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Central Intake Jobs (NOW HIRING)

Liberty Healthcare

CENTRAL INTAKE SPECIALIST

Wilmington, NC · On-site

$15 - $20.25/hr

Central Intake Specialist At Liberty Hospice we understand the unique needs of our patients and families facing terminal illness. That is why Liberty Hospice provides our hospice patients with ...

Clayton Clinical

Central Intake Coordinator

Seattle, WA

$80K - $100K/yr

Central Intake Coordinator Company: Hill Valley Healthcare Position Type: Full-Time Department: Admissions / Intake Be the First Point of Connection in Patient Care Hill Valley Healthcare is seeking ...

The Orchards Michigan

Central Intake Coordinator

Harper Woods, MI

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Central Intake Coordinator What you would be doing: As the Central Intake Coordinator, you will oversee the referral management process to help coordinate and ensure census and case mix goals are ...

LibertyHealth System

CENTRAL INTAKE SPECIALIST

Wilmington, NC · On-site

$15 - $20.25/hr

CENTRAL INTAKE SPECIALIST JOB SUMMARY: * Enter basic demographic information for referrals into the current computer database. * Maintain the current MD licensure file by looking up licensure for new ...

New

Liberty Health

CENTRAL INTAKE SPECIALIST

Wilmington, NC

$15.25 - $20.50/hr

CENTRAL INTAKE SPECIALIST JOB SUMMARY: * Enter basic demographic information for referrals into the current computer database. * Maintain the current MD licensure file by looking up licensure for new ...

Liberty Health

CENTRAL INTAKE SPECIALIST

Wilmington, NC · On-site

$15.25 - $20.50/hr

CENTRAL INTAKE SPECIALIST JOB SUMMARY: * Enter basic demographic information for referrals into the current computer database. * Maintain the current MD licensure file by looking up licensure for new ...

State of Montana

Central Intake Specialist

Helena, MT · On-site

$16.75 - $22.50/hr

  • Medical

  • Retirement

  • PTO

Central Intake (CI) is a child abuse and neglect hotline staffed 24 hours a day, 7 days a week to ensure that allegations of child abuse and neglect received are accurately assessed to ensure the ...

HealthSource

Central Intake Specialist (Casual)

Saginaw, MI · On-site

$15.75 - $21/hr

The Central Intake Specialist will perform the full range of assignments including but not limited to: * Receive and screen calls from a broad range of customers who are seeking inpatient behavioral ...

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All JobsCentral Intake Jobs

Central Intake information

See salary details

$31K

$44.4K

$83.5K

How much do central intake jobs pay per year?

As of Aug 18, 2026, the average yearly pay for central intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a central intake?

A Central Intake position is responsible for managing the initial processing and assessment of referrals, inquiries, or applications within an organization, such as a healthcare facility or social service agency. The central intake team serves as the main point of contact, gathering essential information, verifying eligibility, and directing clients or patients to the appropriate services or departments. This role is vital for ensuring that services are delivered efficiently and clients receive timely support. Strong organizational, communication, and customer service skills are important for success in this role.

What are the key skills and qualifications needed to thrive as a central intake specialist?

To thrive as a Central Intake Specialist, you need strong organizational abilities, attention to detail, and knowledge of healthcare processes, often supported by experience in medical administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and patient management platforms is typically required. Excellent communication, empathy, and problem-solving skills help you effectively coordinate with patients and healthcare teams. These competencies ensure accurate intake, efficient patient flow, and a positive experience for all stakeholders.

What are some common challenges faced in a central intake role, and how can they be managed effectively?

Central Intake professionals often manage high volumes of referrals and inquiries, which can be challenging when balancing accuracy and efficiency. Staying organized and using intake management software can help prioritize tasks and reduce errors. Additionally, clear communication with both clients and internal teams is essential for ensuring smooth transitions and meeting service deadlines. Training and regular team meetings also support handling complex cases and evolving procedures effectively.

What is the difference between Central Intake vs Intake Coordinator?

