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Chat Home Base Jobs in Florida (NOW HIRING)

Ashley Global Retail, LLC

Customer Care Agent

Brandon, FL · On-site

$13.50 - $18/hr

... homes worldwide. With our customer base continuously growing, we are expanding our reach by opening ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Brandon, FL · On-site

$13.50 - $18.25/hr

... homes worldwide. With our customer base continuously growing, we are expanding our reach by opening ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Sims-Lohman, Inc.

Cabinet Install Tech

Panama City, FL

$21 - $27/hr

Over 30 years ago, we began as a distributor of kitchen and bath cabinetry to production home ... Our client base is focused on the professional builder, ranging in scale from large production ...

Sims-Lohman, Inc.

Cabinet Install Tech

Panama City, FL · On-site

$21/hr

Over 30 years ago, we began as a distributor of kitchen and bath cabinetry to production home ... Our client base is focused on the professional builder, ranging in scale from large production ...

4 Over llc

Customer Success Rep I - FL plant

Miami, FL · On-site

$18 - $19/hr

Whether it's by phone or virtual chat, you'll bring your communication skills, patience, and ... Educate and assist customer base on company website, products, and services * Resolve customer ...

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Chat Home Base information

What is a Chat Home Base job?

A Chat Home Base job typically involves handling customer inquiries, providing support, or assisting with sales via online chat from a remote location. Employees in this role communicate with customers through text-based chat systems rather than phone calls. This position often requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer flexible schedules for this role, making it a popular choice for remote work opportunities.

How does ChatHomeBase work?

ChatHomeBase is a role that involves managing and supporting chat-based customer interactions, often requiring strong communication skills and familiarity with chat platforms. The job typically includes monitoring conversations, providing assistance, and ensuring customer satisfaction, often working in a remote or flexible environment. Knowledge of relevant tools and good problem-solving abilities are important for success in this role.

What are the typical daily responsibilities of a Chat Home Base representative?

In a Chat Home Base role, your primary responsibility is to provide real-time support to customers via online chat platforms, addressing inquiries, resolving problems, and guiding users through processes or troubleshooting steps. You’ll often manage multiple customer conversations at once, frequently document interactions in a CRM, and escalate more complex issues to supervisors or technical teams as needed. Collaboration with teammates happens through virtual meetings or internal messaging tools to ensure consistency of service and knowledge sharing. This position requires strong time management skills, focus, and the ability to adapt quickly as customer needs evolve throughout the day.

What are the key skills and qualifications needed to thrive in the Chat Home Base position, and why are they important?

To thrive as a Chat Home Base representative, you need strong written communication skills, proficiency in Customer Relationship Management (CRM) platforms, and a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is typically required, along with basic computer literacy. Being empathetic, patient, and detail-oriented will help you efficiently address customer concerns and provide a positive experience. These skills are crucial for delivering timely, accurate support in a remote, text-based environment where customer satisfaction is the main priority.

Is paid chatting a legitimate job?

Paid chatting jobs, such as those involving customer service or social interaction roles, are legitimate employment options when offered by reputable companies. These jobs typically require communication skills, sometimes involve using specific platforms or tools, and may have set schedules; however, job seekers should verify the legitimacy of the employer to avoid scams.

How do I become a text chat agent?

To become a chat home base or text chat agent, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require prior customer service experience or familiarity with chat platforms, and some may ask for a high school diploma or equivalent. Training is often provided, and flexible schedules are common in this role.

How to make 2000 a week working from home?

To make $2000 a week working from home, individuals often need to secure high-paying remote roles such as freelance consulting, specialized customer support, or sales positions that offer commission. Building relevant skills, gaining certifications, and establishing a strong client base or network can help increase earning potential in remote work environments.
What are the most commonly searched types of Chat Home Base jobs in Florida? The most popular types of Chat Home Base jobs in Florida are:
What are popular job titles related to Chat Home Base jobs in Florida? For Chat Home Base jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Chat Home Base jobs in Florida look for? The top searched job categories for Chat Home Base jobs in Florida are:
Chat Home Base jobs near you
Infographic showing various Chat Home Base job openings in Florida as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 93% In-person, and 7% Remote job distribution.

