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Chat Home Base Jobs in Florida (NOW HIRING)

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Chat Home Base information

What is a Chat Home Base?

A Chat Home Base job typically involves handling customer inquiries, providing support, or assisting with sales via online chat from a remote location. Employees in this role communicate with customers through text-based chat systems rather than phone calls. This position often requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer flexible schedules for this role, making it a popular choice for remote work opportunities.

What are the typical daily responsibilities of a Chat Home Base representative?

In a Chat Home Base role, your primary responsibility is to provide real-time support to customers via online chat platforms, addressing inquiries, resolving problems, and guiding users through processes or troubleshooting steps. You’ll often manage multiple customer conversations at once, frequently document interactions in a CRM, and escalate more complex issues to supervisors or technical teams as needed. Collaboration with teammates happens through virtual meetings or internal messaging tools to ensure consistency of service and knowledge sharing. This position requires strong time management skills, focus, and the ability to adapt quickly as customer needs evolve throughout the day.

What are the key skills and qualifications needed to thrive in the Chat Home Base position, and why are they important?

To thrive as a Chat Home Base representative, you need strong written communication skills, proficiency in Customer Relationship Management (CRM) platforms, and a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is typically required, along with basic computer literacy. Being empathetic, patient, and detail-oriented will help you efficiently address customer concerns and provide a positive experience. These skills are crucial for delivering timely, accurate support in a remote, text-based environment where customer satisfaction is the main priority.

What job categories do people searching Chat Home Base jobs in Florida look for?

The top searched job categories for Chat Home Base jobs in Florida are:

Infographic showing various Chat Home Base job openings in Florida as of August 2026, with employment types broken down into 43% Full Time, and 57% Part Time. Highlights an 100% In-person job distribution.

Licensed Medicare Health Insurance Agent

Worxweb Solutions

Fort Lauderdale, FL • Remote

$720/wk

Full-time

Re-posted 5 days ago


Job description

<p><strong>Grow Your Career with a Remote Medicare Sales Opportunity</strong></p><p><br></p><p>Worxweb Solutions is proud to connect top-tier professionals with industry-leading organizations. This opportunity offers exceptional potential for professional growth in the expanding Medicare insurance market. As part of our commitment to quality placements, we are partnering with a respected client in the healthcare sector seeking licensed, driven individuals for remote sales opportunities.</p><p><br></p><p><strong>Position:</strong> Medicare Sales Agent</p><p><strong>Location: </strong>Remote</p><p><br></p><p><br></p><p><strong>About Our Client</strong></p><p><br></p><p>Our client is a leader in the healthcare insurance industry, specializing in Medicare plan solutions for seniors across the United States. With a focus on compliance, education, and personalized service, they help clients confidently navigate their healthcare choices. This role supports their mission by engaging Medicare-eligible individuals and guiding them through the enrollment process with integrity and professionalism.</p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Conduct inbound and outbound sales calls with Medicare-eligible individuals.</li><li>Clearly and compliantly explain Medicare Advantage, Supplement, and Prescription Drug Plan options.</li><li>Follow all CMS and company compliance standards.</li><li>Stay current on product updates, AHIP certification, and carrier-specific requirements.</li><li>Meet sales and conversion targets while upholding service quality and compliance.</li><li>Communicate professionally via phone, email, and chat.</li><li>Manage a distraction-free home workspace and equipment.</li><li>Participate in regular coaching, QA, and training sessions.</li></ul><p><br></p><p><strong>Requirements</strong></p><p><br></p><ul><li>Releases in hand for United Healthcare and Aetna required prior to start.</li><li>Must provide your own equipment including computer and headset.</li><li>Reliable internet connection of 100 Mbps or better and a quiet dedicated home workspace required.</li><li>Experience with the EnrollHere dialer is a major plus and strongly preferred.</li><li>Recent Medicare Advantage, SEP knowledge and Special needs plans enrollments are required.</li><li>Active AHIP</li></ul><p><strong>Compensation</strong></p><p><br></p><p>Two compensation plans are available. Agents choose the plan that works best for them.</p><p><br></p><p><strong>COMMISSION PLAN:</strong></p><p>$100 per enrolled Medicare policy.</p><p>Ancillary product commissions available on top of base Medicare commission, including Hospital Indemnity (HIP), Cancer/Heart/Stroke (CHAS), and other ancillary products.</p><p>Best for experienced agents who want maximum earning potential.</p><p>No Chargebacks</p><p><br></p><p><strong>BASE PLUS COMMISSION PLAN:</strong></p><p>No chargebacks, $720/week base, plus:</p><ul><li>10+ weekly enrollments: $20 commission per policy</li><li>15 weekly enrollments: $300 bonus</li><li>20 weekly enrollments: $600 bonus</li><li>25 weekly enrollments: $900 bonus</li><li>Under 10 weekly enrollments (1-9): flat $90 per policy</li></ul><p><br></p><p>Both plans include ancillary commission opportunities. Specific ancillary rates will be discussed during the interview process.</p><p><br></p><p><br></p><p><strong>Join a Team That Values You</strong></p><p><br></p><p>This is a high-impact opportunity to join a fast-paced, supportive team where you can make a real difference in clients&#39; lives. Our client values diversity and inclusion and is committed to creating a respectful, equitable environment where every individual is empowered to succeed.</p><p><br></p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>Ready to take the next step in your Medicare sales career? Submit your resume today. Qualified candidates will be contacted for an SMS-based pre-screen. Be prepared to confirm your licensure, state coverage, AHIP status, release status for United Healthcare and Aetna, and EnrollHere dialer experience during the screening process.</p>