AspectCentral IntakeIntake Coordinator
CredentialsTypically requires relevant healthcare or social service certificationsOften requires similar certifications, with additional experience in client assessment
Work EnvironmentCentralized office handling multiple service lines or programsClinic or agency-based, directly interacting with clients
Employer & IndustryHealthcare, social services, mental health organizationsHealthcare clinics, community agencies, social service providers
Search & Comparison IntentHigh overlap in responsibilities and industry usageSimilar roles with nuanced differences in scope

Central Intake and Intake Coordinator roles often overlap in credentials and work environment, both serving as initial contact points in healthcare and social services. Central Intake typically manages multiple programs centrally, while Intake Coordinators work directly with clients in specific settings. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about Central Intake jobs

What cities are hiring for Central Intake jobs?

Cities with the most Central Intake job openings:

What states have the most Central Intake jobs?

States with the most job openings for Central Intake jobs include:

What job categories do people searching Central Intake jobs look for?

The top searched job categories for Central Intake jobs are:

Central Intake jobs near you
Infographic showing various Central Intake job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 2% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Central Intake Specialist

BestSelf Behavioral Health

Buffalo, NY • On-site

$18/hr

Other

Medical, PTO

Posted 15 days ago

BestSelf Behavioral Health rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Central Intake Specialist
FLSA Status: Non-Exempt
Starting Rate: $18 per hour Located in 899 Main St., Buffalo, NY 35 hours Full Time
SUMMARY OF DUTIES
The Central Intake Specialist, functioning as the client's advocate in the scheduling process, handles requests for initial appointments, performs a preliminary mental health/chemical dependency screening, determines urgency and initial level of care, and schedules the client accordingly. This individual will schedule initial appointments based on medical necessity, insurance requirements, and all agreements with state and county licensing bodies. The Central Intake Specialist will ensure all necessary authorizations and/or referrals are in place to cover the initial appointment and will verify insurance coverage. This individual will maintain documentation and perform record keeping in accordance with agency requirements. The Central Intake Specialist will maintain confidentiality in accordance with all applicable state and federal regulations. The Central Intake Specialist will receive clinical and administrative supervision from the Central Intake Supervisor.
RESPONSIBILITIES
• Conducts a telephonic triage of requests for initial appointments which will involve but not limited to, a brief lethality assessment, description of the presenting problem, and level of care determination
• Works cooperatively with referral sources to ensure continuation of referral support
• Verifies insurance coverage, obtains necessary authorizations and referrals, and ensures financial supports are in place for the initial visit.
• Educates the client about the treatment/rehabilitation processes and procedures as well as what to expect as a customer of BBH.
• Assessments are documented electronically and, as they are done, are transmitted to the receiving therapist and program Director.
• Completes all trainings required by the agency.
• Performs all other duties as assigned.
QUALIFICATIONS
• Associates degree in social work, psychology or closely related human services field, plus experience working with central intake or psychiatric triage. -OR- 2 years of full-time paid experience in a related mental health, substance abuse or social service agency, with experience with third party payers
• Must have knowledge of both mental health and addictive disorders and their treatment and rehabilitation.
• Must know the admission criteria for the various licensed mental health and addition services offered by BBH.
• Must possess skills in telephonic interviewing and psychiatric triage.
• Knowledge of insurance requirements and community resources is a plus.
• Must be goal directed, organized and able to work independently.
• Demonstrated ability to work effectively with behavioral health clients, referral sources, and community agencies.
• Must have excellent telephone engagement and customer service skills.
• Must be computer literate and able to navigate between several programs.
Benefits include:
  • Welcoming, team environment, that inspires you to thrive and be your BestSelf!
  • Rewarding work experience!
  • Generous paid time off
  • Flexible schedule
  • Employee referral bonus
  • Various student loan forgiveness programs
  • Multiple and diverse health insurance options
  • Many other unique lifestyle & personal insurance options
  • Tuition reimbursement
  • CASAC certification tuition support
  • Professional license/certification renewal reimbursement
  • Career growth and advancement opportunities
  • We look forward to telling you more!

What BestSelf Behavioral Health employees say

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