, data modeling, ETL/ELT, and large-scale data processing experience.
  • Experience with AWS, preferably SageMaker and Aurora PostgreSQL.
  • Experience with LangChain/LangGraph, TensorFlow/PyTorch, or similar AI frameworks.
  • Experience with Java/Spring Boot, REST APIs, Docker, Kubernetes, and Jenkins/CI/CD.
  • Strong communication, stakeholder management, and problem-solving skills.

Preferred Qualifications
  • Experience combining AI/ML with BI and analytics.
  • Experience with Snowflake, Databricks, Redshift, Azure Data Factory, or similar data platforms.
  • Experience with MLOps, DataOps, predictive analytics, AI-powered reporting, or conversational analytics.
  • Experience measuring AI performance, adoption, operational efficiency, and business outcomes.
  • Bachelors degree in Computer Science, Information Technology, or related field.

Lumen SolutionsGroup Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.

Apply