ZipRecruiter

Log In

1

Cdta Jobs (NOW HIRING)

CDTA

Capital Program Manager (Albany, NY)

Albany, NY · On-site

$1.2K/wk

Ensure compliance with applicable codes, environmental regulations, and CDTA safety and security standards. * Advance sustainability and resiliency objectives including electrification readiness ...

CDTA College Law Inc

Administrative Assistant

Indio, CA · On-site

$20/hr

Speak Spanish Company Description CDTA is the only law school in Riverside County. Our evening classes allow a student to work full-time and attend law school at night (T-W-TH) and Saturday from 8-3. ...

CDTA College Law Inc

Administrative Assistant

Indio, CA · On-site

$20/hr

Speak Spanish Company Description CDTA is the only law school in Riverside County. Our evening classes allow a student to work full-time and attend law school at night (T-W-TH) and Saturday from 8-3. ...

next page

Showing results 1-20

All JobsCdta Jobs

Cdta information

See salary details

$13

$27

$39

How much do cdta jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for cdta in the United States is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.49 per hour, depending on experience, location, and employer.

How much do CDTA bus drivers make?

CDTA bus drivers typically earn an hourly wage that ranges from $15 to $25, depending on experience and seniority. They often work full-time shifts that include evenings and weekends, and may receive benefits such as health insurance and retirement plans.

What are the key skills and qualifications needed to thrive in the Cdta position, and why are they important?

To excel as a CDTA (Certified Dental Therapy Assistant), a solid background in dental assisting, infection control, and relevant certification is essential. Familiarity with dental practice software, radiography equipment, and current dental regulations is commonly required. Excellent communication, attention to detail, and teamwork help CDTA professionals deliver efficient patient care and support dentists. These combined skills enable dental practices to provide high-quality service and maintain a safe, organized clinical environment.

What are some typical daily responsibilities for a Certified Dental Therapy Assistant (CDTA)?

A CDTA is responsible for assisting dentists during clinical procedures, preparing and sterilizing instruments, and ensuring the dental operatory is set up before patient appointments. They also take and develop dental radiographs, help manage patient records using dental software, and provide patient education about oral hygiene. Collaboration with dental hygienists and front office staff is common to ensure seamless patient flow and care. These varied tasks make each day dynamic and provide valuable hands-on experience in dental healthcare.

How is CDTA funded?

CDTA, as a transit agency, is primarily funded through a combination of federal, state, and local government sources, including grants, fare revenues, and advertising income. These funds support operations, maintenance, and infrastructure projects, often requiring staff to be familiar with budgeting and financial reporting. Funding mechanisms can vary based on regional policies and budget allocations.

What is a Cdta job?

A CDTA (Certified Dental Technician Assistant) job involves supporting dental technicians in creating and repairing dental prosthetics such as crowns, bridges, and dentures. Responsibilities may include preparing materials, maintaining lab equipment, and assisting with fabrication under supervision. This role requires attention to detail, manual dexterity, and knowledge of dental materials. Some positions may require certification or on-the-job training.

How to apply for MTA job online?

To apply for a CDTA job online, visit the official CDTA careers website and create an account. Complete the online application form, upload your resume, and submit it for review; some positions may require passing a skills assessment or background check.

What does CDTA stand for?

CDTA typically stands for Capital District Transportation Authority, which is a public transportation agency providing bus services. In a job context, a CDTA-related role may involve operating or maintaining transit vehicles, requiring knowledge of transit systems and safety protocols.
More about Cdta jobs
What cities are hiring for Cdta jobs? Cities with the most Cdta job openings:
What are the most commonly searched types of Cdta jobs? The most popular types of Cdta jobs are:
What states have the most Cdta jobs? States with the most job openings for Cdta jobs include:
What job categories do people searching Cdta jobs look for? The top searched job categories for Cdta jobs are:
Cdta jobs near you
Infographic showing various Cdta job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 71% Full Time, and 27% Part Time. Highlights an 100% Physical job distribution, with an average salary of $56,361 per year, or $27.1 per hour.

Manager of Customer Service

Capital District Transportation Authority-CDTA

Albany, NY

$84K - $104K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

The Manager of Customer Service is responsible for leading the design, implementation, and continuous improvement of CDTA’s end-to-end customer journey program. This role will establish a comprehensive, agency-wide customer experience (CX) framework that integrates touchpoints from product awareness and trip planning to riding, issue resolution, and post-trip engagement.
Serving as lead for customer experience strategy, the position ensures that customer insights, performance data, and service design principles are embedded into planning, operations, communications, and capital investments. The Manager drives a proactive, data-driven approach to improving customer satisfaction, accessibility, equity, and service reliability across all CDTA services.
Duties and Responsibilities
  • Develop and maintain a comprehensive end-to-end customer road map across all CDTA services (fixed route, FLEX, STAR, CDPHP Cycle!, etc.), identifying key touchpoints, pain points, and opportunities for improvement
  • Develop and manage a formal Customer Experience (CX) Program, including standards, governance, and performance benchmarks.
  • Define CX priorities aligned with agency strategic goals, equity initiatives, and ridership growth objectives.
  • Serve as cross-functional lead for customer experience, ensuring alignment with Operations, Planning, Communications, IT, Safety, and Customer Service.
  • Lead interdepartmental initiatives to improve customer-facing processes, ensuring seamless experiences across all service channels and platforms.
  • Embed CX considerations into service planning, capital projects, procurement, and technology implementations.
  • Oversee a “Customer Voice” program, including surveys, feedback, use of CRM systems, and public engagement.
  • Analyze customer feedback, operational data, and performance metrics to identify trends and systemic issues.
  • Translate insights into actionable recommendations and prioritized improvement initiatives.
  • Oversee intake, investigation, and resolution process for customer comments, complaints, and claims, ensuring consistency, compliance, and high-quality outcomes.
  • Ensure customer service functions focus on root-cause identification and system-level improvement.
  • Ensure compliance with FTA, ADA, and agency policies related to customer communications and accessibility.
  • Partner with IT to enhance digital tools, real-time information systems, and accessibility features.
  • Lead continuous improvement initiatives that enhance ease of use, clarity, and reliability for customers.
  • Develop and implement a customer experience training framework for frontline staff, supervisors, and leadership.
  • Establish service standards and performance expectations for all customer-facing roles.
  • Define and track key CX performance indicators (e.g., satisfaction, effort, resolution time, on-time response).
  • Benchmark performance against industry best practices and peer agencies.
  • Manage staff and resources supporting customer service and CX initiatives (where applicable).
  • Oversee CRM systems, feedback tools, and related technology platforms supporting the CX program.
  • Lead special projects and agency-wide initiatives related to customer experience.
  • Perform other duties as assigned consistent with the strategic goals of the agency.

Qualifications
  • Bachelor’s Degree in Business, Marketing, Communications, Public Administration, or related field (Master’s preferred).
  • 7–10+ years of progressive experience in customer experience, service design, transportation, or public-facing operations, including leadership responsibilities.
  • Demonstrated experience building or managing a customer journey or CX program.
  • Strong analytical skills with experience using customer feedback and performance data to drive decision-making.
  • Experience working cross-functionally in complex organizations.
  • Proficiency in CRM systems, survey tools, and data visualization/reporting platforms.
  • Excellent communication, leadership, and management skills.

Compensation
Grade 618 ($84,123 -$104,700)
Benefits
CDTA offers medical, dental and vision coverage along with a pension plan, life insurance coverage and paid time off. 
At CDTA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. CDTA believes that diversity and inclusion among our employees is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
 
 

Apply