... Homecare Home Base, PointClickCare, Netsmart myUnity, and NetHealth. This role diagnoses ... via phone, email, or chat • Prepare accurate and timely reports related to application ...
... Homecare Home Base, PointClickCare, Netsmart myUnity, and NetHealth. This role diagnoses ... via phone, email, or chat • Prepare accurate and timely reports related to application ...
... Homecare Home Base, PointClickCare, Netsmart myUnity, and NetHealth. This role diagnoses ... via phone, email, or chat • Prepare accurate and timely reports related to application ...
... Homecare Home Base, PointClickCare, Netsmart myUnity, and NetHealth. This role diagnoses ... via phone, email, or chat • Prepare accurate and timely reports related to application ...
Data Chat Agent
Richardson, TX · Remote
$23 - $28/hr
Founded in 1902, we are a leader in material science, producing over 60,000 products used in homes ... Identify recurring user questions and trends to help improve our knowledge base and support ...
Quick apply
Data Chat Agent
Richardson, TX · Remote
$23 - $28/hr
Founded in 1902, we are a leader in material science, producing over 60,000 products used in homes ... Identify recurring user questions and trends to help improve our knowledge base and support ...
Remote Licensed Mental Health Counselor - Full-Time at Chat and Change Mental Health
Portland, OR · Remote
$90K - $100K/yr
... of your home. Your commitment to therapeutic excellence will not only positively affect your ... Patient Population / Client Focus Our client base encompasses diverse individuals facing a wide ...
Remote Licensed Mental Health Counselor - Full-Time at Chat and Change Mental Health
Portland, OR · Remote
$90K - $100K/yr
... of your home. Your commitment to therapeutic excellence will not only positively affect your ... Patient Population / Client Focus Our client base encompasses diverse individuals facing a wide ...
Remote Licensed Mental Health Counselor at Chat and Change Mental Health
Salem, OR · Remote
$90K - $100K/yr
Work Environment This remote position allows you to work from the comfort of your own home ... diverse client base seeking assistance for various mental health concerns, including anxiety ...
Remote Licensed Mental Health Counselor at Chat and Change Mental Health
Salem, OR · Remote
$90K - $100K/yr
Work Environment This remote position allows you to work from the comfort of your own home ... diverse client base seeking assistance for various mental health concerns, including anxiety ...
Service Dispatcher
Atlanta, GA · On-site
$17.50 - $23.50/hr
... we want to chat! Fire Protection Services, LLC is seeking a dedicated and organized Client ... Choose Atlanta, GA, or Perry, GA as home base, with ability to split time remotely supporting the ...
Service Dispatcher
Atlanta, GA · On-site
$17.50 - $23.50/hr
... we want to chat! Fire Protection Services, LLC is seeking a dedicated and organized Client ... Choose Atlanta, GA, or Perry, GA as home base, with ability to split time remotely supporting the ...
Service Dispatcher
Atlanta, GA · On-site
$17.50 - $23.50/hr
... we want to chat! Fire Protection Services, LLC is seeking a dedicated and organized Client ... Choose Atlanta, GA, or Perry, GA as home base, with ability to split time remotely supporting the ...
Quick apply
Service Dispatcher
Atlanta, GA · On-site
$17.50 - $23.50/hr
... we want to chat! Fire Protection Services, LLC is seeking a dedicated and organized Client ... Choose Atlanta, GA, or Perry, GA as home base, with ability to split time remotely supporting the ...
We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing ... This position is also a remote position in which you will be working from home Qualifications ...
We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing ... This position is also a remote position in which you will be working from home Qualifications ...
Virtual work-from-home role * Base rate: $15.00/hour (non-negotiable) plus uncapped commission ... Providing responsive, on-demand engagement via chat and phone * Multi-tasking between simultaneous ...
Virtual work-from-home role * Base rate: $15.00/hour (non-negotiable) plus uncapped commission ... Providing responsive, on-demand engagement via chat and phone * Multi-tasking between simultaneous ...
Virtual work-from-home role * Base rate: $15.00/hour (non-negotiable) plus uncapped commission ... Providing responsive, on-demand engagement via chat and phone * Multi-tasking between simultaneous ...
New
Virtual work-from-home role * Base rate: $15.00/hour (non-negotiable) plus uncapped commission ... Providing responsive, on-demand engagement via chat and phone * Multi-tasking between simultaneous ...
