ZipRecruiter

Log In

1

Chat Center Jobs (NOW HIRING)

Scout Exchange

Call Center - Chat Specialist

Chandler, AZ · On-site

$17 - $21.50/hr

Title - Call Center - Chat Specialist Location - Chandler, AZ Job Type - Permanent Required: * Displays passion, commitment and drive to deliver an experience that improves our clients' financial ...

Windstar Cruises

Chat Lead

Miami, FL · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Windstar Cruises

Chat Lead

Houston, TX · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Windstar Cruises

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Internal Career Site

Chat Lead

Houston, TX · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Internal Career Site

Chat Lead

Dallas, TX · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

Internal Career Site

Chat Lead

Miami, FL · On-site +1

This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the broader team's transition ...

California University Prep School

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

* Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. * Assist customers in navigating our products or services ...

DesignNRank

Chat Agent

Colorado Springs, CO · Remote

$15.75 - $21.25/hr

Previous experience in customer service, chat support, call center, technical support, or a related role is preferred. * Excellent written and verbal communication skills. * Strong typing, grammar ...

TEKsystems

Call Center / Chat Agent (REMOTE)

Madison, WI · Remote

$19 - $19.50/hr

Support customers via phone, chat, and email * Answer questions related to: * Electric vehicle features and technology * Charging solutions and home charging options * Vehicle reservations and ...

KM2 Solutions

Agent, Chat

Manchester, MD

$14.25 - $19/hr

Other responsibilities or duties as assigned by direct supervisor Education / Experience / Credentials High School minimum Call center - chat experience (preferred, not required) Competencies/Skills ...

TEKsystems

Call Center / Chat Agent (REMOTE)

Columbus, OH · Remote

$19 - $19.50/hr

Support customers via phone, chat, and email * Answer questions related to: * Electric vehicle features and technology * Charging solutions and home charging options * Vehicle reservations and ...

Ethypharm

Chat Support Supervisor

Reidsville, NC · Remote

Previous experience in customer service, chat support, call center operations, or a related field. * Previous supervisory or team-lead experience is strongly preferred. * Excellent written and verbal ...

Ethypharm

Live Chat Agent

Atlanta, GA · Remote

$15.75 - $21.25/hr

Previous customer service, chat support, call center, or administrative experience is preferred but may not be required. Preferred Skills * Experience with live chat, CRM, help-desk, or ticketing ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsChat Center Jobs

Chat Center information

See salary details

$29.5K

$63.8K

$109.5K

How much do chat center jobs pay per year?

As of Aug 27, 2026, the average yearly pay for chat center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a chat center?

A Chat Center job involves providing customer support, answering inquiries, and assisting users through online chat platforms. Agents handle multiple chats simultaneously, offering real-time responses and solutions. This role requires strong typing skills, problem-solving abilities, and excellent written communication. Chat Center representatives often work in industries like e-commerce, tech support, and customer service. The goal is to provide accurate and efficient assistance while ensuring customer satisfaction.

What does a chat center do?

A typical day in a Chat Center role involves handling multiple live chat conversations, addressing customer inquiries, resolving issues, and documenting interactions using specialized software. You may also collaborate with other team members or departments to find solutions to more complex problems. Time management is essential, as maintaining a high response rate and quality of service is often a key performance metric. You can expect a fast-paced environment that requires adaptability, with opportunities to enhance your communication and technical skills over time.

What are the key skills and qualifications needed to thrive in a chat center?

To thrive in a Chat Center role, you need strong written communication skills, problem-solving abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms and chat support software such as Zendesk or LiveChat is commonly required. Excellent multitasking, patience, and empathy are standout soft skills that enable effective engagement with multiple customers simultaneously. These qualities ensure efficient, positive customer interactions, leading to higher satisfaction and loyalty.

How do I become a chat center agent?

To become a chat center agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require training or certification in specific tools or procedures.
More about Chat Center jobs

What cities are hiring for Chat Center jobs?

Cities with the most Chat Center job openings:

What are the most commonly searched types of Chat Center jobs?

The most popular types of Chat Center jobs are:

What states have the most Chat Center jobs?

States with the most job openings for Chat Center jobs include:

What job categories do people searching Chat Center jobs look for?

The top searched job categories for Chat Center jobs are:

Chat Center jobs near you
Infographic showing various Chat Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Call Center - Chat Specialist

Chandler, AZ • On-site

Scout Exchange
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Scout Exchangeexternal

$17 - $21.50/hr

Other

Re-posted 29 days ago

Job description

Title - Call Center - Chat Specialist
Location - Chandler, AZ
Job Type - Permanent
Required:

  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays
  • Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections
  • Is comfortable receiving ongoing performance feedback and coaching
  • Enjoys ongoing change and learning new technology/processes
  • One year of sales experience with cross-selling, upselling or referring products
  • Has an intermediate level of proficiency with computers
  • Is self-motivated with excellent organizational skills • Has strong decision-making and problem-solving skills
Preffered:
  • Experience in the banking/financial industry
  • Experience working in a call center
  • Experience with chat
  • Experience with multi-solution customer offerings and bundling services
  • Experience working as a Personal Banker managing high client volume
Job Description:
  • Listens and probes to provide one-on-one advice that helps connect clients with solutions to achieve their financial goals. Serves as a subject matter expert engaging via chat with clients that are navigating our digital banking pages, by responding to questions about our products & applications to ultimately make it easy for clients get what they need digitally.
  • Involves referring customers to the appropriate line of business for products or services not supported. Uses a combination of pre-approved messaging and free form responses to create a personalized experience for each of our clients.
  • May interact with more than one client at a time. Accountable for a great client experiences and successful resolution of all requests.

Apply