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Central Intake Jobs in Ontario (NOW HIRING)

Central 1 Credit Union

IFRS 9 Analyst

Toronto, ON · Hybrid

CA$58K - CA$65K/yr

Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking ... Support onboarding/implementations: data intake checks, mapping validation, user guidance, and ...

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All JobsCentral Intake JobsCentral Intake Jobs in Ontario

Central Intake information

See Ontario salary details

$11

$23

$37

How much do central intake jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for central intake in Ontario is $23.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $27.40 per hour, depending on experience, location, and employer.

What is a central intake?

A Central Intake position is responsible for managing the initial processing and assessment of referrals, inquiries, or applications within an organization, such as a healthcare facility or social service agency. The central intake team serves as the main point of contact, gathering essential information, verifying eligibility, and directing clients or patients to the appropriate services or departments. This role is vital for ensuring that services are delivered efficiently and clients receive timely support. Strong organizational, communication, and customer service skills are important for success in this role.

What are the key skills and qualifications needed to thrive as a central intake specialist?

To thrive as a Central Intake Specialist, you need strong organizational abilities, attention to detail, and knowledge of healthcare processes, often supported by experience in medical administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and patient management platforms is typically required. Excellent communication, empathy, and problem-solving skills help you effectively coordinate with patients and healthcare teams. These competencies ensure accurate intake, efficient patient flow, and a positive experience for all stakeholders.

What are some common challenges faced in a central intake role, and how can they be managed effectively?

Central Intake professionals often manage high volumes of referrals and inquiries, which can be challenging when balancing accuracy and efficiency. Staying organized and using intake management software can help prioritize tasks and reduce errors. Additionally, clear communication with both clients and internal teams is essential for ensuring smooth transitions and meeting service deadlines. Training and regular team meetings also support handling complex cases and evolving procedures effectively.

What is the difference between Central Intake vs Intake Coordinator?

AspectCentral IntakeIntake Coordinator
CredentialsTypically requires relevant healthcare or social service certificationsOften requires similar certifications, with additional experience in client assessment
Work EnvironmentCentralized office handling multiple service lines or programsClinic or agency-based, directly interacting with clients
Employer & IndustryHealthcare, social services, mental health organizationsHealthcare clinics, community agencies, social service providers
Search & Comparison IntentHigh overlap in responsibilities and industry usageSimilar roles with nuanced differences in scope

Central Intake and Intake Coordinator roles often overlap in credentials and work environment, both serving as initial contact points in healthcare and social services. Central Intake typically manages multiple programs centrally, while Intake Coordinators work directly with clients in specific settings. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are popular job titles related to Central Intake jobs in Ontario?

For Central Intake jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Central Intake jobs in Ontario look for?

The top searched job categories for Central Intake jobs in Ontario are:

What cities in Ontario are hiring for Central Intake jobs?

Cities in Ontario with the most Central Intake job openings:

Central Intake jobs near you
Infographic showing various Central Intake job openings in Ontario as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,004 per year, or $23.6 per hour.

Central Intake Clerk

Hamilton Health Sciences

Hamilton, ON • On-site

Full-time

This job post has expired 5 days ago. Applications are no longer accepted.

Job description

As a member of the team, the Central Intake Clerk applies knowledge of the Central Intake E-solution and other related booking guidelines to route the referring provider requests for medical procedures or exams to the appropriate destination within 27 hospital systems across the Ontario Health West Region. May be required to work with multiple computer programs and to coordinate with the appropriate health care team members.  Performs a range of other administrative duties to support the operations of the unit.  This is a very fast paced high volume output department that requires independent thinking, good teamwork qualities and frontline personnel who exude professionalism and display good public relations.

1. Community College Diploma in Medical Office Administration program or 2-3 years equivalent current medical office experience
2. Demonstrated Medical Terminology related to Diagnostic Services
3. Demonstrated knowledge and skill in using computers MS Windows, Outlook, Word
4. Demonstrated proficiency in keyboarding and typing skills 40 WPM
5. Good organizational and problem-solving skills necessary
6. Excellent telecommunication skills and interpersonal skills
7. Previous experience in Diagnostic Services reception, registration and booking areas preferred
8. Comprehensive understanding and familiarity with EPIC and ITS systems, preferred
9. Medical terminology, computer and typing skills will be tested

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