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Case Management Supervisor Jobs in Michigan (NOW HIRING)

Corktown Health Center

Be Seen First

Case Manager

Detroit, MI · On-site

$20 - $23/hr

Case Management certification required within one year of hire. · Two years case management ... SUPERVISORY RESPONSIBILITIES: This position does not have any direct reports. TRAVEL: This position ...

Genex

PT Vocational Case Manager (CRC)

Kalamazoo, MI · On-site

$18.75 - $23/hr

Performance is monitored by supervisors and is evaluated in relation to the overall branch ... Professionalism is monitored daily by management. • May assist in training/orientation of new ...

CVS Health

MI · On-site

$54K - $155K/yr

Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at case conferences for multidisciplinary focus to benefit overall claim management. * Using ...

New

genex

PT Vocational Case Manager (CRC)

Kalamazoo, MI · On-site

$18.75 - $23/hr

... management. May assist in training/orientation of new staff as requested. Monitors functions assigned to non-case managers and provides input on the performance of support staff to their supervisor.

genex

PT Vocational Case Manager (CRC)

Kalamazoo, MI

$18.75 - $23/hr

... management. May assist in training/orientation of new staff as requested. Monitors functions assigned to non-case managers and provides input on the performance of support staff to their supervisor.

Peckham

Case Manager Coordinator

Battle Creek, MI · On-site

Provide person-centered case management services to individuals with disabilities and other ... SUPERVISORY RESPONSIBILITIES This position supervises staff positions MINIMUM QUALIFICATIONS

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Case Management Supervisor information

See Michigan salary details

$12

$20

$28

How much do case management supervisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for case management supervisor in Michigan is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by case management supervisors, and how can they be effectively managed?

Case Management Supervisors often face challenges such as balancing caseloads among team members, ensuring compliance with regulatory standards, and supporting staff through complex client situations. Effective management involves regular team meetings to assess workload distribution, ongoing training to keep staff updated on best practices, and fostering open communication to address concerns promptly. Supervisors who prioritize collaboration and provide clear guidance tend to create a supportive environment that helps their teams succeed.

What does a case management supervisor do?

A Case Management Supervisor oversees a team of case managers who coordinate services and support for clients, often in social services, healthcare, or community organizations. Their responsibilities include supervising staff, ensuring compliance with policies and procedures, managing caseloads, and providing guidance on complex cases. They also monitor program outcomes, facilitate training, and help resolve escalated client issues. The role requires strong leadership, organizational, and communication skills.

What is the difference between Case Management Supervisor vs Case Coordinator?

AspectCase Management SupervisorCase Coordinator
CredentialsRelevant certifications (e.g., CCM, LCSW), experience in case managementTypically similar certifications or experience, but often less senior
Work EnvironmentSupervisory role overseeing case management teams in healthcare or social servicesDirectly manages individual cases, working closely with clients and providers
Employer & IndustryHospitals, social service agencies, insurance companiesCommunity organizations, healthcare facilities, social service agencies
Search & Comparison IntentUnderstanding supervisory roles, career progression, responsibilitiesManaging specific cases, client interaction, case documentation

The main difference between a Case Management Supervisor and a Case Coordinator lies in their responsibilities and seniority. The supervisor oversees teams and manages broader case management strategies, while the coordinator handles individual cases and direct client interactions. Both roles require relevant certifications and are common in healthcare and social services industries.

What are the key skills and qualifications needed to thrive as a case management supervisor?

To thrive as a Case Management Supervisor, you need a solid background in social work or healthcare, typically supported by a relevant degree and experience in case management. Familiarity with case management software, documentation systems, and possibly certifications like CCM (Certified Case Manager) are important. Strong leadership, problem-solving, and interpersonal communication skills help you manage teams and coordinate complex client needs. These skills are crucial to ensuring efficient case oversight, compliance, and positive outcomes for both clients and staff.
What are popular job titles related to Case Management Supervisor jobs in Michigan? For Case Management Supervisor jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Case Management Supervisor jobs in Michigan look for? The top searched job categories for Case Management Supervisor jobs in Michigan are:
What are popular job titles related to Case Management Supervisor jobs in MI? For Case Management Supervisor jobs in MI, the most frequently searched job titles are:
Case Management Supervisor jobs near you
Infographic showing various Case Management Supervisor job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,613 per year, or $20 per hour.

*Nurse Case Manager II - Behavioral Health Case Manager II

Conflux Systems

Berrien Center, MI • On-site

$44.12/hr

Contractor

Re-posted 21 days ago

Job description

Here are the job details for your review:  

Job Title: Behavioral Health Case Manager II

Job Location- Remote - MI 

Duration: 4+ Months Contract (Potential for extension)

Pay Rate:$44.12/HR on W2         

Shift – M-F 8 AM-5 PM

 

Candidates need to be located in: Fully remote
Individual must reside in one of these counties: Berrien, Van Buren, Cass, Kalamazoo, St. Joseph, Calhoun, Branch, Jackson, Hillsdale, Livingston, Washtenaw, Lenawee, Monroe, Oakland, Macomb, Wayne, Clinton, Eaton, or Ingham

  • Add city, state and county at the top of their resume.

  • Primarily telephonic. No field work needed for this role.

  • Fully remote. Candidates will need a quite, dedicated work space with no distractions. This role will require that the candidate be hard wired into the modem. Candidates will need to secure a long enough ethernet cord at their own expense.

  • Must have an LPC or LMSW - unrestricted and active in state of Michigan

 

Description

The Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's benefit plan and/or health needs through communication and available resources to promote optimal, cost-effective outcomes. Requires an LMSW or LCP with unrestricted active license
Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services Application and/or interpretation of applicable criteria and guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or member's needs to ensure appropriate administration of benefits Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures
Experience
3+ years of direct clinical experience, e.g., hospital setting or alternative care setting such as ambulatory care or outpatient clinic/facility.

Healthcare and/or managed care industry experience.
Case Management experience preferred-- Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding
Effective communication skills, both verbal and written.
Ability to multitask, prioritize and effectively adapt to a fast paced changing environment
Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer.
Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.
Typical office working environment with productivity and quality expectations
One of the following unrestricted licenses in the state of Michigan is required: LMSW or LPC
 
Education
Minimum of a Master's Degree in a Behavioral/Mental Health/Social Work or Human Service Field
One of the following unrestricted licenses in the state of Michigan is required: LMSW or LPC
Case Management Certification CCM preferred

Assessment of Members:
• Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member’s needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member’s benefit plan and available internal and external programs/services.
• Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and address complex clinical indicators which impact care planning and resolution of member issues.
• Using advanced clinical skills, performs crisis intervention with members experiencing a behavioral health or medical crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically indicated.
• Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services.
Enhancement of Medical Appropriateness and Quality of Care:
• Application and/or interpretation of applicable criteria and clinical guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or member’s needs to ensure appropriate administration of benefits
• Using holistic approach consults with supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary view in order to achieve optimal outcomes
• Identifies and escalates quality of care issues through established channels
• Ability to speak to medical and behavioral health professionals to influence appropriate member care.
• Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/behavior changes to achieve optimum level of health
• Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
• Helps member actively and knowledgably participate with their provider in healthcare decision-making
• Analyzes all utilization, self-report and clinical data available to consolidate information and begin to identify comprehensive member needs.
Monitoring, Evaluation and Documentation of Care:
• In collaboration with the member and their care team develops and monitors established plans of care to meet the member’s goals
• Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.
• Majority of time is spent on telephonic outreach and documentation in a clinical case management platform.
 

Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. Application and/or interpretation of applicable criteria and guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or member's needs to ensure appropriate administration of benefits ? Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures