About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.
About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
IT Support Analyst
Herndon, VA · On-site
We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...
IT Support Analyst
Herndon, VA · On-site
We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...
Manager, IT Support
Alexandria, VA · On-site
$70K - $85K/yr
The Manager, IT Support must thrive on initiative, problem solving, being agile, inclusive and a team player. The ideal candidate will have experience collaborating with a high-performing team and ...
Manager, IT Support
Alexandria, VA · On-site
$70K - $85K/yr
The Manager, IT Support must thrive on initiative, problem solving, being agile, inclusive and a team player. The ideal candidate will have experience collaborating with a high-performing team and ...
Manager, IT Support
Alexandria, VA · On-site
$70K - $85K/yr
The Manager, IT Support must thrive on initiative, problem solving, being agile, inclusive and a team player. The ideal candidate will have experience collaborating with a high-performing team and ...
Manager, IT Support
Alexandria, VA · On-site
$70K - $85K/yr
The Manager, IT Support must thrive on initiative, problem solving, being agile, inclusive and a team player. The ideal candidate will have experience collaborating with a high-performing team and ...
IT Support
Virginia Beach, VA · On-site
$40K - $46K/yr
The IT Support role helps support users with a wide range of desktop operating systems, applications, and mobile devices, plus network, virus, malicious software, and hardware support issues.
IT Support
Virginia Beach, VA · On-site
$40K - $46K/yr
The IT Support role helps support users with a wide range of desktop operating systems, applications, and mobile devices, plus network, virus, malicious software, and hardware support issues.
IT Support
Manassas, VA · On-site
$47K - $55K/yr
The IT Support role helps support users with a wide range of desktop operating systems, applications, and mobile devices, plus network, virus, malicious software, and hardware support issues.
IT Support
Manassas, VA · On-site
$47K - $55K/yr
The IT Support role helps support users with a wide range of desktop operating systems, applications, and mobile devices, plus network, virus, malicious software, and hardware support issues.
IT Support Technician
$50K - $65K/yr
IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...
IT Support Technician
$50K - $65K/yr
IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...
Manager, IT Support
Alexandria, VA · On-site
$70K - $85K/yr
The Manager, IT Support must thrive on initiative, problem solving, being agile, inclusive and a team player. The ideal candidate will have experience collaborating with a high-performing team and ...
Quick apply
Manager, IT Support
Alexandria, VA · On-site
$70K - $85K/yr
The Manager, IT Support must thrive on initiative, problem solving, being agile, inclusive and a team player. The ideal candidate will have experience collaborating with a high-performing team and ...
IT Support Technician
Virginia Beach, VA · On-site
$20.50 - $28/hr
They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across both office and manufacturing environments, serving as the first point of contact for IT support ...
IT Support Technician
Virginia Beach, VA · On-site
$20.50 - $28/hr
They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across both office and manufacturing environments, serving as the first point of contact for IT support ...
IT Support Specialist
Chantilly, VA · Hybrid
$20 - $25/hr
Our client in Chantilly, VA has an immediate need for a Tier 1 - Tier 2 IT support specialist to join their team. Please note that this is a contract to hire opportunity with our client and NOT with ...
Quick apply
IT Support Specialist
Chantilly, VA · Hybrid
$20 - $25/hr
Our client in Chantilly, VA has an immediate need for a Tier 1 - Tier 2 IT support specialist to join their team. Please note that this is a contract to hire opportunity with our client and NOT with ...
Be Seen First
IT Support Technician
Falls Church, VA · On-site
$40K - $60K/yr
Title: IT Support Technician Employment & Location: Full Time, ONSITE @ Falls Church, VA (no Remote/Telework) Benefits: Full-Time Employee benefit package Shift Timing: Monday-Friday, 9AM-6PM (EST ...
