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Case Management Supervisor Jobs in Michigan (NOW HIRING)

genex

Medical Nurse Case Manager

Marquette, MI · On-site

The individual must have completed a supervised field experience, in case management, health, or behavioral health as part of the degree requirements; and URAC-recognized certification in case ...

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Case Management Supervisor information

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$12

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$28

How much do case management supervisor jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for case management supervisor in Michigan is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by Case Management Supervisors, and how can they be effectively managed?

Case Management Supervisors often face challenges such as balancing caseloads among team members, ensuring compliance with regulatory standards, and supporting staff through complex client situations. Effective management involves regular team meetings to assess workload distribution, ongoing training to keep staff updated on best practices, and fostering open communication to address concerns promptly. Supervisors who prioritize collaboration and provide clear guidance tend to create a supportive environment that helps their teams succeed.

Who gets paid more, a manager or a supervisor?

In general, managers tend to earn higher salaries than supervisors because they have broader responsibilities, oversee larger teams, and often require more experience or advanced skills. Salary differences can vary depending on the industry, organization size, and geographic location, but management roles typically offer higher compensation than supervisory positions.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialization in fields like healthcare or legal case management. Senior-level case managers or those working in high-demand industries can earn salaries exceeding $80,000 annually, with some reaching over $100,000 in certain regions or organizations. Salary varies based on location, industry, and level of responsibility.

What does a Case Management Supervisor do?

A Case Management Supervisor oversees a team of case managers who coordinate services and support for clients, often in social services, healthcare, or community organizations. Their responsibilities include supervising staff, ensuring compliance with policies and procedures, managing caseloads, and providing guidance on complex cases. They also monitor program outcomes, facilitate training, and help resolve escalated client issues. The role requires strong leadership, organizational, and communication skills.

What is the difference between Case Management Supervisor vs Case Coordinator?

AspectCase Management SupervisorCase Coordinator
CredentialsRelevant certifications (e.g., CCM, LCSW), experience in case managementTypically similar certifications or experience, but often less senior
Work EnvironmentSupervisory role overseeing case management teams in healthcare or social servicesDirectly manages individual cases, working closely with clients and providers
Employer & IndustryHospitals, social service agencies, insurance companiesCommunity organizations, healthcare facilities, social service agencies
Search & Comparison IntentUnderstanding supervisory roles, career progression, responsibilitiesManaging specific cases, client interaction, case documentation

The main difference between a Case Management Supervisor and a Case Coordinator lies in their responsibilities and seniority. The supervisor oversees teams and manages broader case management strategies, while the coordinator handles individual cases and direct client interactions. Both roles require relevant certifications and are common in healthcare and social services industries.

What are the 4 pillars of case management?

The four pillars of case management are assessment, planning, implementation, and evaluation. These core components guide case managers in providing comprehensive support, coordinating services, and ensuring client progress. Strong communication skills and documentation are essential tools in effectively managing cases within this framework.

What are the key skills and qualifications needed to thrive as a Case Management Supervisor, and why are they important?

To thrive as a Case Management Supervisor, you need a solid background in social work or healthcare, typically supported by a relevant degree and experience in case management. Familiarity with case management software, documentation systems, and possibly certifications like CCM (Certified Case Manager) are important. Strong leadership, problem-solving, and interpersonal communication skills help you manage teams and coordinate complex client needs. These skills are crucial to ensuring efficient case oversight, compliance, and positive outcomes for both clients and staff.

What does a case manager supervisor do?

A case management supervisor oversees case managers and their work, ensuring clients receive appropriate services and support. They coordinate case plans, monitor progress, provide staff training, and ensure compliance with policies and regulations. The role often requires strong organizational, communication, and leadership skills, and may involve using case management software.
What are popular job titles related to Case Management Supervisor jobs in Michigan? For Case Management Supervisor jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Case Management Supervisor jobs in Michigan look for? The top searched job categories for Case Management Supervisor jobs in Michigan are:
What are popular job titles related to Case Management Supervisor jobs in MI? For Case Management Supervisor jobs in MI, the most frequently searched job titles are:
Case Management Supervisor jobs near you
Infographic showing various Case Management Supervisor job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $41,613 per year, or $20 per hour.
Case Management Supervisor

