Channel Coordinator Jobs (NOW HIRING)

Location Requirement: The work arrangement for this role is hybrid, requiring three (3) days in a Segra office with flexibility to work remotely two (2) days each week.

Location: Any Segra Office

Role Overview

The Regional Channel Manager (RCM) is responsible for driving new sales revenue by managing and expanding Segra's Channel Partner ecosystem within assigned markets. This role serves as the primary point of contact for select National Technology Service Distributors (TSDs) and works closely with Segra's direct sales teams to grow revenue regionally and across Segra's national footprint.

The RCM leverages deep knowledge of the Channel ecosystem and established partner relationships to recruit, enable, and activate partners while ensuring strong collaboration with internal stakeholders. This position represents Segra at national and regional industry events and supports partner-focused activities to strengthen brand presence and market penetration. Travel is required as necessary.

Key Responsibilities

Channel & Sales Execution

• Generate new sales revenue by managing overall Channel sales efforts across assigned markets.
• Serve as the primary relationship owner for assigned Channel Partners and select National TSDs.
• Leverage partner networks to sell Segra products and services in-region and nationally in coordination with Segra's direct sales teams.
• Facilitate partner introductions to local Segra Sales VPs and sales teams to accelerate opportunities.
• Support assigned markets with partner-focused events, activities, and enablement initiatives.
• Represent Segra at national industry events and regional TSD events.

Partner Development & Enablement

• Recruit new Channel Partners through established TSD relationships.
• Assist partners in obtaining required training to effectively position Segra solutions to their customers.
• Develop and implement Channel initiatives, strategies, and programs to capture key demographics and drive growth.
• Maintain and update partner lists, track active and dormant partners, and provide Channel insights to local sales teams.
• Act as an industry leader and trusted advisor within assigned markets.

Collaboration & Reporting

• Train and enable Segra sales teams to more effectively engage and sell with Channel Partners.
• Provide ongoing support to ensure high levels of customer and partner satisfaction.
• Conduct Quarterly Business Reviews (QBRs) with top partners and assigned markets.
• Deliver weekly reports on Channel-driven sales activity and performance.
• Provide accurate and timely sales forecasts with variance within +/- 5%.
• Collaborate professionally with Sales Engineering, Sales Support, and cross-functional teams across Segra.
• Serve as a positive Brand Ambassador internally and externally.

Required Qualifications

• Bachelor's degree in Sales, Marketing, or a related field, or equivalent combination of education and experience.
• Minimum of 10 years of telecommunications sales and/or sales support experience.
• 10+ years of experience selling telecommunications or technology solutions, including core connectivity, extended connectivity, cloud and storage services, and/or security solutions.
• Strong understanding of the Channel Partner and TSD ecosystem.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).

Preferred Qualifications

• 5+ years of Channel sales and/or Partner management experience.
• Demonstrated success building, activating, and growing Channel Partner relationships.
• Experience working closely with both direct and indirect sales models.

Key Competencies

• Strong time management and organizational skills.
• Results-oriented mindset with a strong sense of accountability.
• Excellent written and verbal communication skills.
• Effective decision-making and problem-solving abilities.
• Collaborative team player who can work across departments.
• Ability to represent Segra professionally with partners, customers, and industry peers.

Salary Range

$84,500 - $110,000 annually, based on experience and qualifications.

Benefits Overview

Segra offers a comprehensive benefits package to full-time employees, including:

• Medical, dental, and vision insurance
• Life insurance
• 401(k) with company match and immediate vesting
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, and floating holidays
• Volunteer days and parental leave
• Legal, accidental, hospital indemnity, identity theft, and pet insurance

About Segra

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.