ZipRecruiter

Log In

1

Channel Success Manager Jobs in New York (NOW HIRING)

Basis AI

Channel Sales Leader

New York, NY · On-site

$150K - $300K/yr

Hire and develop a channel sales team across channel management, enablement, and channel success as the program scales. * Drive channel revenue: Own channel-sourced and channel-influenced pipeline ...

Basis

Channel Sales Leader

Manhattan, NY · On-site

$150 - $300/hr

Hire and develop a channel sales team across channel management, enablement, and channel success as the program scales. * Drive channel revenue: Own channel-sourced and channel-influenced pipeline ...

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

Our approach will be highly scalable, leveraging an omni-channel strategy with an emphasis on ... The Client Success Management (CSM) organization provides ongoing corporate client stock plan ...

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

Our approach will be highly scalable, leveraging an omni-channel strategy with an emphasis on ... The Client Success Management (CSM) organization provides ongoing corporate client stock plan ...

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

Our approach will be highly scalable, leveraging an omni-channel strategy with an emphasis on ... The Client Success Management (CSM) organization provides ongoing corporate client stock plan ...

ChargeAfter

Customer Success Manager

Manhattan, NY · On-site

$100 - $130/hr

Merchants can rapidly implement ChargeAfter's omni-channel platform online, in-store, and at every ... Customer Success Manager** to lead and nurture our enterprise-level client relationships. This ...

Factory

Customer Success Manager

Manhattan, NY · On-site

$110 - $160/hr

Channel feedback from key users back to Engineering teams to help inform the Product roadmap ... role (Customer Success, Account Management, Solutions Engineering, or Consulting), ideally ...

Bubble Group, Inc

Partner Success Manager

New York, NY · On-site

$143K - $157K/yr

About the team Partner Success sits within Commercial Success and manages Bubble's certified agency ... Experience managing external partners or agencies, ideally with a revshare or channel model

Bubble Group, Inc.

Partner Success Manager

Manhattan, NY · On-site

$143 - $157/hr

About the team Partner Success sits within Commercial Success and manages Bubble's certified agency ... Experience managing external partners or agencies, ideally with a revshare or channel model

Guardz

Customer Success Manager

New York, NY · On-site

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ... Experience with MSPs, MSSPs, channel partners, or technology resellers. * Hands-on use of AI tools ...

Nexxen International

Client Success Manager

Manhattan, NY · On-site

$75 - $95/hr

The Client Success Manager at Nexxen owns two core functions: managed service campaign management ... Execute multi-channel programmatic campaigns across CTV, online video, and display with a focus on ...

New

Dow Jones

Performance Success Manager

New York, NY · On-site

$85K - $105K/yr

Our Client Success Group is a team of post-sales experts who work with Wall Street Journal | Barron ... Experience managing multi-channel digital and social campaigns * Strong analytical skills and ...

Vendelux LLC.

Customer Success Manager

Manhattan, NY · On-site

$90 - $120/hr

... channel. Customers often describe Vendelux as an event marketer's dream. A key part of this is our ... We are looking for the next Customer Success team member who will help our growing roster of ...

Vibe

Senior Customer Success Manager

New York, NY · Remote

About the Role You'll join the Customer Success team as a Senior Customer Success Manager, owning ... Contextualize platform results within a broader multi-channel strategy, including incrementality ...

Vibe, Inc

Senior Customer Success Manager

New York, NY · On-site

About the Role You'll join the Customer Success team as a Senior Customer Success Manager, owning ... Contextualize platform results within a broader multi-channel strategy, including incrementality ...

FINNY

Customer Success Manager

Manhattan, NY · On-site

$80 - $110/hr

... adopting multi-channel outreach. * Run weekly office hours: Provide hands‑on support ... Track and manage customer health: Monitor usage, engagement, campaign quality, and retention ...

Gamma

Customer Success Manager

New York, NY · On-site

Channel customer feedback to Product and Design on features and use cases that unlock enterprise value What you'll bring * 5+ years of B2B SaaS experience in Customer Success, Account Management, or ...

Findigs

Customer Success Manager

Manhattan, NY · On-site

$120 - $150/hr

Capture client feedback and channel it into product feedback loops, acting as a clear voice of the ... Success, Account Management), preferably in B2B SaaS environment or consulting; experience with ...

next page

Showing results 1-20

All JobsChannel Success JobsChannel Success Manager JobsChannel Success Manager Jobs in New York

Channel Success Manager information

What is a channel success manager?

A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a channel success manager?