Case Management Supervisor

Bethany Christian Services

Kalamazoo, MI • On-site

$18.75 - $24.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Bethany Christian Services rating

7.7

Company rating: 7.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.
Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we're united in our Christian mission and these shared values: We're motivated by our faith, we support one another, we champion justice, we pursue excellence, and we're in it for the long haul. As a Case Management Supervisor, you'll help carry this mission forward and make a meaningful impact every day.
How Your Role Makes a Difference
  • Lead, model, and mentor the development of Sanctuary Model of Care principles in case management team and the programs;
  • Supervise staff in alignment with job requirements, program and agency expectations, DHHS licensing, BAL, ORR, and COA requirements;
  • Effectively distribute case assignments in a fair and equitable manner;
  • Develop, update, and maintain the program operation manuals;
  • Promote effective operations through hiring, training, and orientation of new hires;
  • Conduct weekly individual and team supervision meetings with direct reports and interns;
  • Build and sustain a cohesive team while cultivating a positive employee morale;
  • Ensure agency policies and procedures are enforced through employee evaluations, conference request, time sheets, and reimbursement vouchers;
  • Manage employee vacation scheduling to ensure adequate coverage for program service needs;
  • Ensure integration of case management personnel with treatment team outcome and therapeutic needs;
  • Stay up to date on current industry trends and theories while recommending changes in agency policies and practices when appropriate;
  • Participate in the preparation of annual budget, goals and objectives for the program;
  • Develop, maintain, and enhance positive work relationships with referral sources, state and federal agencies, volunteer and community agencies, employers, and individuals;
  • Actively participate in community forums relevant to primary job responsibilities;
  • Effectively and efficiently track all report submissions to ensure timeliness and accuracy;
  • Attend training as needed and apply newly gained knowledge to provided service;
  • Maintain an awareness of current trends, theories, state licensing regulations, legislation and practices through the review of professional journals and literature, participation in relevant educational forums;
  • Attend project teams, local, and national meetings to enhance provision of services to populations served;
  • Receive and process intake and referrals in a timely manner;
  • Establish and maintain post residential placement options including a network of SIL homes;
  • Coordinate discharge and aftercare services in conjunction with Aftercare Specialist;
  • Develop community resources for youth including job placements and volunteer opportunities;
  • Participate in and ensure that on-call system meets program needs;
  • Essential job responsibilities may vary based on the specific needs of each program/department;
  • May be required or asked to participate in a Bethany sponsored event;
  • Complete other duties as assigned.

What Will Make You Successful
  • Master's degree in behavioral sciences, human services or social services field from an accredited college and four (4) years of progressive employment experience that demonstrates supervisory and case management experience;

OR
  • Bachelor's degree and four (4) years of progressive employment experience that demonstrates supervisory and case management experience. At least one (1) year of experience managing others;
  • Bilingual in English/Spanish preferred;
  • Active Child Welfare Certification in the state of the work location may be required;
  • Obtain and maintain the appropriate professional licensure and registration, if applicable;
  • Demonstrated ability with providing excellent clinical, therapeutic, and crisis intervention skills;
  • Excellent verbal and written communication skills;
  • Must exhibit an ability to apply the principles of logic and critical thinking with problem solving;
  • Work well under pressure and adaptable to change;
  • Exhibit integrity and good moral character to provide appropriate care;
  • Possess the relevant experience and/or qualifications to work with these clients and clients with special needs; and,
  • Be properly trained and licensed, as necessary;
  • Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route:
  • TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.
  • Results of medical examination (as required by State Licensing, including results of TB tests and immunization records).
  • Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
  • Must be 21 years old with a valid driver's license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
  • Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
  • Pass a criminal history screen, including state and local child protection agency registries;
  • Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You
  • Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
  • Access to training, professional development, and career growth opportunities
  • Comprehensive health insurance (medical, dental, and vision)
  • 403(b) retirement plan with employer match eligibility
  • Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
  • Access to education reimbursement for those that qualify
  • Comprehensive employee assistance and wellness program
  • Employer paid long-term disability and group term life insurance

#LI-CD1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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