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Chat Home Base Jobs in Georgia (NOW HIRING)

Fire Protection Services, LLC

Service Dispatcher

Atlanta, GA · On-site

$17.50 - $23.50/hr

... we want to chat! Fire Protection Services, LLC is seeking a dedicated and organized Client ... Choose Atlanta, GA, or Perry, GA as home base, with ability to split time remotely supporting the ...

Fire Protection Services, LLC

Service Dispatcher

Atlanta, GA · On-site

$17.75 - $23.75/hr

... we want to chat! Fire Protection Services, LLC is seeking a dedicated and organized Client ... Choose Atlanta, GA, or Perry, GA as home base, with ability to split time remotely supporting the ...

Ashley Global Retail, LLC

Customer Care Agent

Atlanta, GA · On-site

$15 - $20/hr

... homes worldwide. With our customer base continuously growing, we are expanding our reach by opening ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Atlanta, GA · On-site

$15 - $20/hr

... homes worldwide. With our customer base continuously growing, we are expanding our reach by opening ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Pro Roofing and Siding

Be Seen First

Sales Manager Opportunity at Pro Roofing & Siding $20M+

Acworth, GA · On-site

$100K - $1M/yr

... Marietta, GA base, is on a mission to scale from our current multi-million run-rate to $20M+ in ... If you're a proven sales leader in construction or home services with a track record of exploding ...

Pro Roofing and Siding

Be Seen First

Sales Manager Opportunity at Pro Roofing & Siding $20M+

Acworth, GA · On-site

$100K - $1M/yr

... Marietta, GA base, is on a mission to scale from our current multi-million run-rate to $20M+ in ... If you're a proven sales leader in construction or home services with a track record of exploding ...

Aston Carter

Remote HR Call Agent

Atlanta, GA · On-site +1

$21/hr

In this role, you handle employee inquiries primarily via phone, chat, and email, using strong ... Use available resources such as frequently asked questions, knowledge base articles, and standard ...

New

TTEC

$15.50 - $21/hr

Competitive compensation package with a monthly base salary performance bonus opportunities * A 15 ... chat with millions of customers every day. These exceptional customer experiences start with you.

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All JobsChat Home Base JobsChat Home Base Jobs in Georgia

Chat Home Base information

What is a Chat Home Base?

A Chat Home Base job typically involves handling customer inquiries, providing support, or assisting with sales via online chat from a remote location. Employees in this role communicate with customers through text-based chat systems rather than phone calls. This position often requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer flexible schedules for this role, making it a popular choice for remote work opportunities.

What are the typical daily responsibilities of a Chat Home Base representative?

In a Chat Home Base role, your primary responsibility is to provide real-time support to customers via online chat platforms, addressing inquiries, resolving problems, and guiding users through processes or troubleshooting steps. You’ll often manage multiple customer conversations at once, frequently document interactions in a CRM, and escalate more complex issues to supervisors or technical teams as needed. Collaboration with teammates happens through virtual meetings or internal messaging tools to ensure consistency of service and knowledge sharing. This position requires strong time management skills, focus, and the ability to adapt quickly as customer needs evolve throughout the day.

What are the key skills and qualifications needed to thrive in the Chat Home Base position, and why are they important?

To thrive as a Chat Home Base representative, you need strong written communication skills, proficiency in Customer Relationship Management (CRM) platforms, and a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is typically required, along with basic computer literacy. Being empathetic, patient, and detail-oriented will help you efficiently address customer concerns and provide a positive experience. These skills are crucial for delivering timely, accurate support in a remote, text-based environment where customer satisfaction is the main priority.

What are the most commonly searched types of Chat Home Base jobs in Georgia? The most popular types of Chat Home Base jobs in Georgia are:
What are popular job titles related to Chat Home Base jobs in Georgia? For Chat Home Base jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Chat Home Base jobs in Georgia look for? The top searched job categories for Chat Home Base jobs in Georgia are:
What cities in Georgia are hiring for Chat Home Base jobs? Cities in Georgia with the most Chat Home Base job openings:
Chat Home Base jobs near you
Infographic showing various Chat Home Base job openings in Georgia as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution.

Service Dispatcher

Fire Protection Services, LLC

Atlanta, GA • On-site

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

We are looking for a local experienced service based dispatcher in the Metro Atlanta area. 
Are you the person everyone goes to when something needs to get done? Is keeping people and things organized the best part of your day? Do you possess great attention to detail and a desire to deliver excellent internal and external customer service? Then this could be the chance you’ve been waiting for.
If you like to work with others to tackle challenges with a can-do approach, are a quick learner, and can move quickly and easily from one task to another, then we want to chat!
Fire Protection Services, LLC is seeking a dedicated and organized Client Coordinator to support our recurring inspection & service scheduling across our Perry and Atlanta, GA locations. Working closely with our Field Leadership and the Field Technicians  this role focuses on persistent customer outreach to schedule annual inspections, recommend additional services, and assist with administrative tasks. 
Key Responsibilities

  • Customer Outreach: Make persistent calls to approximately up to 50 current clients daily across Atlanta and Perry to schedule recurring inspections (sprinkler, extinguisher, kitchen hood, hydrant, pump) as they come due, ensuring consistent follow-up until booked.
  • Scheduling Coordination: Partner with two Inspections Coordinators (covering sprinkler, extinguisher, kitchen hood, hydrant, and pump inspections) to prioritize and confirm appointments for technicians.
  • Service Recommendations: Identify opportunities to recommend additional services (e.g., bundling, new offerings) during client calls, testing the waters for account expansion.
  • Administrative Support: Assist coordinators with email correspondence, update client records in ServiceTrade and QuickBooks, and maintain inspection schedules using Excel/Google Sheets.
  • Flexible Duties: Support the Client Advocate as needed and adapt to evolving tasks, with calling remaining the top priority.

Qualifications

  • Experience: 1-2 years in customer service, scheduling, or outreach roles (fire protection or service industry experience a plus).
  • Skills:
    • Excellent phone communication and persistence in follow-up calls.
    • Organized, detail-oriented, and able to manage tasks across two locations remotely.
    • Proficiency in ServiceTrade, QuickBooks, Excel, and Google Sheets.
  • Attributes: Self-motivated, adaptable, and collaborative in a team setting.
  • Availability: Choose Atlanta, GA, or Perry, GA as home base, with ability to split time remotely supporting the other location (schedule TBD).

Preferred Qualifications

  • Experience with low-volume, high-persistence calling campaigns.
  • Familiarity with fire safety inspections or recommending service upsells.

Benefits

  • Competitive salary based on experience.
  • Quarterly bonus opportunities
  • Flexible home base option (Atlanta or Perry) with remote work capabilities.
  • Opportunity to grow into broader client support roles.
  • PTO, paid holidays, 401k with match, medical, dental, vision, life insurance.


 

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