A Channel Success Manager acts as a go-to resource for our sellers and top consultants, ensuring that everyone is aligned and working together to achieve shared goals. How you'll make an impact
A Channel Success Manager acts as a go-to resource for our sellers and top consultants, ensuring that everyone is aligned and working together to achieve shared goals. How you'll make an impact
Customer Success Manager, Channel
Austin, TX · On-site
$150K - $151K/yr
Customer Success Manager, Channel The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You'll ...
Customer Success Manager, Channel
Austin, TX · On-site
$150K - $151K/yr
Customer Success Manager, Channel The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You'll ...
Channel Partner Success Manager
Irving, TX · On-site
$140K - $141K/yr
What You'll Do We are looking for a Channel Partner Success Manager to join our Partner Success Team in our Dallas office. The ideal candidate will have a passion for building strong relationships ...
Channel Partner Success Manager
Irving, TX · On-site
$140K - $141K/yr
What You'll Do We are looking for a Channel Partner Success Manager to join our Partner Success Team in our Dallas office. The ideal candidate will have a passion for building strong relationships ...
Customer Success Manager, Channel
Austin, TX · Hybrid
$150K - $151K/yr
About the Role The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You'll monitor and grow ...
Customer Success Manager, Channel
Austin, TX · Hybrid
$150K - $151K/yr
About the Role The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You'll monitor and grow ...
Customer Success Manager, Channel
Austin, TX · Hybrid
$150K - $151K/yr
About the Role The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You'll monitor and grow ...
Customer Success Manager, Channel
Austin, TX · Hybrid
$150K - $151K/yr
About the Role The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You'll monitor and grow ...
Customer Success Manager, Channel
Austin, TX · On-site +1
$150K - $151K/yr
Description About the Role The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You'll monitor ...
Customer Success Manager, Channel
Austin, TX · On-site +1
$150K - $151K/yr
Description About the Role The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You'll monitor ...
Customer Success Manager, Channel
Austin, TX · Hybrid
$150K - $151K/yr
About the Role The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You'll monitor and grow ...
Quick apply
Customer Success Manager, Channel
Austin, TX · Hybrid
$150K - $151K/yr
About the Role The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You'll monitor and grow ...
Client Success Manager, Channel
OR · Remote
$151K - $152K/yr
As a Client Success Manager, Channel , you will support and manage a portfolio of channel-driven accounts, acting as a key partner to both clients and internal stakeholders. This role is specifically ...
Client Success Manager, Channel
OR · Remote
$151K - $152K/yr
As a Client Success Manager, Channel , you will support and manage a portfolio of channel-driven accounts, acting as a key partner to both clients and internal stakeholders. This role is specifically ...
Client Success Manager, Channel
Nashville, TN · Remote
$146K - $147K/yr
As a Client Success Manager, Channel , you will support and manage a portfolio of channel-driven accounts, acting as a key partner to both clients and internal stakeholders. This role is specifically ...
Quick apply
Client Success Manager, Channel
Nashville, TN · Remote
$146K - $147K/yr
As a Client Success Manager, Channel , you will support and manage a portfolio of channel-driven accounts, acting as a key partner to both clients and internal stakeholders. This role is specifically ...
Client Success Manager, Channel
$155K - $156K/yr
As a Client Success Manager, Channel , you will support and manage a portfolio of channel-driven accounts, acting as a key partner to both clients and internal stakeholders. This role is specifically ...
Client Success Manager, Channel
$155K - $156K/yr
As a Client Success Manager, Channel , you will support and manage a portfolio of channel-driven accounts, acting as a key partner to both clients and internal stakeholders. This role is specifically ...
Americas Offline Channel Sales Director / Senior Manager
Los Angeles, CA · On-site
$150K - $200K/yr
... to ensure channel success. - Analyze market trends, competitor activities, and consumer insights to inform strategy. - Mentor and manage regional sales teams or representatives as needed.
