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Channel Success Manager Jobs in Rochester, NY (NOW HIRING)

We are driven by our passion for success and we are proud to deliver best-in-class payment ... Plan and execute multi-channel campaigns across email, digital, paid media, webinars, events, ABM ...

If success motivates you, you belong at ADP. We strive for every interaction to be driven by our ... channel opportunity * Drive clear awareness of ADP's market share goals in partnering with the CPA ...

If success motivates you, you belong at ADP. We strive for every interaction to be driven by our ... channel opportunity * Drive clear awareness of ADP's market share goals in partnering with the CPA ...

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... success * Effective Communicator * Expresses information in a candid, straight forward way ...

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... success * Effective Communicator * Expresses information in a candid, straight forward way ...

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... success * Effective Communicator * Expresses information in a candid, straight forward way ...

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... success * Effective Communicator * Expresses information in a candid, straight forward way ...

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... future success Effective Communicator Expresses information in a candid, straight forward way ...

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Showing results 1-20

Channel Success Manager information

See Rochester, NY salary details

$69.6K

$140.5K

$151.5K

How much do channel success manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for channel success manager in Rochester, NY is $140,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $150,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What is a Channel Success Manager?

A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.

What is the career path of a channel manager?

A channel success manager typically advances from roles such as account manager or sales representative to senior positions like senior channel manager or director of channel sales. Progression often involves gaining expertise in partner relationships, sales strategies, and industry knowledge, with some professionals moving into broader sales or marketing leadership roles.

How does a Channel Success Manager typically collaborate with partner organizations to achieve shared business goals?

A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.

What is the difference between Channel Success Manager vs Channel Account Manager?

AspectChannel Success ManagerChannel Account Manager
Primary FocusEnsuring partner success and satisfactionManaging and growing partner accounts
ResponsibilitiesOnboarding, training, and support for partnersSales, renewals, and relationship management
Work EnvironmentCollaborative, partner-focusedSales-driven, client relationship-oriented
Required SkillsCustomer success, communication, trainingSales, negotiation, account management

While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Channel Success Manager, and why are they important?

To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.
What job categories do people searching Channel Success Manager jobs in Rochester, NY look for? The top searched job categories for Channel Success Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Channel Success Manager jobs? Cities near Rochester, NY with the most Channel Success Manager job openings:
Sales Planning & Operations Manager - Channel

Sales Planning & Operations Manager - Channel

Paychex

Rochester, NY • Remote

$83K - $131K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago


Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

192nd of 426 rated business services


Job description

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.
Overview

Leads the planning and execution of Strategic Initiatives for Sales, as approved by the Sr. VP of Sales and Division VPs. Accountable for execution and outcomes of key Divisional Sales Initiatives and for driving performance against established Divisional KPIs. Responsible for matrix team management on all key Divisional Strategic Sales Initiatives.


Responsibilities
  • Coordinates a collaborative functional matrix team of internal sales support and internal corporate partners to execute on Divisional key sales initiatives and strategies.
  • Analyze KPIs on all key sales execution initiatives and strategies to measure progress to performance against defined success criteria and diagnose areas of opportunity.
  • Consults and assists Senior Leadership on the implementation of measures to drive performance through improved sales processes, reinforcement methods and compensation enhancements.
  • Provide guidance and recommendations for strategy planning through assessment of sales methodologies, internal/external data-driven insights and competitive intelligence and positioning.
  • Optimize sales coverage and distribution through sales territory assessment, distribution and growth forecasting.
  • Partner with HROD, in the acquisition of and retention of top talent through compensation, incentive programs, recruitment strategies, onboarding excellence, and sales training
  • Consults and assists with Senior Leadership on recommended policy improvements, procedures and best practices aligned to the Paychex values and future state vision
  • Inspects and enforces sales policy, process methodology and performance conditions
  • Collaborates with internal partners to build business cases for recommended changes from Senior Leadership
  • Collaborates with Sales Enablement to explore operational excellence tools to optimize business process performance.
  • Coordinates and monitors sales activities to ensure standardization and compliance with Corporate and divisional practices. Identifies opportunities for continuous improvement in sales processes & procedures
  • Conduct DSM round tables, office hour meetings with first year DSMs and best practices discussions.
  • Analyze districts, using data to identify trends and areas of opportunity in the DSM management operations - 1:1 cadences, field/seat ride schedules, district dashboard utilization and application, team meeting agendas, topics and coordination of monthly rep training schedules.

Qualifications
  • Bachelor's Degree - Preferred
  • 3 years of experience in Management/sales with a thorough knowledge of Sales and expert knowledge of Human Capital Management of Human Resource Outsourcing offerings.
  • 1 year of experience in Leading a matrix team and/or project management.

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $83,500.00-$131,000.00 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
      • Bachelor's Degree - Preferred
      • 3 years of experience in Management/sales with a thorough knowledge of Sales and expert knowledge of Human Capital Management of Human Resource Outsourcing offerings.
      • 1 year of experience in Leading a matrix team and/or project management.
      Education:UNAVAILABLEEmployment Type: FULL_TIME

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

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    Get the full story on Breakroom


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    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

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