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Work From Home Live Chat Support Jobs in Indiana

This role is designed for individuals looking to learn a new skill and work from home with support. Responsibilities: * Connect with individuals requesting information * Provide guidance on coverage ...

This role is designed for individuals looking to learn a new skill and work from home with support. Responsibilities: * Connect with individuals requesting information * Provide guidance on coverage ...

Sales Associate - Work from Home

South Bend, IN · On-site +1

$11.75 - $16/hr

With M&K Financial, you have work and schedule flexibility, and the support needed to assist you in ... working from home • Ability to prioritize and multitask • Positions do require applicant to ...

Need to support your family and generate income for the things you want to do in life??Do you want ... Whether you work at the office or from home, you adapt well to different environments, schedules ...

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Work From Home Live Chat Support information

See Indiana salary details

$8

$15

$22

How much do work from home live chat support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for work from home live chat support in Indiana is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in work from home live chat support?

To thrive as a Work From Home Live Chat Support, you need excellent written communication, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or Freshdesk is typically required. Strong soft skills such as patience, empathy, and time management help you build rapport and effectively handle multiple conversations. These skills and qualities are crucial to deliver prompt, helpful, and accurate support while representing the company in a remote work setting.

What is a work from home live chat support?

A Work From Home Live Chat Support job involves assisting customers via online chat, answering inquiries, troubleshooting issues, and providing product or service information. It requires strong typing skills, good communication, and the ability to multitask. Since it's remote, you need a reliable internet connection and a quiet workspace. Many businesses use live chat support to enhance customer service and provide instant help.

What does a work from home live chat support do?

As a Work From Home Live Chat Support professional, your day typically involves handling multiple customer inquiries via chat, troubleshooting issues, and providing product or service information in real time. You may manage several chat conversations at once, prioritize urgent requests, and escalate complex issues to higher-level support when needed. Regular collaboration with team members and supervisors through digital communication tools helps you stay up to date on policies and share solutions for common problems. This remote role usually follows a set schedule, but flexibility might be required during peak business hours or special events.

What cities in Indiana are hiring for Work From Home Live Chat Support jobs? Cities in Indiana with the most Work From Home Live Chat Support job openings:
Infographic showing various Work From Home Live Chat Support job openings in Indiana as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, 7% Temporary, and 7% Contract. Highlights an 7% In-person, and 93% Remote job distribution, with an average salary of $32,468 per year, or $15.6 per hour.

Customer Service Agent

AirportParkingReservations.com

Indianapolis, IN • Remote

$14.75 - $19.75/hr

Full-time

Retirement, PTO

Re-posted 9 days ago


Job description

Company Description

ParkSleepFly.com ("PSF") is the leader in online park and stay hotel packages. Often less than the cost of airport parking alone, these packages, offer convenient parking and hotel accommodation options when you leave or return from your vacation. Founded in 2003, we booked 892,703 reservations at 498 hotels in 108 airports across the United States and Canada...wait, make that 892,704 reservations.

AirportParkingReservations.com (referred to as "APR" because yes, we know it's a mouthful) is the clear leader for the best deals on airport parking. Reserve parking online before you leave the house and save time and money for the fun parts of your trip. Founded in the year 2000, we booked over 2.6 million reservations at approximately 577 parking lots in 86 airports across the United States and Canada.

Under new management and 17 awesome-to-work-with teammates, PSF/APR is experiencing tremendous growth and we need motivated and talented teammates to keep us climbing and exploring new business ventures. We're tracking almost $7 million in annual revenue with more growth to come.

Job Description

Job Description

We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package reservations. Since a majority of our reservations are from existing and reoccurring customers, the CS team is a valued and integral part of our business. We rely on our CS agents to identify and escalate product and website feedback to the management team, so we can incorporate the voice of the customer into our efforts to continually improve our products and processes.

Successful candidates will join our existing CS team of four agents, all of whom have been with us for several years and are based in Indiana. Customer Service agents communicate with one another and with the Management team, based in Santa Monica, California, primarily via Skype. 

Qualifications

Desired Skills & Experience

  • Experience as a work-from-home CS agent, with a demonstrated ability to stay on-task, focused, and professional throughout each shift.
  • Excellent written and verbal communication skills, pleasant and professional phone demeanor, and the ability to stay patient and friendly during high-volume periods.
  • An aptitude for problem solving and conflict resolution, and a general affinity for people.
  • Experience with the tools of online CS - Virtual Call Center software, enterprise email and live chat solutions - and basic software like MS Office, email, popular web browsers, file sharing services like Google Docs and Dropbox, and Skype.
  • A recent-model Windows-based computer with a headphone jack and a hi-speed broadband Internet connection.
Additional Information

 The Fine Print

  • Competitive salary and annual bonus based on candidate's experience, aptitude and fit
  • 401K retirement plan with 75% company matching up to 5% contribution
  • Flexible vacation and personal time available