Americas Offline Channel Sales Director / Senior Manager
Los Angeles, CA · On-site
$150K - $200K/yr
... to ensure channel success. - Analyze market trends, competitor activities, and consumer insights to inform strategy. - Mentor and manage regional sales teams or representatives as needed.
Americas Offline Channel Sales Director / Senior Manager
Los Angeles, CA · Remote
$150K - $200K/yr
... to ensure channel success. - Analyze market trends, competitor activities, and consumer insights to inform strategy. - Mentor and manage regional sales teams or representatives as needed.
Americas Offline Channel Sales Director / Senior Manager
Los Angeles, CA · Remote
$150K - $200K/yr
... to ensure channel success. - Analyze market trends, competitor activities, and consumer insights to inform strategy. - Mentor and manage regional sales teams or representatives as needed.
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Quick apply
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Quick apply
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional ... Working with partners and channel managers to identify new Technology Advisors and customers who ...
Channel Success Manager information
See salary details
$70.5K - $78K
2% of jobs
$78K - $85.6K
3% of jobs
$85.6K - $93.1K
3% of jobs
$93.1K - $100.7K
3% of jobs
$100.7K - $108.2K
3% of jobs
$108.2K - $115.8K
0% of jobs
$115.8K - $123.3K
0% of jobs
$123.3K - $130.9K
0% of jobs
$130.9K - $138.4K
0% of jobs
$138.4K - $146K
0% of jobs
$146.9K is the 25th percentile. Wages below this are outliers.
$146K - $153.5K
85% of jobs
$70.5K
$142.4K
$153.5K
How much do channel success manager jobs pay per year?
As of Jun 24, 2026, the average yearly pay for channel success manager in the United States is $142,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $152,000.00 and $153,000.00 per year, depending on experience, location, and employer.
What job makes $10,000 a month without a degree?
A Channel Success Manager can potentially earn $10,000 or more per month through performance-based bonuses, commissions, or high-level client management, especially in digital marketing or sales environments. Success in this role often depends on strong communication skills, industry experience, and the ability to build strategic partnerships, rather than formal education credentials.
Do CSMS make good money?
Channel Success Managers (CSMs) typically earn competitive salaries that vary based on experience, location, and industry. They often receive additional benefits such as bonuses and performance incentives, making the role financially rewarding for many professionals in customer success or account management fields.
How much does a CSM get paid?
The average salary for a Channel Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many CSMs also receive performance-based bonuses and benefits, and strong communication and relationship management skills are essential for success in this role.
What jobs in the US pay 300,000 a year?
For a Channel Success Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles such as director or VP of channel sales, especially in large corporations or tech companies. These positions often require extensive experience, strategic skills, and a proven track record of driving revenue growth through channel partnerships.
What is a Channel Success Manager?
A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.
How does a Channel Success Manager typically collaborate with partner organizations to achieve shared business goals?
A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.
What is the difference between Channel Success Manager vs Channel Account Manager?
| Aspect | Channel Success Manager | Channel Account Manager |
|---|---|---|
| Primary Focus | Ensuring partner success and satisfaction | Managing and growing partner accounts |
| Responsibilities | Onboarding, training, and support for partners | Sales, renewals, and relationship management |
| Work Environment | Collaborative, partner-focused | Sales-driven, client relationship-oriented |
| Required Skills | Customer success, communication, training | Sales, negotiation, account management |
While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.
What are the key skills and qualifications needed to thrive as a Channel Success Manager, and why are they important?
To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.
