ZipRecruiter

Log In

1

Chat Support Jobs in Indiana (NOW HIRING)

Merchants Bancorp

Client Support Specialist

Carmel, IN · On-site

$17.75 - $24/hr

Client Support Specialist The Client Support Specialist serves as the first point of contact for ... Handles inbound and outbound customer interactions (e.g., phone, email, online chat, and secure ...

DPDHL

Client Support Lead

Indianapolis, IN

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: Second Shift Client Support Specialist Shift ...

DPDHL

Client Support Lead

Indianapolis, IN · On-site

$17.25 - $23.25/hr

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: Second Shift Client Support Specialist Shift ...

DHL

Client Support Lead

Indianapolis, IN · On-site

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: Second Shift Client Support Specialist Shift ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$23.50/hr

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: First Shift Client Support Specialist Shift ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$23.50/hr

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: First Shift Client Support Specialist Shift ...

DPDHL

Client Support Lead

Indianapolis, IN · On-site

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: Second Shift Client Support Specialist Shift ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$23.50/hr

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: First Shift Client Support Specialist Shift ...

HealthCare Support

Pharmacist

Charlestown, IN · On-site

$65 - $69/hr

Schedule a chat: Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex ...

previous pagenext page

Showing results 21-40

All JobsChat Support JobsChat Support Jobs in Indiana

Chat Support information

See Indiana salary details

$13

$24

$42

How much do chat support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for chat support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.
What are the most commonly searched types of Chat Support jobs in Indiana? The most popular types of Chat Support jobs in Indiana are:
What are popular job titles related to Chat Support jobs in Indiana? For Chat Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Chat Support jobs in Indiana look for? The top searched job categories for Chat Support jobs in Indiana are:
What cities in Indiana are hiring for Chat Support jobs? Cities in Indiana with the most Chat Support job openings:
Chat Support jobs near you
Infographic showing various Chat Support job openings in Indiana as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $51,555 per year, or $24.8 per hour.

Ecommerce Operations Support

MEYER DISTRIBUTING INC

Jasper, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Meyer Distributing rating

7.3

Company rating: 7.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

207th of 410 rated retail wholesalers

Job description

Description

Meyer Distributing is looking for an Ecommerce Operations Support to join our Jasper team - we are hiring immediately! Meyer Distributing is a leader in automotive specialty products marketing and warehouse distribution.


The Ecommerce Operations Support position assists in the daily operations of the ecommerce business, ensuring smooth and efficient handling of customer interactions, order fulfillment, and product support. The individual in this position will support multiple aspects of the ecommerce workflow, including customer service, supporting or assisting with projects, as well ensuring the completion of daily tasks. The individual performs all responsibilities with accuracy, professionalism, and attention to detail.


Preferred Experience for Ecommerce Operations Support:

  • Proven experience in e-commerce or online marketplace

Requirements for Ecommerce Operations Support:

  • Must be able to maintain an organized workspace
  • Good verbal and written communication skills
  • Skill in completing assignments accurately with attention to detail
  • A friendly and energetic personality with customer service focus
  • Must have the ability to understand and follow instructions

Benefits for Ecommerce Operations Support:

  • Medical
  • Vision
  • Dental
  • Disability
  • Life Insurance
  • 401K with Company Match
  • Paid Vacation
  • Paid Holidays
  • Personal Days Available
  • 20% Employee Discount
  • Casual Dress Code
  • Health Savings Account
  • Tuition Reimbursement Options Available

Ecommerce Operations Support duties include but are not limited to:

  • Respond to customer inquiries via email, phone, or chat in a timely and professional manner
  • Assist customers with order updates, troubleshooting, and general product information
  • Escalate complex issues to management when necessary
  • Track and manage product returns to ensure timely resolution
  • Collaborate with internal teams to ensure product data integrity
  • Add new products to the catalog, ensuring accuracy in descriptions, pricing, and images
  • Ensure all product information is accurate and up to date.
  • Identify areas of improvement & assist with project development to achieve team goals
  • Ability to work independently and manage multiple tasks
  • Assist with all other supervisor assigned tasks

What Meyer Distributing employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply