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Ai Support Jobs in Virginia (NOW HIRING)

We are looking for Full stack engineer and AI support engineer who Lead L2L3 application support and engineering activities Act as the primary customer facing technical lead responsible for incident ...

The AI Delivery and Support Specialist owns the full lifecycle of Ntiva's AI solutions for clients, starting with our Claude for Microsoft 365 offering. On the delivery side, you'll scope and run new ...

The AI Delivery and Support Specialist owns the full lifecycle of Ntiva's AI solutions for clients, starting with our Claude for Microsoft 365 offering. On the delivery side, you'll scope and run new ...

No prior experience in AI is required -- your domain knowledge is what matters. Key ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

No prior experience in AI is required -- your domain knowledge is what matters. Key ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

No prior experience in AI is required -- your domain knowledge is what matters. Key ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

No prior experience in AI is required -- your domain knowledge is what matters. Key ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

No prior experience in AI is required -- your domain knowledge is what matters. Key ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

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Ai Support information

What are some common challenges AI Support professionals face on the job?

AI Support professionals often encounter issues such as diagnosing complex technical problems, keeping up with rapidly evolving AI technologies, and translating highly technical solutions into understandable guidance for non-technical users. Working in AI support may involve collaborating closely with software engineers, data scientists, and end-users to ensure systems run smoothly and efficiently. Additionally, professionals in this field must be adept at handling high volumes of support requests and managing competing priorities. These challenges underscore the importance of continuous learning and clear communication in providing exceptional support. Overcoming these hurdles offers valuable experience and can open doors to advanced roles within AI and IT support teams.

What is an AI Support?

An AI Support job involves assisting users or businesses in utilizing artificial intelligence tools effectively. Responsibilities may include troubleshooting AI-related issues, providing guidance on AI functionalities, and optimizing AI solutions for specific needs. AI Support professionals may work with chatbots, machine learning systems, or automation tools to enhance user experience and operational efficiency. Strong problem-solving skills and technical knowledge are typically required for this role.

What is the easiest AI support job to get into?

An entry-level AI support role typically requires basic technical skills, such as familiarity with AI tools, customer service experience, and problem-solving abilities. Positions may involve assisting users with AI applications or troubleshooting, often requiring minimal formal certifications and offering on-the-job training.

What are the key skills and qualifications needed to thrive in the AI Support position, and why are they important?

To thrive as an AI Support professional, you need a solid understanding of artificial intelligence and machine learning concepts, technical troubleshooting skills, and typically a background in computer science or information technology. Familiarity with tools like ticketing systems (e.g., Zendesk or Jira), cloud platforms, and AI frameworks such as TensorFlow or PyTorch is often required. Excellent problem-solving abilities, patience, and strong communication skills help distinguish top performers in this field. These competencies are critical for effectively assisting users, resolving complex AI-related issues, and ensuring smooth operation of AI-powered systems.

What jobs are needed to support AI?

Supporting AI requires roles such as AI engineers, data scientists, machine learning engineers, data annotators, and AI research scientists. These jobs involve developing algorithms, managing large datasets, training models, and ensuring ethical AI deployment, often requiring skills in programming, statistics, and familiarity with AI tools like TensorFlow or PyTorch.
What are the most commonly searched types of Ai Support jobs in Virginia? The most popular types of Ai Support jobs in Virginia are:
What are popular job titles related to Ai Support jobs in Virginia? For Ai Support jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Ai Support jobs? Cities in Virginia with the most Ai Support job openings:
Infographic showing various Ai Support job openings in Virginia as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 67% In-person, and 33% Remote job distribution.

AI Support - Full stack Engineer

Cloudious

Richmond, VA โ€ข On-site

Other

Posted 4 days ago


Job description

We are looking for Full stack engineer and AI support engineer who Lead L2L3 application support and engineering activities Act as the primary customer facing technical lead responsible for incident management release coordination stakeholder communication RCA leadership application stability and continuous improvement initiatives Own technical governance while collaborating with offshore teams to ensure 24x7 operational support

Mandatory Skills

  • Full Stack Development
  • Java
  • Spring Boot Microservices
  • REST API design and troubleshooting
  • Redis
  • Distributed application architecture
  • API integrations and orchestration patterns
  • Cloud Platform
  • Google Cloud Platform Google Cloud Platform
  • GKE Google Kubernetes Engine
  • Kubernetes concepts and troubleshooting
  • PubSub
  • Cloud Monitoring Logging
  • Apigee API Gateway
  • Alloy DB
  • Scheduler and Workflow concepts
  • AI Application Support
  • AIenabled application support
  • Google ADK Agents
  • Gemini API integrations
  • RAGbased application architectures
  • AI service consumption and troubleshooting
  • Prompt execution flow understanding
  • AMS Production Support
  • L2L3 Support
  • Incident Management
  • Problem Management
  • Root Cause Analysis RCA
  • Release Management
  • Change Management
  • Service Request Fulfilment
  • SLA Management
  • Production Support
  • Leadership
  • Customerfacing leadership
  • Technical governance
  • KT management
  • Offshore coordination
  • Executive communication
  • Risk and escalation management
  • Good to Have Skills
  • Dataflow
  • Healthcare Life Sciences domain experience
  • DevOps CICD tools
  • AIled operations tools and automation

Key Responsibilities

  • Serve as overall technical lead for BidIQ Pricing Engine Guidance Engine and EnablerSwitch support
  • Lead P1P2 incident bridges and critical production escalations
  • Drive RCA reviews and preventive actions
  • Coordinate releases deployments and postproduction validations
  • Guide offshore support engineers and cloud engineers
  • Participate in governance reviews service reporting and client leadership meetings
  • Support minor enhancements and continuous improvement initiatives
  • Own transition KT validation and operational readiness activities

Cloudious logo

About Cloudious

Sourced by ZipRecruiter

Cloudious is a young company spearheaded by experienced, industry โ€“ recognized professionals, that is how we like to describe us. We, at Cloudious LLC, are an independent stand-alone entity and not affiliated with any other company, person, or organization of any kind in any way. Cloudious is a professional service company founded in 2016 and since then engaged with large organizations helping in building a stronger business. Cloudious has been solely engaged in a trusted relationship to service the most successful organizations in the technology and services area across various industries. We have partnered with multiple organization in the Technology, Product engineering, HR, Sales Hiring, Technical, Telecommunications, Banking and Financials, Communications, Consumer Goods, Healthcare, Retails and Life Sciences industry. Our team of experienced leaders, industry experts, and client consultants possess a deep level of understanding of specific client requirements as well as the metrics that drive their success. Cloudious is, therefore, able to offer personalized, client-centric solutions to their business needs. Cloudiousโ€™ qualitative solutions, backed by experience and industry-knowledge, provide our clients with rapid return on investment, quick turnovers, and visible growth magnitudes.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

San Jose, CA, US

Year founded

2016

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