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Channel Success Manager Jobs in Rochester, NY (NOW HIRING)

Webbing

CSM Team Lead

York, NY · On-site +1

Description The Webbing Customer Success Manager Team Lead is responsible for managing the post ... Experience managing channel partners, resellers, and indirect customer relationships, including ...

Sally Beauty

Assistant Store Manager

Rochester, NY

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... future success Effective Communicator Expresses information in a candid, straight forward way ...

Sally Beauty

Assistant Store Manager

Rochester, NY

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... success * Effective Communicator * Expresses information in a candid, straight forward way ...

CosmoProf

Assistant Store Manager

Rochester, NY · On-site

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... success * Effective Communicator * Expresses information in a candid, straight forward way ...

CosmoProf

Assistant Store Manager

Rochester, NY · On-site

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... success * Effective Communicator * Expresses information in a candid, straight forward way ...

CosmoProf

Assistant Store Manager

Rochester, NY

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... success * Effective Communicator * Expresses information in a candid, straight forward way ...

CosmoProf

00725 Assistant Store Manager

Rochester, NY

$17.60/hr

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... future success Effective Communicator Expresses information in a candid, straight forward way ...

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Showing results 1-20

All JobsChannel Success JobsChannel Success Manager JobsChannel Success Manager Jobs in Rochester, NY

Channel Success Manager information

See Rochester, NY salary details

$69.6K

$140.5K

$151.5K

How much do channel success manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for channel success manager in Rochester, NY is $140,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $150,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media planners, digital marketing directors, and content strategists can earn $150,000 or more annually, especially with extensive experience and specialized skills in data analysis, advertising platforms, or content management systems. Executive positions like media directors or VP of media often exceed this salary range, particularly in large organizations or agencies.

Is being a CSM stressful?

Being a Channel Success Manager can be stressful due to managing multiple client relationships, meeting performance targets, and handling complex issues. The role often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments. However, stress levels vary depending on company culture and individual workload management.

What jobs in the US pay 300,000 a year?

For a Channel Success Manager, salaries of $300,000 or more typically occur at senior levels in large companies or in highly specialized roles involving strategic account management, sales, or executive leadership. Achieving this level often requires extensive experience, strong industry networks, and advanced skills in communication, negotiation, and data analysis. Compensation may include base salary, bonuses, and stock options, especially in tech or enterprise sectors.

What is a Channel Success Manager?

A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.

How does a Channel Success Manager typically collaborate with partner organizations to achieve shared business goals?

A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.

What is the difference between Channel Success Manager vs Channel Account Manager?

AspectChannel Success ManagerChannel Account Manager
Primary FocusEnsuring partner success and satisfactionManaging and growing partner accounts
ResponsibilitiesOnboarding, training, and support for partnersSales, renewals, and relationship management
Work EnvironmentCollaborative, partner-focusedSales-driven, client relationship-oriented
Required SkillsCustomer success, communication, trainingSales, negotiation, account management

While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.

What is a typical CSM salary?

A Channel Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand regions may earn higher salaries, often supplemented with bonuses or commissions, especially when managing key accounts or using customer success tools.

What are the key skills and qualifications needed to thrive as a Channel Success Manager, and why are they important?

To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.
What job categories do people searching Channel Success Manager jobs in Rochester, NY look for? The top searched job categories for Channel Success Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Channel Success Manager jobs? Cities near Rochester, NY with the most Channel Success Manager job openings:
Channel Success Manager jobs near you

Channel Marketing Coordinator

OX Tools

West Henrietta, NY • On-site

Full-time

Posted 16 days ago

Job description

Salary: $60,000 - $70,000

Position Summary
Develops and executes marketing programs driving sales growth across professional dealers, independent distributors and wholesale partners in North America. Partners with Sales, Product Management and Creative Services to execute promotional programs, trade marketing, customer events and sales support materials.
This role will be attending our office in Henrietta


Why Join Us
Key role growing a leading brand in professional construction, working cross-functionally with direct impact on how products reach distributors, dealers and contractors across North America.


Key Responsibilities

Channel Marketing Strategy

  • Develop annual marketing plans and promotional calendars aligned to product launches and customer priorities
  • Partner with Sales on initiatives that increase sell-in/sell-through
  • Measure program effectiveness and recommend improvements

Promotional Programs

  • Plan and execute campaigns (flyers, rebates, digital, POS, merchandising) across North American customers
  • Manage timelines and coordinate with internal teams and vendors

Trade Shows & Events

  • Plan/execute national and regional trade shows and distributor events
  • Manage booth logistics, event budgets and post-event evaluation
  • Attend key industry events for on-site support

Marketing Communications & Creative

  • Coordinate sales collateral (catalogues, brochures, sell sheets, digital assets, POS signage)
  • Manage creative projects with designers, printers and agencies
  • Ensure brand consistency across customer-facing materials

Catalogue Management

  • Lead annual catalogue development, coordinating product info, photography, pricing and layout across Product Management, Sales and Design
  • Manage timelines for print/digital deadlines

Sales Support

  • Support customer presentations, promotional planning and marketing resources
  • Assist with customer meetings and business reviews as needed

Cross-Functional Collaboration

  • Work with Sales, Product Management, Design, Supply Chain, Customer Service and Operations to align marketing with inventory and business priorities


Qualifications

  • Bachelor's degree in Marketing, Business, Communications or related field (preferred)
  • 37 years in Channel/Trade/Brand Marketing or Marketing Communications
  • Experience supporting B2B sales and working with distributors/dealers
  • Construction, industrial, hardware or building materials experience a strong asset


Skills

  • Strong project management, organizational and time-management skills
  • Excellent written/verbal communication
  • Ability to manage multiple priorities; high attention to detail
  • Strong collaboration skills; creative, customer-first problem solver
  • Proficient in MS Office; Adobe Creative Suite/marketing automation a plus


Travel: ~2030% across North America for meetings, trade shows and industry events


Success Measures

  • On-time, high-quality execution of promotional programs and events
  • Sales team satisfaction with marketing support
  • Growth in customer engagement/promotional participation
  • Timely catalogue/collateral delivery and continuous process improvement