More about Channel Success Manager jobs
What cities are hiring for Channel Success Manager jobs? Cities with the most Channel Success Manager job openings:
What states have the most Channel Success Manager jobs? States with the most job openings for Channel Success Manager jobs include:
What job categories do people searching Channel Success Manager jobs look for? The top searched job categories for Channel Success Manager jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
WEX Inc. rating
8.1
Based on 16 frontline employees who took The Breakroom Quiz
8th of 18 rated payment service providers
Job description
About the Team/Role
TheChannel Success Managers (CSM) plays a crucial role in ensuring that brokers and consultants are successful in selling and supporting a company's health benefit products. They act as a bridge between Service and Sales, helping sellers focus on growing their pipeline while simultaneously helping consultants bring value to their clients. A Channel Success Manager acts as a go-to resource for our sellers and top consultants, ensuring that everyone is aligned and working together to achieve shared goals.
How you'll make an impact
Experience you'll bring
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Pay Range: $55,500.00 - $66,600.00
TheChannel Success Managers (CSM) plays a crucial role in ensuring that brokers and consultants are successful in selling and supporting a company's health benefit products. They act as a bridge between Service and Sales, helping sellers focus on growing their pipeline while simultaneously helping consultants bring value to their clients. A Channel Success Manager acts as a go-to resource for our sellers and top consultants, ensuring that everyone is aligned and working together to achieve shared goals.
How you'll make an impact
- Relationship Management:
- Building and maintaining strong relationships with top revenue generating consulting channels.
- Acting as a key point of contact for these consultants.
- Understanding their needs and challenges.
- Consultant Enablement:
- Providing training and resources as needed to help consultants effectively sell and support health benefit products.
- Keeping consultants up-to-date on product changes, industry trends, and compliance requirements.
- Helping consultants to understand and utilize available technology.
- Sales Support:
- Collaborating with sales teams to drive channel sales growth.
- Providing support during the sales process, such as product demonstrations and proposals.
- Monitoring sales performance and identifying opportunities for improvement.
- Customer Support:
- Working with consultants to ensure client satisfaction and retention.
- Addressing client issues and escalations.
- Assisting with high-touch and sensitive issues and acting as a facilitator with appropriate team members on non-urgent matters.
- Cross-Functional Collaboration:
- Working closely with internal teams, such as sales, marketing, product, service, and operations, to ensure mutual success with top consultants.
- Providing feedback from consultants to help improve products and processes.
- Must adhere to security policies; ensure privacy according to HIPAA.
- Maintain positive relationships with the top brokers & consultants regionally/nationwide.
- Educate brokers & consultants on our service model and
- Review broker & consultant client related inquiries, issues or escalations (ex: emails/calls); respond and resolve using all resources available.
- Respond to all escalations made within 24 hours.
- Compliance and Regulatory knowledge of the product offerings; provide information and documentation on IRS/DOL guidelines upon request
- Work with other departments to ensure a positive customer experience.
- Assist with process improvements by working with other departments as needed.
- Assist the Sales team with sales opportunities as needed.
- When/where appropriate, business travel may be necessary in order to maintain or strengthen relationships with top consulting offices. On average, a Channel Success Manager may travel 3-7 times/year.
- Proactively communicate on furthering the health and relationship with regional/national consulting offices.
- Communicate to all appropriate team members regarding service & industry trends.
- Work on special projects as assigned.
Experience you'll bring
- 4 years experience in account management/relationship type roles
- Proven leader with history of success
- Understands the importance of working relationships with our channel as well as internally, and all members of WEX Health & Benefits. Works to protect and foster these relationships.
- Computer proficiency required.
- Must have excellent communication, prioritizing and organizational skills.
- Must be an independent worker.
- Has the ability to differentiate between exceptional and good customer service delivery.
- Experience presenting and leading meetings with multiple attendees.
- Ability to handle high workload volumes during peak service seasons while maintaining turnaround times.
- Strong customer service background with Benefit & COBRA knowledge - 3+ years preferred.
- Experience working with and supporting relationships with key stakeholders in Fortune 1,000 sized companies
- Proven success in resolving issues strategically and creatively for brokers/consultants and their clients
- Preferred Bachelor's degree or higher.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Pay Range: $55,500.00 - $66,600.00
About WEX
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Portland, ME, US
Year founded
1983