New
Travel MS/Tele Float Pool RN - $2,286 per week
Garden City, KS · On-site
$2.2K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... 🚫 No home-base facility; flexibility required About Malone Healthcare - Nursing With a ...
New
Travel MS/Tele Float Pool RN - $2,286 per week
Garden City, KS · On-site
$2.2K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... 🚫 No home-base facility; flexibility required About Malone Healthcare - Nursing With a ...
New
Chat/Phone Support Specialist - Remote
Orlando, FL · On-site +1
The compensation package for this position includes a competitive base salary commensurate with ... WORK FROM HOME TECHNOLOGY REQUIREMENTS: Minimum PC Requirements CPU Speed * Dual Core 1.2 GHz or ...
Chat/Phone Support Specialist - Remote
Orlando, FL · On-site +1
The compensation package for this position includes a competitive base salary commensurate with ... WORK FROM HOME TECHNOLOGY REQUIREMENTS: Minimum PC Requirements CPU Speed * Dual Core 1.2 GHz or ...
MRI Tech Weekend Option
Lakewood, CO · On-site
$36.50 - $61.47/hr
... and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a ... Apply to chat with a recruiter about the details! Depending on your location, you may be eligible ...
MRI Tech Weekend Option
Lakewood, CO · On-site
$36.50 - $61.47/hr
... and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a ... Apply to chat with a recruiter about the details! Depending on your location, you may be eligible ...
CT Tech
Lakewood, CO · On-site
$35.43 - $59.68/hr
... and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a ... Apply to chat with a recruiter about the details! Depending on your location, you may be eligible ...
CT Tech
Lakewood, CO · On-site
$35.43 - $59.68/hr
... and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a ... Apply to chat with a recruiter about the details! Depending on your location, you may be eligible ...
CT Tech
Lakewood, CO · On-site
$35.43 - $59.68/hr
... and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a ... Apply to chat with a recruiter about the details! Depending on your location, you may be eligible ...
CT Tech
Lakewood, CO · On-site
$35.43 - $59.68/hr
... and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a ... Apply to chat with a recruiter about the details! Depending on your location, you may be eligible ...
Customer Support & Enablement Specialist
$18.50 - $24.75/hr
Own and grow our Intercom instance beyond chat. Today it's live conversations only. You'll evaluate ... Intercom is your home base, but you don't need hand-holding to learn the next platform. * Bonus ...
Customer Support & Enablement Specialist
$18.50 - $24.75/hr
Own and grow our Intercom instance beyond chat. Today it's live conversations only. You'll evaluate ... Intercom is your home base, but you don't need hand-holding to learn the next platform. * Bonus ...
Oversees the end-to-end journey from autonomous onboarding to conversational AI (Voice/Chat ... Uses ML analytics to segment the base into personas (e.g., Gamers, WFH), automating the creation of ...
Oversees the end-to-end journey from autonomous onboarding to conversational AI (Voice/Chat ... Uses ML analytics to segment the base into personas (e.g., Gamers, WFH), automating the creation of ...
Radiation Therapy Coordinator
Denver, CO · On-site
... and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a ... Apply to chat with a recruiter about the details! Depending on your location, you may be eligible ...
Radiation Therapy Coordinator
Denver, CO · On-site
... and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a ... Apply to chat with a recruiter about the details! Depending on your location, you may be eligible ...
Radiology Tech
Lakewood, CO · On-site
$27.97 - $47.11/hr
... and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a ... Apply to chat with a recruiter about the details! Depending on your location, you may be eligible ...
Radiology Tech
Lakewood, CO · On-site
$27.97 - $47.11/hr
... and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a ... Apply to chat with a recruiter about the details! Depending on your location, you may be eligible ...
... your home base may focus on inbound service - responding to member questions, resolving benefit ... In every interaction - whether voice, video, SMS, chat, or digital messaging - you'll bring our ...
... your home base may focus on inbound service - responding to member questions, resolving benefit ... In every interaction - whether voice, video, SMS, chat, or digital messaging - you'll bring our ...
Chat Home Base information
What is a Chat Home Base?
A Chat Home Base job typically involves handling customer inquiries, providing support, or assisting with sales via online chat from a remote location. Employees in this role communicate with customers through text-based chat systems rather than phone calls. This position often requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer flexible schedules for this role, making it a popular choice for remote work opportunities.
What are the typical daily responsibilities of a Chat Home Base representative?
