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Chat Center Jobs (NOW HIRING)

Artech

Chat Support Agent

Smyrna, TN

Location - Field Quality Center (FQC) Smyrna, TN Hrs 7am - 4pm - Onsite **please use attached screen form** The Chat Support Agent provides live chat assistance to dealers, offering general support ...

Paylocity

Chat Service Representative

Meridian, ID · On-site

$14.50 - $18.75/hr

The Chat role works cross collaboratively with all Paylocity clients. Primary Responsibilites • ... center environment • Proficient in Excel • Physical requirements • Ability to sit for ...

C2 Tactical

Call Center Agent

Arizona City, AZ

$15 - $20/hr

Call Center Agent Answer incoming calls for multiple businesses in a small call center environment ... Online Chat and Email Responses (10%) Answer simple questions that come in via chat or email and ...

C2 Tactical

Call Center Agent

Mesa, AZ · On-site

$14.50 - $19/hr

Online Chat and Email Responses (10%) Answer simple questions that come in via chat or email and ... Previous call center experience preferred * Firearms knowledge a plus * Sitting at a desk for long ...

Immersion Consulting

Contact Center Agent

Annapolis, MD · On-site

$16 - $21.75/hr

Contact Center Agent At Immersion Consulting, we're driven by a simple mission: deliver meaningful ... Supports inquiries via phone, IVR-assisted calls, email, chat, and other communication channels.

ECS

Cybersecurity CORA/CHAT Technician - Senior

Fairfax, VA · On-site

$99K - $128K/yr

The Cybersecurity CORA/CHAT Technician - Senior performs vulnerability scans, configuration ... Cyber Center and DISA DCDC to help sustain an effective enterprise cyber defense posture. * Help ...

Paylocity

Chat Service Representative

Meridian, ID · On-site

$15 - $20.50/hr

The Chat role works cross collaboratively with all Paylocity clients. Primary Responsibilites • ... center environment • Proficient in Excel • Physical requirements • Ability to sit for ...

Immersion Consulting, LLC

Contact Center Agent

Annapolis, MD · On-site

$16 - $21.75/hr

The Contact Center Agent role is key to ensuring exceptional service for millions of customers, and ... Supports inquiries via phone, IVR-assisted calls, email, chat, and other communication channels.

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Chat Center information

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$29.5K

$63.8K

$109.5K

How much do chat center jobs pay per year?

As of Jun 19, 2026, the average yearly pay for chat center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In a chat center or customer support environment, high-paying roles such as team leads or specialized agents can earn around $10,000 monthly, especially with experience and performance bonuses. Typically, these roles require strong communication skills, industry knowledge, and sometimes certifications, but they often do not require a college degree.

What are the key skills and qualifications needed to thrive in the Chat Center position, and why are they important?

To thrive in a Chat Center role, you need strong written communication skills, problem-solving abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms and chat support software such as Zendesk or LiveChat is commonly required. Excellent multitasking, patience, and empathy are standout soft skills that enable effective engagement with multiple customers simultaneously. These qualities ensure efficient, positive customer interactions, leading to higher satisfaction and loyalty.

Is paid chatting a legitimate job?

Paid chatting jobs, such as those in chat centers, are legitimate if offered by reputable companies and comply with legal standards. These roles typically involve providing customer support or companionship through online messaging and may require specific skills or certifications. However, job seekers should be cautious of scams and verify the legitimacy of the employer before accepting offers.

How do I become a text chat agent?

To become a chat center text chat agent, candidates typically need strong written communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or customer service protocols. Prior experience in customer support or online communication can be beneficial.

What does a typical day look like for someone working in a Chat Center position?

A typical day in a Chat Center role involves handling multiple live chat conversations, addressing customer inquiries, resolving issues, and documenting interactions using specialized software. You may also collaborate with other team members or departments to find solutions to more complex problems. Time management is essential, as maintaining a high response rate and quality of service is often a key performance metric. You can expect a fast-paced environment that requires adaptability, with opportunities to enhance your communication and technical skills over time.

What is a Chat Center job?

