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Central Intake Jobs (NOW HIRING)

Pavilion Management Company

OH

$17.50 - $23.75/hr

Central Intake Coordinator Position Summary The Central Intake Coordinator is responsible for driving and coordinating the referral and admissions process across affiliated skilled nursing facilities.

Champion Care

Central Intake Coordinator

Montgomery, AL

$15 - $20.50/hr

Central Intake Coordinator Rivertown Health and Rehabilitation Center - Montgomery, AL Full-Time M-F | Skilled Nursing / Long-Term Care Rivertown Health and Rehabilitation Center is seeking a highly ...

RAM Recruiting

Central Intake Coordinator

Dayton, OH

$17.50 - $23.75/hr

The Pavilion is seeking a Central Intake Coordinator to support admissions and referral management operations for the organization. This role is responsible for reviewing incoming referrals ...

Champion Care

Central Intake Coordinator

Birmingham, AL · On-site

$16.75 - $23/hr

) Central Intake Coordinator Redmont Health and Rehabilitation Center - Birmingham, AL Full-Time M-F | Skilled Nursing / Long-Term Care Redmont Health and Rehabilitation Center is seeking a highly ...

Champion Care

Central Intake Coordinator

Mobile, AL

$14.75 - $20/hr

Central Intake Coordinator Camellia Health and Rehabilitation Center - Mobile, AL Full-Time M-F | Skilled Nursing / Long-Term Care Camellia Health and Rehabilitation Center is seeking a highly ...

Champion Care

Central Intake Coordinator

Montgomery, AL · On-site

$15 - $20.50/hr

) Central Intake Coordinator Rivertown Health and Rehabilitation Center - Montgomery, AL Full-Time M-F | Skilled Nursing / Long-Term Care Rivertown Health and Rehabilitation Center is seeking a highly ...

Champion Care

Central Intake Coordinator

Birmingham, AL

$16.75 - $23/hr

Central Intake Coordinator Redmont Health and Rehabilitation Center - Birmingham, AL Full-Time M-F | Skilled Nursing / Long-Term Care Redmont Health and Rehabilitation Center is seeking a highly ...

Champion Care

Central Intake Coordinator

Mobile, AL · On-site

$14.75 - $20/hr

) Central Intake Coordinator Camellia Health and Rehabilitation Center - Mobile, AL Full-Time M-F | Skilled Nursing / Long-Term Care Camellia Health and Rehabilitation Center is seeking a highly ...

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How much do central intake jobs pay per year?

As of Jun 10, 2026, the average yearly pay for central intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is the difference between Central Intake vs Intake Coordinator?

AspectCentral IntakeIntake Coordinator
CredentialsTypically requires relevant healthcare or social service certificationsOften requires similar certifications, with additional experience in client assessment
Work EnvironmentCentralized office handling multiple service lines or programsClinic or agency-based, directly interacting with clients
Employer & IndustryHealthcare, social services, mental health organizationsHealthcare clinics, community agencies, social service providers
Search & Comparison IntentHigh overlap in responsibilities and industry usageSimilar roles with nuanced differences in scope

Central Intake and Intake Coordinator roles often overlap in credentials and work environment, both serving as initial contact points in healthcare and social services. Central Intake typically manages multiple programs centrally, while Intake Coordinators work directly with clients in specific settings. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What is a Central Intake position?

A Central Intake position is responsible for managing the initial processing and assessment of referrals, inquiries, or applications within an organization, such as a healthcare facility or social service agency. The central intake team serves as the main point of contact, gathering essential information, verifying eligibility, and directing clients or patients to the appropriate services or departments. This role is vital for ensuring that services are delivered efficiently and clients receive timely support. Strong organizational, communication, and customer service skills are important for success in this role.

What are some common challenges faced in a Central Intake role, and how can they be managed effectively?

Central Intake professionals often manage high volumes of referrals and inquiries, which can be challenging when balancing accuracy and efficiency. Staying organized and using intake management software can help prioritize tasks and reduce errors. Additionally, clear communication with both clients and internal teams is essential for ensuring smooth transitions and meeting service deadlines. Training and regular team meetings also support handling complex cases and evolving procedures effectively.

What are the key skills and qualifications needed to thrive as a Central Intake Specialist, and why are they important?

To thrive as a Central Intake Specialist, you need strong organizational abilities, attention to detail, and knowledge of healthcare processes, often supported by experience in medical administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and patient management platforms is typically required. Excellent communication, empathy, and problem-solving skills help you effectively coordinate with patients and healthcare teams. These competencies ensure accurate intake, efficient patient flow, and a positive experience for all stakeholders.
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Central Intake jobs near you

Central Intake Coordinator

Pavilion Management Company

OH

$17.50 - $23.75/hr

Full-time

Posted 18 days ago

Job description

Job Description: Central Intake Coordinator

Position Summary

The Central Intake Coordinator is responsible for driving and coordinating the referral and admissions process across affiliated skilled nursing facilities. This role supports census growth by ensuring timely referral response, accurate clinical review, efficient admissions coordination, and effective communication between referral sources, facility teams, and admissions staff. The Central Intake Coordinator plays a key role in facilitating smooth transitions for incoming residents and maintaining strong relationships with post-acute partners.

Key Responsibilities

Intake & Admissions Coordination

  • Drive the intake and admissions process to support facility census growth and occupancy goals.

  • Respond to all referrals within a targeted 20-minute response window.

  • Review referral documentation for completeness and initiate timely follow-up as needed.

  • Evaluate and assess potential residents for clinical appropriateness and placement within company-affiliated skilled nursing facilities.

  • Initiate and track precertifications/authorizations for all new referrals once a facility is selected.

Collaboration & Communication

  • Work closely with Admissions Directors to expedite referral turnaround times and coordinate bedside evaluations when appropriate.

  • Communicate effectively with facility-based admissions teams to ensure seamless transitions for all incoming residents.

  • Maintain strong, collaborative relationships with post-acute partners, including hospitals and other referral sources.

  • Facilitate clear and timely communication between intake, admissions, and interdisciplinary teams.

Admissions Process Support

  • Assist in managing the admissions process at the facility level to ensure timely and efficient resident placement.

  • Ensure all admission documentation is accurate, complete, and properly communicated prior to resident arrival.

  • Support the translation of referral information into actionable admission plans for facility teams.

Sales & Marketing Support

  • Participate in facility-specific sales and marketing initiatives and events as needed.

  • Support occupancy development strategies through effective intake management and referral conversion.

Operational Collaboration

  • Maintain an open and collaborative working relationship between the Admissions and Business Office teams.

  • Support shared goals related to occupancy, reimbursement, and collections.

  • Assist in identifying opportunities to improve referral response times, conversion rates, and workflow efficiency.

Qualifications

  • Experience in long-term care, skilled nursing, admissions, intake, or case management preferred

  • Knowledge of insurance verification, precertification processes, and payer sources

  • Strong organizational and time management skills

  • Excellent communication and interpersonal abilities

  • Ability to work in a fast-paced, deadline-driven environment

  • Proficiency with electronic medical records (EMR) and referral platforms

Work Environment

  • Centralized/remote or office-based role supporting multiple skilled nursing facilities

  • Frequent communication with facility teams, hospitals, and referral partners

Key Performance Indicators (KPIs)

  • Referral response time (goal: ≤ 20 minutes)

  • Referral-to-admission conversion rate

  • Timeliness of precertification initiation

  • Accuracy and completeness of admission documentation

  • Contribution to census growth and occupancy targets