Quick apply
Be Seen First
IT Support Technician
Falls Church, VA · On-site
$40K - $60K/yr
Title: IT Support Technician Employment & Location: Full Time, ONSITE @ Falls Church, VA (no Remote/Telework) Benefits: Full-Time Employee benefit package Shift Timing: Monday-Friday, 9AM-6PM (EST ...
Description The Tiger Family of Brands is seeking a customer-focused and technically skilled IT Support Specialist to provide exceptional day-to-day technology support across our organization. In ...
Description The Tiger Family of Brands is seeking a customer-focused and technically skilled IT Support Specialist to provide exceptional day-to-day technology support across our organization. In ...
IT Support Specialist
Ashburn, VA · On-site
Virginia Tire & Auto is committed to making car care as stress-free as possible, and they are seeking an IT Support Specialist to ensure the smooth functioning of their IT infrastructure. This role ...
IT Support Specialist
Ashburn, VA · On-site
Virginia Tire & Auto is committed to making car care as stress-free as possible, and they are seeking an IT Support Specialist to ensure the smooth functioning of their IT infrastructure. This role ...
Engineer, IT Support
Norfolk, VA · On-site
$75K - $90K/yr
On-Site-Norfolk, VA Corporate Office ABOUT THE ROLE As an IT Support Engineer, you are the face of IT for HG's corporate users, based on-site in the Norfolk, Virginia corporate office, and one of the ...
Engineer, IT Support
Norfolk, VA · On-site
$75K - $90K/yr
On-Site-Norfolk, VA Corporate Office ABOUT THE ROLE As an IT Support Engineer, you are the face of IT for HG's corporate users, based on-site in the Norfolk, Virginia corporate office, and one of the ...
IT Support Technician
Lynchburg, VA · On-site
$21 - $28.75/hr
The IT Support Technician should be able to work independently, be self-motivated, process driven, and customer service focused. In return, the company will offer a competitive market-based salary ...
IT Support Technician
Lynchburg, VA · On-site
$21 - $28.75/hr
The IT Support Technician should be able to work independently, be self-motivated, process driven, and customer service focused. In return, the company will offer a competitive market-based salary ...
IT Support Technician
Charlottesville, VA · On-site
$23 - $26/hr
The Tiger Family of Brands is seeking a customer-focused and technically skilled IT Support Specialist to provide exceptional day-to-day technology support across our organization. In this role, you ...
IT Support Technician
Charlottesville, VA · On-site
$23 - $26/hr
The Tiger Family of Brands is seeking a customer-focused and technically skilled IT Support Specialist to provide exceptional day-to-day technology support across our organization. In this role, you ...
IT Support Technician
$149K - $182K/yr
Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...
IT Support Technician
$149K - $182K/yr
Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...
IT Support Technician
Chantilly, VA · On-site
$123K - $151K/yr
Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...
IT Support Technician
Chantilly, VA · On-site
$123K - $151K/yr
Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...
Amazon It Support information
See Virginia salary details
$35.7K - $44.3K
1% of jobs
$44.3K - $52.9K
6% of jobs
$52.9K - $61.5K
6% of jobs
$68.3K is the 25th percentile. Wages below this are outliers.
$61.5K - $70.1K
15% of jobs
$70.1K - $78.7K
15% of jobs
The median wage is $82.5K / yr.
$78.7K - $87.3K
17% of jobs
$95.4K is the 75th percentile. Wages above this are outliers.
$87.3K - $95.9K
17% of jobs
$95.9K - $104.5K
9% of jobs
$104.5K - $113.2K
7% of jobs
$113.2K - $121.8K
4% of jobs
$121.8K - $130.4K
3% of jobs
$35.7K
$85.4K
$130.4K
How much do amazon it support jobs pay per year?
As of Jul 29, 2026, the average yearly pay for amazon it support in Virginia is $85,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $98,600.00 per year, depending on experience, location, and employer.
Will Amazon pay you $28 an hour to work from home?