A Chat Center job involves providing customer support, answering inquiries, and assisting users through online chat platforms. Agents handle multiple chats simultaneously, offering real-time responses and solutions. This role requires strong typing skills, problem-solving abilities, and excellent written communication. Chat Center representatives often work in industries like e-commerce, tech support, and customer service. The goal is to provide accurate and efficient assistance while ensuring customer satisfaction.

How can I make 2000 a week working from home?

A Chat Center representative can potentially earn $2,000 weekly by working full-time, handling high call volumes, and gaining experience in customer service or technical support. Achieving this income may require advanced skills, certifications, or working for companies that offer commission or performance-based incentives. Consistent scheduling and strong communication skills are also important for maximizing earnings in remote chat support roles.
More about Chat Center jobs
What cities are hiring for Chat Center jobs? Cities with the most Chat Center job openings:
What are the most commonly searched types of Chat Center jobs? The most popular types of Chat Center jobs are:
What states have the most Chat Center jobs? States with the most job openings for Chat Center jobs include:
What job categories do people searching Chat Center jobs look for? The top searched job categories for Chat Center jobs are:
Chat Center jobs near you
Infographic showing various Chat Center job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 94% Full Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.
Chat Support Agent

Chat Support Agent

Artech

Smyrna, TN

Other

Posted 15 days ago

Job description

Chat Support Agent
Short Description:
Location - Field Quality Center (FQC) Smyrna, TN
Hrs 7am - 4pm - Onsite
**please use attached screen form**
The Chat Support Agent provides live chat assistance to dealers, offering general support and playing a key role in the LenZ program. The role also includes completing departmental support tasks as assigned.
Job Functions

  • Provides help desk assistance and direction on Chat to dealership service, parts and warranty departments fielding general inquiries regarding vehicle maintenance, service or repair.
  • Provides support consistent with brand values, profitability and cost reduction goals.
  • Documents all cases with required information; searches database for similar and related matches; updates existing cases and closes out completed cases.
  • Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind.
  • Provides feedback from dealership technicians regarding countermeasure procedures to various North America departments.
  • Teams with people from other organizations, independent of borders (functions and affiliates) to complete reporting requirements.
  • Navigating Service Manuals, researching TECH LINE Cases, reviewing internal resources, searching ASIST, and utilizing other resources
  • Provide support for LenZ- Learning the LenZ platform, onboarding new dealers, managing enrollment and account setup, guiding users through features, resolving issues, and promoting effective use of the technology.
  • Create PowerPoint and Excel documents for upper management
  • Complete support tasks as requested to assist team members
  • Create and monitor Salesforce Reports and Dashboards
  • Make outcalls to dealers to provide technical assistance not related to vehicle diagnostics
  • Initiate Tech Link sessions to remotely assist dealers with PC and other technical issues
  • Prepare meeting materials, scheduling, and other associated items related to PEEK training course and other special event planning
  • Sourcing information and creating Tech Alerts to create awareness and share knowledge with Technicians.
  • As necessary, performs other related duties of which the above are representative.

Minimum Qualifications
  • Job Knowledge and Skill: Good interpersonal and communications skills.
  • Typing skills: 40 WPM. Ability to prioritize and complete multiple varied time-sensitive tasks.
  • 2 plus years previous automotive service or parts experience, and IT experience preferred.
  • Ability to use resource material and applications for department and dealer support.
  • 2 plus years previous work in a professional environment
Education:
  • High school diploma required. degree preferred.
  • Consider equivalent related college or technical courses, seminars and in-house classroom training.
  • Basic knowledge of Client Office products such as Outlook, Word, Excel and PowerPoint.
  • Ability and willingness to learn new software applications such as CONSULT, Webex, ASIST, Electronic Parts Catalog and NNAnet.
  • Previous Salesforce.com experience preferred.
Skills: Skill Required / Desired mount of Experience Expertise Rating Move High school diploma required. degree preferred Required Two or more years in a professional environment. Required Typing skills: 40 WPM. Required Previous Salesforce.com experience preferred. Required
Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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