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Chat Home Base Jobs in Virginia (NOW HIRING)

Loan Sales Specialist

Alexandria, VA · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Target base salary range is $18.00-$22.00, which is based on various factors including skills and ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

Loan Sales Specialist

Elkton, VA · On-site

$15 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Target base salary range is $15.00-$19.00, which is based on various factors including skills and ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

Loan Sales Specialist

Herndon, VA · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Target base salary range is $18.00-$22.00, which is based on various factors including skills and ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

Republican Fundraising Representative

Virginia Beach, VA · On-site

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... back-office, chat, or administrative support in a contact center environment * Work at home ... Utilize knowledge base and training to accurately answer customer questions * Comply with ...

Showing results 41-56

Chat Home Base information

What is a Chat Home Base?

A Chat Home Base job typically involves handling customer inquiries, providing support, or assisting with sales via online chat from a remote location. Employees in this role communicate with customers through text-based chat systems rather than phone calls. This position often requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer flexible schedules for this role, making it a popular choice for remote work opportunities.

What are the typical daily responsibilities of a Chat Home Base representative?

In a Chat Home Base role, your primary responsibility is to provide real-time support to customers via online chat platforms, addressing inquiries, resolving problems, and guiding users through processes or troubleshooting steps. You’ll often manage multiple customer conversations at once, frequently document interactions in a CRM, and escalate more complex issues to supervisors or technical teams as needed. Collaboration with teammates happens through virtual meetings or internal messaging tools to ensure consistency of service and knowledge sharing. This position requires strong time management skills, focus, and the ability to adapt quickly as customer needs evolve throughout the day.

What are the key skills and qualifications needed to thrive in the Chat Home Base position, and why are they important?

To thrive as a Chat Home Base representative, you need strong written communication skills, proficiency in Customer Relationship Management (CRM) platforms, and a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is typically required, along with basic computer literacy. Being empathetic, patient, and detail-oriented will help you efficiently address customer concerns and provide a positive experience. These skills are crucial for delivering timely, accurate support in a remote, text-based environment where customer satisfaction is the main priority.

What are the most commonly searched types of Chat Home Base jobs in Virginia?

The most popular types of Chat Home Base jobs in Virginia are:

What job categories do people searching Chat Home Base jobs in Virginia look for?

The top searched job categories for Chat Home Base jobs in Virginia are:

Infographic showing various Chat Home Base job openings in Virginia as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 82% In-person, and 18% Remote job distribution.

Loan Sales Specialist

OneMain Financial

Alexandria, VA • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


OneMain Financial rating

7.4

Company rating: 7.4 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

117th of 150 rated financial services


Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
In the Role
  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
  • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
  • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
  • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
  • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
  • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
  • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:
  • High School Diploma or GED

Preferred:
  • Sales, Collections or Customer Service experience
  • Bilingual - Spanish

Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)
  • 11 Paid holidays (4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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