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Central Intake Jobs in Illinois (NOW HIRING)

Ohioliving

Central Auth Coord - HHH

Ohio, IL · On-site

$17.50 - $21.75/hr

Validates accuracy of central intake data input of patient demographic information and selection of primary payor based upon coordination of benefits. * Works within electronic medical records ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · On-site

$25 - $30/hr

This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · Hybrid

$25 - $30/hr

This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · On-site

$25/hr

This position manages the full client intake process -- from initial inquiry through service placement -- and serves as a central hub for scheduling coordination, documentation accuracy, and ...

Costa Ivone, LLC

Legal Intake Specialist

Chicago, IL

$55K/yr

We are seeking a motivated Intake Specialist to join our legal consultation team. This role plays a ... Central downtown Chicago Loop office location * Performance-driven environment where results matter

G-PAC

Senior Legal Intake Specialist

Chicago, IL · On-site

$120K - $160K/yr

Legal Intake Specialist We are seeking an experienced Legal Intake Specialist with a strong ... It is central to how the firm identifies new cases, serves prospective clients, and grows its ...

Insight

House Supervisor/Intake Coordinator

Chicago, IL · On-site

$46 - $52/hr

... Intake Coordinator, under the leadership of the Chief Nursing Officer or designee, provides ... The position also serves as a central access point for behavioral health screening, case ...

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All JobsCentral Intake JobsCentral Intake Jobs in Illinois

Central Intake information

See Illinois salary details

$30K

$43K

$80.9K

How much do central intake jobs pay per year?

As of Sep 7, 2026, the average yearly pay for central intake in Illinois is $43,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $41,700.00 per year, depending on experience, location, and employer.

What is a central intake?

A Central Intake position is responsible for managing the initial processing and assessment of referrals, inquiries, or applications within an organization, such as a healthcare facility or social service agency. The central intake team serves as the main point of contact, gathering essential information, verifying eligibility, and directing clients or patients to the appropriate services or departments. This role is vital for ensuring that services are delivered efficiently and clients receive timely support. Strong organizational, communication, and customer service skills are important for success in this role.

What are the key skills and qualifications needed to thrive as a central intake specialist?

To thrive as a Central Intake Specialist, you need strong organizational abilities, attention to detail, and knowledge of healthcare processes, often supported by experience in medical administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and patient management platforms is typically required. Excellent communication, empathy, and problem-solving skills help you effectively coordinate with patients and healthcare teams. These competencies ensure accurate intake, efficient patient flow, and a positive experience for all stakeholders.

What are some common challenges faced in a central intake role, and how can they be managed effectively?

Central Intake professionals often manage high volumes of referrals and inquiries, which can be challenging when balancing accuracy and efficiency. Staying organized and using intake management software can help prioritize tasks and reduce errors. Additionally, clear communication with both clients and internal teams is essential for ensuring smooth transitions and meeting service deadlines. Training and regular team meetings also support handling complex cases and evolving procedures effectively.

What is the difference between Central Intake vs Intake Coordinator?

AspectCentral IntakeIntake Coordinator
CredentialsTypically requires relevant healthcare or social service certificationsOften requires similar certifications, with additional experience in client assessment
Work EnvironmentCentralized office handling multiple service lines or programsClinic or agency-based, directly interacting with clients
Employer & IndustryHealthcare, social services, mental health organizationsHealthcare clinics, community agencies, social service providers
Search & Comparison IntentHigh overlap in responsibilities and industry usageSimilar roles with nuanced differences in scope

Central Intake and Intake Coordinator roles often overlap in credentials and work environment, both serving as initial contact points in healthcare and social services. Central Intake typically manages multiple programs centrally, while Intake Coordinators work directly with clients in specific settings. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are popular job titles related to Central Intake jobs in Illinois?

For Central Intake jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Central Intake jobs in Illinois look for?

The top searched job categories for Central Intake jobs in Illinois are:

Central Intake jobs near you
Infographic showing various Central Intake job openings in Illinois as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,021 per year, or $20.7 per hour.

Intake Driver 3rd Shift 11:00 pm - 7:30 am

A SAFE HAVEN LLC

Chicago, IL • On-site

$18 - $23/hr

Full-time

Re-posted 26 days ago

Job description

Position Summary

The Intake Driver plays a vital role in the Shelter Transport and Response (STAR) program, supporting the City of Chicago’s centralized shelter intake and transportation system. This position combines safe client transportation, mobile intake processing, and onsite support functions while stationed at 10 S. Kedzie. The Intake Driver ensures individuals and families experiencing homelessness are transported safely and with dignity and contributes to safety and operations when not actively in transit.

In addition to transport and intake responsibilities, Intake Drivers are responsible for responding to all Senior Well-Being Checks and Crisis Calls routed through Chicago's 311 system. When not in transit, they contribute to maintaining safety and supporting clients at the central intake facility, acting as a key on-site presence during high-volume and crisis events.

The ideal candidate is a responsible driver, effective communicator, and a calm presence in both field-based and facility-based settings. This role requires flexibility, attentiveness, and a trauma-informed approach.

Key Responsibilities

  1. Transportation and Navigation
    • Operate agency-assigned vehicles to transport individuals and families experiencing homelessness to designated shelter sites across Chicago.
    • Use GPS tools and real-time dispatch communication to navigate efficiently and safely to pick-up and drop-off locations.
    • Conduct pre- and post-trip inspections of vehicles and report maintenance needs.
  2. Client Engagement & Safety
    • Establish a respectful, calm, and trauma-informed environment during all interactions.
    • Support client safety, ensure use of seatbelts, maintain vehicle cleanliness, and offer basic supplies (e.g., water, hygiene kits, emergency blankets).
    • Report any concerns about client wellbeing or safety incidents to supervisors and follow critical incident protocols.
  3. Field-Based Shelter Intakes
    • Conduct mobile intakes on-site at hospitals, police stations, or public spaces as assigned.
    • Collect necessary client data including demographics, needs, and housing history, using electronic tablets or paper forms.
    • Verify eligibility and communicate with dispatch, DFSS, and shelter partners to confirm placements.
  4. Onsite Intake Support
    • Assist with intake support at the central intake facility as needed, including helping walk-in clients complete assessments, verifying availability, and preparing for transportation.
    • Greet clients and visitors with professionalism and help maintain a calm and respectful environment.
    • Monitor behavior in the intake/waiting area and provide support in de-escalating tense or disruptive situations using trauma-informed, nonviolent methods.
    • Assist with monitoring environmental safety, support weather-related protocol activation, and notify maintenance or janitorial staff of hazards
    • Provide crowd management and de-escalation support during high-volume shifts.
  5. Documentation & Reporting
    • Complete all trip logs, intake records, and system entries (e.g., The Grove, spreadsheets, or agency apps) in real time or by shift end.
    • Participate in debriefs, shift huddles, and ongoing training to improve service delivery.
    • Maintain confidentiality and follow all privacy policies, including HIPAA and data-sharing rules.

Qualifications

  • High school diploma or GED required.
  • Valid Illinois driver's license with clean driving record.
  • 2+ years of experience in shelter, social services, outreach, transportation, or related roles.
  • Familiarity with GPS, dispatch tools, mobile devices, and cloud-based data entry.
  • Strong customer service and crisis de-escalation skills; able to work with vulnerable populations.
  • Ability to lift up to 40 lbs, enter/exit vehicles frequently, and drive long distances during shift.
  • Willingness to work evenings, overnights, weekends, and holidays as needed.
  • Successful background check and required health clearances.
  • Bilingual English/Spanish or other language proficiency a plus.

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