Amazon IT Support roles typically pay between $15 and $25 per hour, depending on experience and location; $28 an hour is above the average for such positions. Compensation may vary based on the specific role, certifications, and whether the position is full-time or part-time. It is advisable to review current job postings for accurate salary information.
What is the difference between Amazon IT Support vs Amazon Network Technician?
| Aspect | Amazon IT Support | Amazon Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CCNA, CompTIA Network+ |
| Work Environment | Office, data centers, remote support | Data centers, network infrastructure sites |
| Responsibilities | Hardware/software troubleshooting, user support | Network setup, maintenance, troubleshooting |
Amazon IT Support focuses on assisting users with hardware and software issues, providing technical support across various devices and systems. Amazon Network Technicians specialize in maintaining and troubleshooting network infrastructure, such as routers and switches. While both roles require technical certifications and work in technical environments, IT Support emphasizes end-user support, whereas Network Technicians focus on network systems. Understanding these differences helps job seekers identify the right role aligned with their skills and career goals.
What are Amazon IT Support roles?
Amazon IT Support professionals are responsible for maintaining and troubleshooting the technology infrastructure that supports Amazon's operations. They handle technical issues related to hardware, software, and network systems, ensuring that employees can work efficiently. Their tasks often include setting up equipment, resolving connectivity problems, managing user accounts, and providing technical assistance to staff. These roles are critical in supporting Amazon’s fast-paced environment, keeping operations running smoothly, and ensuring minimal downtime.
How much does Amazon IT support pay?
Amazon IT Support roles typically offer an annual salary ranging from $50,000 to $80,000, depending on experience, location, and specific responsibilities. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA or Cisco can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for career advancement.
What is Amazon IT support?
Amazon IT support involves providing technical assistance for Amazon's systems, hardware, and software. Support specialists troubleshoot issues, maintain network infrastructure, and may use tools like remote access software, often requiring knowledge of IT best practices and certifications such as CompTIA or Cisco. The role typically involves working in a fast-paced environment with a focus on resolving technical problems efficiently.
What are some common challenges Amazon IT Support professionals face, and how can they effectively address them?
Amazon IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and adapting to rapidly evolving technologies. To address these, strong organizational skills, effective communication, and a proactive approach to problem-solving are essential. Collaborating closely with team members and leveraging Amazon's internal knowledge bases can also help resolve issues efficiently and maintain high service standards.
What are the key skills and qualifications needed to thrive as an Amazon IT Support Specialist, and why are they important?
To thrive as an Amazon IT Support Specialist, you need a solid understanding of computer hardware, networking, troubleshooting, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and Amazon's proprietary systems is often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help set candidates apart. These skills ensure efficient technical support, minimize downtime, and contribute to a seamless user experience in Amazon's fast-paced environment.
How to get an IT job at Amazon?
To get an IT support job at Amazon, candidates should have relevant technical skills such as troubleshooting, network management, and familiarity with tools like Windows and Linux. A bachelor's degree in computer science or a related field, along with certifications like CompTIA A+ or Network+, can improve chances. Applying through Amazon's careers website and demonstrating strong problem-solving abilities are essential steps.
What are popular job titles related to Amazon It Support jobs in Virginia? For Amazon It Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Amazon It Support jobs in Virginia look for? The top searched job categories for Amazon It Support jobs in Virginia are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Amazon rating
7.4
Based on 7,021 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
About OpsTech IT
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there's more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensure infrastructure networking and computing systems remain available during production hours.
- Interact with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Manage local technical projects.
- Maintain or create policies, procedures, and processes.
- Identify root-causes of operational issues and process inefficiencies.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Fredericksburg - 25.00 - 41.00 USD hourly
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there's more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensure infrastructure networking and computing systems remain available during production hours.
- Interact with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Manage local technical projects.
- Maintain or create policies, procedures, and processes.
- Identify root-causes of operational issues and process inefficiencies.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Fredericksburg - 25.00 - 41.00 USD hourly
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US