Chat/Phone Support Specialist - Remote

Inktel

Orlando, FL • On-site, Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 8 days ago

Inktel rating

5.3

Company rating: 5.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

47th of 71 rated call and contact centers

Job description


POSITION RESPONSIBILITIES:
  • Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
  • Demonstrate high standards for quality service
  • Work in tandem with the quality and training team to self-manage performance expectations
  • Maintain an open communication line with Team Lead/Quality Advocate/ the Trainer and the manager for support and personal development
  • Maintain business acumen, courtesy and professionalism when dealing with all client contacts
  • Utilize existing email communication templates for client interactions housed in the Call Center Knowledge Base
  • Maintains proprietary call center database (CSC) by entering information accurately and fully documenting all client interactions appropriately
  • Be punctual to work and adhere to all schedules and deadlines both scheduled and special projects
  • Strict adherence to key performance indicators (KPI) as set by management.
  • Strive to exceed key performance indicators (KPI) and quality goals as outlined by management

QUALIFICATIONS:
  • High school diploma or equivalent.
  • 1-2 years Call Center Experience preferably in a live chat environment
  • Retail sales experience, preferably in an ecommerce environment
  • Excellent Data Entry skills/- 45-55 wpm minimum
  • Must be computer literate and internet savvy
  • Experience in windows-based applications, specifically client relationship management tools preferred (e.g. Salesforce)
  • Experienced in handling multiple chats at any given time
  • Exceptional written communication skills; and high-quality standard in grammar, punctuation and written business acumen
  • Professional, upbeat and engaging written communication
  • Excellent oral communication skills: clear diction, tone and use of proper grammar
  • Ability to deliver quality customer service in a high-volume environment
  • Ability to develop relationships with clients, even in difficult situations
  • Ability to advise and counsel customers in a quick and efficient manner
  • Ability to multitask by reading, typing, and navigating through applications while speaking with customers
  • Empathetic and active listening
  • Positive outlook and enthusiastic attitude
  • Conscientious team player
  • Must be flexible and be ready to work in a dynamic shift environment- weekends and evening shifts may be required
  • Dependable, a history of good attendance and punctuality is essential

Proven track record of ALL of the following STRIVE values:
  • [S]ervice
  • [T]enacity
  • [R]esponsibility
  • [I]ntegrity
  • [V]ersatility
  • [E]ntrepreneurship

Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan.
WORK FROM HOME TECHNOLOGY REQUIREMENTS:
Minimum PC Requirements
CPU Speed
  • Dual Core 1.2 GHz or better
  • Intel Core i3 or AMD Ryzen 3 or better

Hard Drive
  • 40 GB or more of available space
  • 100 GB or more of total space

Memory
  • 8 GB or RAM or better is preferable

Operating System
  • Windows 10 Professional (No Macs or Chromebooks)
  • Information on how to upgrade to Windows 10 Professional can be found here: https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro
  • Two (2) available USB 2.0 or greater ports

Minimum Monitor and Accessory Requirements
Monitor*
  • 1280 x 1024 (SXGA) screen resolution
  • 1920 x 1080 (Full HD or 1080p)

USB Headset with Microphone
  • JPL TT3 Evo Binaural Headset (Headband + Boom) with Tough Case and JPL BL-053+P JPL USB 2.0 universal bottom lead with volume and mute function

Camera
  • Integrated or USB Camera

*Dual monitors may be required on some client programs
Minimum Software Requirements
Google Chrome**
  • Latest version of Google Chrome for Windows

**Certain client programs may require specific versions of Microsoft Internet Explorer
Minimum Internet Connectivity Requirements
Standard Connection / Speed
  • Hard-wired connection (no wireless)
  • Minimum 45 Mpbs download / Minimum 10 Mpbs upload
  • Internet connection must not be shared with more than 3 devices in the same location

Maximum Latency Threshold
  • 120 milliseconds (ms)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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