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Chat Home Base Jobs in Virginia (NOW HIRING)

Utz Brands, Inc.

Route Sales Professional

Lynchburg, VA · On-site

$43K - $55K/yr

... a home base. The Route Sales Professional (RSP) operates in an assigned territory to grow our ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

UTZ Brands, Inc

Route Sales Professional

Lynchburg, VA · On-site

$43K - $55K/yr

... a home base. The Route Sales Professional (RSP) operates in an assigned territory to grow our ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

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Chat Home Base information

What is a Chat Home Base job?

A Chat Home Base job typically involves handling customer inquiries, providing support, or assisting with sales via online chat from a remote location. Employees in this role communicate with customers through text-based chat systems rather than phone calls. This position often requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer flexible schedules for this role, making it a popular choice for remote work opportunities.

How does ChatHomeBase work?

ChatHomeBase is a role that involves managing and supporting chat-based customer interactions, often requiring strong communication skills and familiarity with chat platforms. The job typically includes monitoring conversations, providing assistance, and ensuring customer satisfaction, often working in a remote or flexible environment. Knowledge of relevant tools and good problem-solving abilities are important for success in this role.

What are the typical daily responsibilities of a Chat Home Base representative?

In a Chat Home Base role, your primary responsibility is to provide real-time support to customers via online chat platforms, addressing inquiries, resolving problems, and guiding users through processes or troubleshooting steps. You’ll often manage multiple customer conversations at once, frequently document interactions in a CRM, and escalate more complex issues to supervisors or technical teams as needed. Collaboration with teammates happens through virtual meetings or internal messaging tools to ensure consistency of service and knowledge sharing. This position requires strong time management skills, focus, and the ability to adapt quickly as customer needs evolve throughout the day.

What are the key skills and qualifications needed to thrive in the Chat Home Base position, and why are they important?

To thrive as a Chat Home Base representative, you need strong written communication skills, proficiency in Customer Relationship Management (CRM) platforms, and a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is typically required, along with basic computer literacy. Being empathetic, patient, and detail-oriented will help you efficiently address customer concerns and provide a positive experience. These skills are crucial for delivering timely, accurate support in a remote, text-based environment where customer satisfaction is the main priority.

Is paid chatting a legitimate job?

Paid chatting jobs, such as those involving customer service or social interaction roles, are legitimate employment options when offered by reputable companies. These jobs typically require communication skills, sometimes involve using specific platforms or tools, and may have set schedules; however, job seekers should verify the legitimacy of the employer to avoid scams.

How do I become a text chat agent?

To become a chat home base or text chat agent, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require prior customer service experience or familiarity with chat platforms, and some may ask for a high school diploma or equivalent. Training is often provided, and flexible schedules are common in this role.

How to make 2000 a week working from home?

To make $2000 a week working from home, individuals often need to secure high-paying remote roles such as freelance consulting, specialized customer support, or sales positions that offer commission. Building relevant skills, gaining certifications, and establishing a strong client base or network can help increase earning potential in remote work environments.
What are the most commonly searched types of Chat Home Base jobs in Virginia? The most popular types of Chat Home Base jobs in Virginia are:
What are popular job titles related to Chat Home Base jobs in Virginia? For Chat Home Base jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Chat Home Base jobs in Virginia look for? The top searched job categories for Chat Home Base jobs in Virginia are:
Chat Home Base jobs near you
Infographic showing various Chat Home Base job openings in Virginia as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 93% In-person, and 7% Remote job distribution.

Route Sales Professional

Utz Brands, Inc.

Lynchburg, VA • On-site

$43K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

At Utz, we're more than just a snack company-we're a family-founded brand with over 100 years of heritage and a bold vision for the future. Our iconic portfolio, including Utz, Zapp's, Boulder Canyon, and On The Border, is fueling our mission to become the fastest-growing pure-play U.S. snacking company of scale.
The Opportunity: Route Sales Professional (RSP) - this position will operate a route in the Lynchburg, VA area using the Lynchburg, VA Distribution Center as a home base.
The Route Sales Professional (RSP) operates in an assigned territory to grow our market share and deliver premium snack foods to our customers. The RSP spends over half of their working hours conducting sales activities in the field and at customer locations, rather than at the employer's business premises, and exercises independent judgment in managing the assigned route, making decisions regarding sales activities, inventory management, and customer relations. The position is ideal for individuals with a strong entrepreneurial spirit, exceptional sales acumen, and the ability to thrive in a fast-paced environment. Grow the route to help market for sale. This role will have the chance to work in multiple geographies and, if interested, have an opportunity to gain experience in other roles within the organization.
What You'll Do:
  • Act as the primary sales contact for all Utz retailers and customers within an assigned territory, serving as their exclusive point of contact.
  • Build and maintain strong, professional relationships with key store management and decision-makers.
  • Provide recommendations to store personnel to enhance return on investment (ROI) through optimal product displays and merchandising strategies.
  • Assess inventory on site and determine appropriate purchase quantities and product varieties to ensure consistent product availability.
  • Upsell and introduce new Utz products to both new and existing customers/retailers.
  • Identify opportunities for impactful product displays to increase consumer engagement and sales.
  • Negotiate product, placement, displays, and mix with store management.
  • Solicit, process, and promptly fulfill product orders related to sales activities.
  • Ensure proper product rotation and remove outdated or non-saleable items to maintain quality and maximize sales.
  • Exercise independent judgment and decision-making regarding inventory needs, especially during promotional periods.

What You Bring:
Experience:
  • Previous route sales experience and knowledge of the snack foods industry preferred.
  • Experience with Enterprise Resource Systems such as D365 highly preferred.

Skills:
  • Valid driver's license required.
  • Must be 21 years of age or older and able to obtain a DOT medical card.
  • Strong communication skills, both verbal and written.
  • Ability to operate a route sales delivery step van or box truck safely and competently.
  • Physical ability to walk, sit, talk, bend, stand, twist, push, and pull frequently and for extended periods.
  • Ability to lift, carry, push, pull, load, and transport products using a hand truck.
  • Ability to work in indoor and outdoor environments with exposure to various temperatures.

Work Environment:
  • Fast-paced environment that requires organizational skills and ability to manage multiple projects simultaneously.
  • Flexibility to perform at levels to meet peak demands in periods of high volume and activity.

External Recruitment Process:
  • Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
  • Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
  • Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Why Utz?
We're proud to offer a supportive, inclusive environment where associates can grow their careers and live their healthiest lives. Our benefits include:
  • Comprehensive medical, dental, and vision plans
  • Employer-match 401(k) and profit-sharing, bonus/commission plan
  • Employee stock purchase plan

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  • Due to nature of work, must be at least 19 years of age.
  • Previous sales experience preferred.
  • Requires a valid driver's license.
  • Must be able to operate a route sales delivery step van in a safe and competent manner.
  • Requires the passing of the Utz On-line Defensive Driving Program.
  • Requires the ability to lift, carry and transport products into accounts through the use of a hand truck in order to fulfill RSP's own sales.

Apply