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Work From Home Saas Support Jobs in Indiana (NOW HIRING)

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

The Jernigan Agency

WORK FROM HOME

Fort Wayne, IN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Semler Agency

Work From Home Sales

Indianapolis, IN · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support. Responsibilities: * Connect with individuals requesting information * Provide guidance on coverage ...

The Semler Agency

Work From Home Sales

Fort Wayne, IN · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support. Responsibilities: * Connect with individuals requesting information * Provide guidance on coverage ...

M&K Financial

Sales Associate - Work from Home

South Bend, IN · On-site +1

$11.75 - $16/hr

With M&K Financial, you have work and schedule flexibility, and the support needed to assist you in ... working from home • Ability to prioritize and multitask • Positions do require applicant to ...

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How much do work from home saas support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for work from home saas support in Indiana is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

What is a work from home SaaS support?

A Work From Home SaaS Support job involves providing remote customer support for a Software-as-a-Service (SaaS) company. This includes assisting users with technical issues, troubleshooting software problems, and helping customers navigate the platform. Support is typically provided via email, chat, or phone. Strong communication skills, problem-solving abilities, and familiarity with cloud-based software are essential for success in this role.

What does a typical day look like for someone in work from home SaaS support?

A typical day in a Work From Home SaaS Support role involves responding to customer inquiries through email, chat, or phone, troubleshooting technical issues, and guiding users through software features. You’ll collaborate virtually with team members and escalate complex cases to higher-tier support or development teams as needed. Daily responsibilities often include managing support tickets, documenting solutions, and following up on customer satisfaction. The work environment is highly collaborative and dynamic, requiring clear communication and effective prioritization to meet customer expectations and service-level agreements.

What are the key skills and qualifications needed to thrive in work from home SaaS support, and why are they important?

To thrive as a Work From Home SaaS Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a solid understanding of SaaS platforms, often supported by relevant experience or a degree in IT or a related field. Familiarity with customer support ticketing systems, live chat software, and remote desktop tools is typically required, and certifications like CompTIA IT Fundamentals or relevant SaaS-specific training can be advantageous. Excellent communication, patience, and adaptability set standout candidates apart in the virtual support environment. These competencies ensure successful remote customer interactions, effective issue resolution, and high customer satisfaction rates.

What are popular job titles related to Work From Home Saas Support jobs in Indiana?

For Work From Home Saas Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Work From Home Saas Support jobs in Indiana look for?

The top searched job categories for Work From Home Saas Support jobs in Indiana are:

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Cities in Indiana with the most Work From Home Saas Support job openings:

Work From Home Saas Support jobs near you

Work From Home

Globe Life American Income Division

Indianapolis, IN • On-site, Remote

Full-time

Posted 18 days ago

Job description

Remote Member Support Advisor
100% Remote | Flexible Schedule | Leadership Development Opportunity
Build a Career Centered on Service, Growth, and Opportunity
Are you looking for a career that offers flexibility, professional development, and the opportunity to make a meaningful impact?
AO is seeking motivated, service-oriented professionals to join our growing remote team as Remote Member Support Advisors. In this role, you'll help individuals understand their benefit options while developing valuable communication, client service, and leadership skills in a supportive, mentorship-driven environment.
Whether you're launching a new career or looking for your next opportunity, you'll receive the training, coaching, and resources needed to succeed-while working from the comfort of your home.
Why Join AO?
🏡 100% Remote Work
Enjoy the flexibility of working from home while collaborating with a supportive virtual team.
⏰ Flexible Schedule
Create a schedule that fits your lifestyle while maintaining a healthy work-life balance.
📚 Mentorship & Leadership Development
Receive ongoing coaching from experienced leaders through structured training and leadership development programs designed to help you advance.
What We Offer
  • Weekly Pay + Performance Bonuses - Competitive weekly compensation with opportunities for additional incentives.
  • Performance-Based Career Advancement - Grow into leadership opportunities based on your results and development.
  • Medical Reimbursement Program - Eligible representatives may participate after meeting program requirements.
  • Union-Backed Support & Representation - Enjoy the stability and professional support of a union-supported environment.
  • Leadership Conferences & Professional Development - Continue growing through ongoing education, coaching, and virtual training.
  • Incentive Travel - Top-performing team members may qualify for all-expenses-paid incentive trips and recognition events.
What You'll Do
  • Provide exceptional service and support to prospective and existing clients
  • Conduct virtual appointments using Zoom and other communication platforms
  • Answer questions and educate clients on available benefit options
  • Guide clients through the enrollment process with professionalism and care
  • Maintain accurate records and follow-up communications
  • Participate in ongoing training, mentorship, and professional development
  • Build lasting client relationships through trust, communication, and exceptional service
What We're Looking For
Successful candidates typically demonstrate:
  • A genuine commitment to delivering outstanding customer service
  • Excellent communication and interpersonal skills
  • Leadership potential with a desire to learn, mentor, and grow
  • Positive attitude and strong work ethic
  • Ability to work independently in a remote environment
  • Strong organizational and time-management skills
  • Coachability and a commitment to continuous improvement

Customer service, hospitality, retail, healthcare, education, financial services, and leadership experience are all valuable-but not required. We provide comprehensive training for motivated individuals ready to build a long-term career.
Why Build Your Career with AO?
At AO, we believe great leaders begin by serving others. Many of our top-performing leaders started in entry-level client service roles and advanced through mentorship, continuous learning, and consistent performance.
If you're looking for a remote opportunity where your growth is supported, your contributions are valued, and your career has room to flourish, we'd love to hear from you.Take the Next Step
If you're ready to build a meaningful career with flexibility, mentorship, and long-term advancement opportunities, apply today to become a Remote Member Support Advisor.Work remotely. Serve with purpose. Grow into leadership.

Apply