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Chat Home Base Jobs in Virginia (NOW HIRING)

OneMain Financial

Loan Sales Specialist

Chesterfield, VA · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... In addition to base salary, this role is eligible for a competitive additional compensation program ...

OneMain Financial

Loan Sales Specialist

Colonial Heights, VA · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... In addition to base salary, this role is eligible for a competitive additional compensation program ...

OneMain Financial

Loan Sales Specialist

Covington, VA · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Target base salary range is $17.00-$19.00, which is based on various factors including skills and ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

OneMain Financial

Loan Sales Specialist

Williamsburg, VA · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... In addition to base salary, this role is eligible for a competitive additional compensation program ...

OneMain Financial

Loan Sales Specialist

Orange, VA · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Target base salary range is $17.00-$20.00, which is based on various factors including skills and ... home and auto repairs, medical procedures and extending household budgets. We meet customers where ...

OneMain Financial

Loan Sales Specialist

Leesburg, VA · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Target base salary range is $18.00-$22.00, which is based on various factors including skills and ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

OneMain Financial

Loan Sales Specialist

Danville, VA · On-site

$15 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Target base salary range is $15.00-$19.00, which is based on various factors including skills and ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

OneMain Financial

Loan Sales Specialist

Woodbridge, VA · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Target base salary range is $18.00-$22.00, which is based on various factors including skills and ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

OneMain Financial

Loan Sales Specialist

Farmville, VA · On-site

$15 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Target base salary range is $15.00-$19.00, which is based on various factors including skills and ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

OneMain Financial

Loan Sales Specialist

Roanoke, VA · On-site

$15 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Target base salary range is $15.00-$19.00, which is based on various factors including skills and ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

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Showing results 21-40

All JobsChat Home Base JobsChat Home Base Jobs in Virginia

Chat Home Base information

What is a Chat Home Base?

A Chat Home Base job typically involves handling customer inquiries, providing support, or assisting with sales via online chat from a remote location. Employees in this role communicate with customers through text-based chat systems rather than phone calls. This position often requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer flexible schedules for this role, making it a popular choice for remote work opportunities.

What are the typical daily responsibilities of a Chat Home Base representative?

In a Chat Home Base role, your primary responsibility is to provide real-time support to customers via online chat platforms, addressing inquiries, resolving problems, and guiding users through processes or troubleshooting steps. You’ll often manage multiple customer conversations at once, frequently document interactions in a CRM, and escalate more complex issues to supervisors or technical teams as needed. Collaboration with teammates happens through virtual meetings or internal messaging tools to ensure consistency of service and knowledge sharing. This position requires strong time management skills, focus, and the ability to adapt quickly as customer needs evolve throughout the day.

What are the key skills and qualifications needed to thrive in the Chat Home Base position, and why are they important?

To thrive as a Chat Home Base representative, you need strong written communication skills, proficiency in Customer Relationship Management (CRM) platforms, and a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is typically required, along with basic computer literacy. Being empathetic, patient, and detail-oriented will help you efficiently address customer concerns and provide a positive experience. These skills are crucial for delivering timely, accurate support in a remote, text-based environment where customer satisfaction is the main priority.

What are the most commonly searched types of Chat Home Base jobs in Virginia?

The most popular types of Chat Home Base jobs in Virginia are:

What job categories do people searching Chat Home Base jobs in Virginia look for?

The top searched job categories for Chat Home Base jobs in Virginia are:

Chat Home Base jobs near you
Infographic showing various Chat Home Base job openings in Virginia as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 82% In-person, and 18% Remote job distribution.

Call Center Remote Customer Service Representative

VIMO INC.

Richmond, VA • On-site, Remote

$17 - $18.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
• $17.00/hr. plus performance incentives
• $19.00/hr. Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with Mobile Internet Service Providers and/or Satellite.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer
  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)
  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply