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Central Intake Jobs (NOW HIRING)

UnitedHealth Group

Intake Coordinator

Marion, IL · On-site

$16.60 - $24.90/hr

As the Central Intake Coordinator, you will provide administrative support to Central Intake Teams by adequately triaging incoming calls and entering referrals in operating system. Receives and ...

State of Montana

Central Intake Specialist

Helena, MT

$16.75 - $22.50/hr

Central Intake (CI) is a child abuse and neglect hotline staffed 24 hours a day, 7 days a week to ensure that allegations of child abuse and neglect received are accurately assessed to ensure the ...

The Blossoms

Central Intake Assistant

Little Rock, AR · On-site

As the Central Intake Assistant you will play a vital role in coordinating with our facility, building relationships with referral sources, and ensuring a smooth and efficient process. If you have a ...

University of Montana

Central Intake Specialist

Helena, MT

$16.75 - $22.50/hr

Central Intake (CI) is a child abuse and neglect hotline staffed 24 hours a day, 7 days a week to ensure that allegations of child abuse and neglect received are accurately assessed to ensure the ...

Trilogy Health Services, LLC

Central Intake Coordinator

IN · On-site

$17.25 - $23.50/hr

As our Central Intake Coordinator, you will make a difference by performing intake functions including clinical and financial review of all referrals as designated by hospital assignment, which ...

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Central Intake information

See salary details

$31K

$44.4K

$83.5K

How much do central intake jobs pay per year?

As of Jun 10, 2026, the average yearly pay for central intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is the difference between Central Intake vs Intake Coordinator?

AspectCentral IntakeIntake Coordinator
CredentialsTypically requires relevant healthcare or social service certificationsOften requires similar certifications, with additional experience in client assessment
Work EnvironmentCentralized office handling multiple service lines or programsClinic or agency-based, directly interacting with clients
Employer & IndustryHealthcare, social services, mental health organizationsHealthcare clinics, community agencies, social service providers
Search & Comparison IntentHigh overlap in responsibilities and industry usageSimilar roles with nuanced differences in scope

Central Intake and Intake Coordinator roles often overlap in credentials and work environment, both serving as initial contact points in healthcare and social services. Central Intake typically manages multiple programs centrally, while Intake Coordinators work directly with clients in specific settings. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What is a Central Intake position?

A Central Intake position is responsible for managing the initial processing and assessment of referrals, inquiries, or applications within an organization, such as a healthcare facility or social service agency. The central intake team serves as the main point of contact, gathering essential information, verifying eligibility, and directing clients or patients to the appropriate services or departments. This role is vital for ensuring that services are delivered efficiently and clients receive timely support. Strong organizational, communication, and customer service skills are important for success in this role.

What are some common challenges faced in a Central Intake role, and how can they be managed effectively?

Central Intake professionals often manage high volumes of referrals and inquiries, which can be challenging when balancing accuracy and efficiency. Staying organized and using intake management software can help prioritize tasks and reduce errors. Additionally, clear communication with both clients and internal teams is essential for ensuring smooth transitions and meeting service deadlines. Training and regular team meetings also support handling complex cases and evolving procedures effectively.

What are the key skills and qualifications needed to thrive as a Central Intake Specialist, and why are they important?

To thrive as a Central Intake Specialist, you need strong organizational abilities, attention to detail, and knowledge of healthcare processes, often supported by experience in medical administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and patient management platforms is typically required. Excellent communication, empathy, and problem-solving skills help you effectively coordinate with patients and healthcare teams. These competencies ensure accurate intake, efficient patient flow, and a positive experience for all stakeholders.
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Central Intake jobs near you
Central Referral Intake Coordinator

Central Referral Intake Coordinator

St. Joseph's/Candler

Savannah, GA

$20.60/hr

Full-time

Posted 13 days ago

St. Joseph's/Candler Health System rating

6.0

Company rating: 6.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

  • Position Summary
    • Under the direction of the Central Intake Supervisor, the Central Intake Coordinator is responsible for receiving and processing all referrals in a timely manner, providing excellent customer service, effectively communicating both internally and externally, and promoting collaboration among the multi-disciplinary home health team.
  • Education
    • College Degree in Nursing - Preferred
  • Experience
    • 1 Year nursing, paramedical, or coding - Preferred
    • 1 year nursing experience in an acute care setting or ICD coding preferred.
      • Familiarity with medical terminology preferred but not required.
  • License & Certification
    • If a Licensed RN/LPN, must be in the State served by the Agency.
    • Certified EMT, paramedical, or coder preferred.
  • Core Job Functions
    • Receive and process all referrals in a timely manner, including insurance and eligibility verification, diagnosis coding, procuring all required supporting documentation and accurately documenting in the home health application(s).
    • Effectively communicate with all referral sources, physicians, patients, and co-workers when processing referrals. Provide any follow-up communication required timely. Participate in the on-call duties.
    • Track and monitor all pending referrals in an effective and timely manner.

What St. Joseph's/Candler Health System employees say

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