To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.

How does a channel success manager typically collaborate with partner organizations to achieve shared business goals?

A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.

What is the difference between Channel Success Manager vs Channel Account Manager?

AspectChannel Success ManagerChannel Account Manager
Primary FocusEnsuring partner success and satisfactionManaging and growing partner accounts
ResponsibilitiesOnboarding, training, and support for partnersSales, renewals, and relationship management
Work EnvironmentCollaborative, partner-focusedSales-driven, client relationship-oriented
Required SkillsCustomer success, communication, trainingSales, negotiation, account management

While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.

What cities in New York are hiring for Channel Success Manager jobs?

Cities in New York with the most Channel Success Manager job openings:

Channel Success Manager jobs near you
Infographic showing various Channel Success Manager job openings in New York as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, 2% Temporary, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Channel Sales Leader

Basis AI

New York, NY • On-site

$150K - $300K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

About Basis
Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world.
We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale.
Our investors include: Khosla Ventures (Keith Rabois & Vinod Khosla), Accel (Miles Clements), Google Ventures, Nat Friedman & Daniel Gross, Adam D'Angelo, Jeff Dean, Jack Altman, Noam Brown, Kyle Vogt, Amjad Masad, Clem Delangue and many other operators/technical leaders.
"Basis is on the frontier of building production-grade, long-horizon agents. They've pushed the limits of what we thought our models could do on real-world, economically valuable, complex accounting tasks. They've been a great collaborator in helping us shape what the future of agents looks like." - Prashant Mital, Applied AI Lead, OpenAI
What you'll be doing:
We're looking for a Channel Sales Leader to build and scale Basis's channel sales program from the ground up. You'll develop and manage strategic relationships with enterprise CPA firms who will serve as resellers and implementation partners for our product. This means standing up the full channel sales motion-recruiting firms, building enablement programs for both their sales and implementation teams, and creating the infrastructure to make channel partners successful at selling and deploying Basis.
  • Build the channel sales program: Design the channel sales strategy, identify and recruit target enterprise CPA firms, and structure commercial agreements (reseller models, referral programs, revenue share).
  • Develop sales enablement: Build training programs, playbooks, and co-selling motions that equip partner sales teams to effectively position and sell Basis into their client base.
  • Develop implementation enablement: Create certification programs, implementation guides, and ongoing support structures so partner teams can deploy Basis successfully for their clients.
  • Build and lead the team: Hire and develop a channel sales team across channel management, enablement, and channel success as the program scales.
  • Drive channel revenue: Own channel-sourced and channel-influenced pipeline and revenue targets. Build forecasting and reporting to track channel performance and program ROI.
What you'll bring:
  • 7-15+ years of experience in channel sales, business development, or go-to-market roles, with a focus on building channel programs from early stages
  • Experience building system implementor (SI) or managed services partner channels
  • Track record of building enablement programs for external partner organizations (sales and/or implementation)
  • Experience structuring and negotiating partner commercial agreements
  • Ability to work in office in Manhattan 5 days per week
What we'd love to see:
  • Deep relationships within the enterprise CPA firm ecosystem (Big Four, top 25 firms) or similar professional services networks
  • Background in accounting, fintech, or professional services software
  • Prior experience at a startup building a channel sales motion as a new go-to-market lever
  • Experience building partner certification or implementation programs from scratch
What success looks like in this role:
  • Channel architect: You build the channel sales infrastructure-recruiting, enablement, commercial terms-that turns enterprise CPA firms into a scalable revenue channel
  • Enablement-first mindset: Partners are equipped and confident selling and implementing Basis because you've invested in their success
  • Revenue driver: Channel-sourced pipeline and revenue grow consistently as the program matures
  • Company-builder: Eager to lay groundwork both commercially and culturally as we rapidly scale
  • All-in: Driven to seize a massive opportunity, accelerate growth, and commit deeply to Basis's success
Benefits at Basis
We offer a competitive and thoughtful benefits package designed to support your physical, mental, and financial well-being:
  • Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health.
    • Basis will cover 100% of your Wellhub Gold membership.
    • Wellhub gives you access to gyms like Lifetime, SoulCycle, NYSC and so many more - as well as access to wellness apps like Strava & Headspace!
  • Time off: Unlimited PTO + 12 paid company holidays.
  • In-Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup.
  • Financial Benefits: Pre-tax commuter benefits and 401(k) retirement plan
  • Team Culture: Monthly office activities and frequent optional team happy hours.
  • Parental Leave

Apply