In a Chat Home Base role, your primary responsibility is to provide real-time support to customers via online chat platforms, addressing inquiries, resolving problems, and guiding users through processes or troubleshooting steps. You’ll often manage multiple customer conversations at once, frequently document interactions in a CRM, and escalate more complex issues to supervisors or technical teams as needed. Collaboration with teammates happens through virtual meetings or internal messaging tools to ensure consistency of service and knowledge sharing. This position requires strong time management skills, focus, and the ability to adapt quickly as customer needs evolve throughout the day.
What are the key skills and qualifications needed to thrive in the Chat Home Base position, and why are they important?
To thrive as a Chat Home Base representative, you need strong written communication skills, proficiency in Customer Relationship Management (CRM) platforms, and a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is typically required, along with basic computer literacy. Being empathetic, patient, and detail-oriented will help you efficiently address customer concerns and provide a positive experience. These skills are crucial for delivering timely, accurate support in a remote, text-based environment where customer satisfaction is the main priority.
More about Chat Home Base jobs
What cities are hiring for Chat Home Base jobs?
Cities with the most Chat Home Base job openings:
What are the most commonly searched types of Chat Home Base jobs?
The most popular types of Chat Home Base jobs are:
What states have the most Chat Home Base jobs?
States with the most job openings for Chat Home Base jobs include:
What job categories do people searching Chat Home Base jobs look for?
The top searched job categories for Chat Home Base jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
Cantex Continuing Care Network rating
6.7
Based on 15 frontline employees who took The Breakroom Quiz
Job description
Location: Carrollton, TX
Type: Fulltime role with standard business hours
Reports to: Enterprise Applications & Analytics Director
What We Offer You
• Competitive pay
• Performancebased bonus opportunities
• Comprehensive health, dental, and vision insurance
• Additional supplemental benefits (life insurance, disability, accident, etc.)
• 401(k) with company match
• Generous paid time off (PTO/Sick)
• Clear career growth and advancement opportunities
• A supportive and vibrant company culture
• Many more employee perks and benefits
Job Summary
The Application Specialist provides enterpriselevel support for Cantex’s suite of Electronic Health Record (EHR) systems, including Homecare Home Base, PointClickCare, Netsmart myUnity, and NetHealth. This role diagnoses application issues, assists users with troubleshooting, collaborates with software vendors, and delivers clear, stepbystep guidance to end users. The Application Specialist also creates documentation, maintains knowledge base resources, and ensures timely resolution of applicationrelated tickets.
This role is ideal for someone who enjoys helping users, explaining technical concepts clearly, and supporting healthcare applications in a fastpaced environment.
Qualifications
• Bachelor’s degree in Computer Science, Programming, Information Systems, or related field
• Proven experience as an Application Specialist or similar role
• Handson experience with Homecare Home Base, PointClickCare, Netsmart myUnity, or NetHealth
• Strong understanding of cloudhosted healthcare applications
• Ability to diagnose and troubleshoot application issues
• Familiarity with remote desktop tools and help desk ticketing systems
• Excellent problemsolving and communication skills
• Ability to provide stepbystep technical assistance verbally and in writing
Essential Functions
• Provide application support for Homecare Home Base, PointClickCare, NetHealth, and Netsmart myUnity
• Research and identify solutions by collaborating with application vendors and internal teams
• Create knowledge base articles and documentation for recurring issues
• Ask targeted questions to quickly identify root causes
• Deliver prompt and accurate feedback to users
• Use internal databases and external resources to provide accurate solutions
• Ensure all issues are properly logged in the ticketing system
• Prioritize and manage multiple open issues simultaneously
• Document technical knowledge in notes, manuals, and solution articles
• Guide users through troubleshooting steps via phone, email, or chat
• Prepare accurate and timely reports related to application performance and issue trends
• Maintain positive, professional relationships with clients and team members
Please visit cantexcc.com for more information about our organization.
We are an Equal Opportunity Employer. We offer an excellent benefit plan to include 401(k) with match, CEU reimbursement, vacation, sick time, holidays, medical, dental, and supplemental insurance plans, as well as a highly competitive compensation package.
What Cantex Continuing Care Network employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Cantex Continuing Care Network
Sourced by ZipRecruiter
Industry
Hospitals
Company size
1,001 - 5,000 Employees
Headquarters location
Carrollton, TX, US
Year founded
1978