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Channel Success Manager Jobs in Nevada (NOW HIRING)

Red Bull

Regional Sales Manager

Las Vegas, NV · On-site

$92K - $138K/yr

Executes distribution for priority packages in line with Channel Strategy recommendations. Ensures ... of success, preferably in the beverage, CPG (Consumer Packaged Goods), or FMCG (Fast-Moving ...

Red Bull

Regional Sales Manager

Las Vegas, NV · On-site

Executes distribution for priority packages in line with Channel Strategy recommendations. Ensures ... of success, preferably in the beverage, CPG (Consumer Packaged Goods), or FMCG (Fast-Moving ...

Red Bull

Regional Sales Manager

Las Vegas, NV

Executes distribution for priority packages in line with Channel Strategy recommendations. Ensures ... of success, preferably in the beverage, CPG (Consumer Packaged Goods), or FMCG (Fast-Moving ...

varonis

Account Manager

Las Vegas, NV · On-site

Prior experience selling software products through use of channel partners is a plus. * Strong ... to success. * Customer Service: Manages difficult or emotional customer situations; meets ...

Varonis

Account Manager

Las Vegas, NV · On-site

... to success. * Customer Service: Manages difficult or emotional customer situations; meets ... Partner with Sales Managers and Channel Managers to determine a strategic sales approach.

Sally Beauty

Assistant Store Manager

Reno, NV · On-site

Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards ... future success Effective Communicator Expresses information in a candid, straight forward way ...

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Channel Success Manager information

What is a channel success manager?

A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a channel success manager?

To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.

How does a channel success manager typically collaborate with partner organizations to achieve shared business goals?

A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.

What is the difference between Channel Success Manager vs Channel Account Manager?

AspectChannel Success ManagerChannel Account Manager
Primary FocusEnsuring partner success and satisfactionManaging and growing partner accounts
ResponsibilitiesOnboarding, training, and support for partnersSales, renewals, and relationship management
Work EnvironmentCollaborative, partner-focusedSales-driven, client relationship-oriented
Required SkillsCustomer success, communication, trainingSales, negotiation, account management

While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.

What cities in Nevada are hiring for Channel Success Manager jobs?

Cities in Nevada with the most Channel Success Manager job openings:

Channel Success Manager jobs near you

Channel Account Manager (West)

Las Vegas, NV

PolyAI
See more jobs at PolyAIexternal

$220K - $260K/yr

Full-time

Posted 20 days ago

Job description

PolyAI is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations, PolyAI agents are built for complexity, open at every layer, and sovereign by design. PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.

As a Channel Account Manager at PolyAI, you will play a critical role in building and nurturing our partner ecosystem to drive revenue growth and market expansion. Reporting directly to the VP of Channels, you will be responsible for developing and managing relationships with key channel partners, distributors, and resellers. Your primary focus will be on driving successful partnerships, increasing market penetration, and delivering exceptional value to our customers.

Your responsibility will involve:

  1. Channel Partner Management: Build and maintain strong relationships with channel partners, including Technology Solution Distributors (TSDs), Alliances, VARs, and other relevant entities in the CX space.
  2. Sales and Partner Recruitment: Identify and recruit new partners into PolyAI's channel program, ensuring alignment with our business objectives and target markets.
  3. Technical Acumen: Possess a deep understanding of PolyAI's technology solutions, enabling you to effectively present and demonstrate our products to partners and their customers.
  4. Forecasting and Reporting: Maintain accurate and detailed records of channel pipeline and revenue forecasts on a monthly and quarterly basis.
  5. Cross-Functional Collaboration: Collaborate with various departments within PolyAI, including marketing, operations, legal, and HR, to ensure seamless execution of channel strategies.
  6. Negotiation and Relationship Building: Comfortably engage with partners and customers at all levels, including C-Suite executives, to negotiate and secure successful partnerships.
  7. Market Insights: Stay up-to-date with industry trends, competitive landscapes, and partner needs to provide valuable insights and input into PolyAI's channel strategy.
  8. Idea-Driven Collaboration: Foster a collaborative and open-minded culture within the channel team, welcoming diverse perspectives and contributing your own experience and knowledge.

What you'll come with:

  • Must have channel account management experience preferably in UCaaS, CCaaS or AI
  • Knowledge of various routes to market, including Technology Solution Distributors (TSDs), Alliances, VARs, etc.
  • Exceptional relationship building and interpersonal skills.
  • Strong presentation skills, with the ability to engage and educate large groups on technology.
  • Willingness and ability to travel throughout the region on a regular basis.
  • Familiarity with partners in the region and the ability to identify and cultivate those capable of selling CX solutions.
  • Proven experience in recruiting partners into a channel program.
  • Demonstrated accuracy in forecasting channel pipeline and revenue.
  • Ability to work effectively in a cross-functional team environment.
  • Comfortable negotiating with partners and customers at the C-Suite level.
  • A passion for innovation and a commitment to driving business growth through technology.

We provide a competitive salary range for this role - which is $220,000 – $260,000 OTE (60/40 split) - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.

In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success.

Benefits