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How much do case management specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for case management specialist in the United States is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.64 per hour, depending on experience, location, and employer.

What is a case management specialist?

Case Management Specialists are professionals who coordinate and manage services for individuals in need, such as patients, clients, or vulnerable populations. They assess clients' needs, develop service plans, connect them with appropriate resources, and monitor their progress to ensure effective support. These specialists often work in healthcare, social services, or community organizations, acting as advocates to help clients achieve better outcomes and navigate complex systems.

What are the key skills and qualifications needed to thrive as a case management specialist?

To thrive as a Case Management Specialist, you need strong organizational skills, knowledge of case management processes, and typically a degree in social work, psychology, or a related field. Familiarity with case management software, documentation systems, and relevant certifications like CCM (Certified Case Manager) are often required. Excellent communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating across teams. These skills and qualifications are crucial for effectively coordinating care, supporting clients' needs, and ensuring positive outcomes.

What are the most common challenges faced by case management specialists when coordinating care among multiple providers?

Case Management Specialists often encounter challenges related to communication and information sharing among various service providers, such as healthcare professionals, social workers, and community organizations. Ensuring that all parties are updated and aligned on a client's care plan requires strong organizational skills and persistence. Additionally, balancing heavy caseloads while advocating for clients' needs can be demanding, especially in fast-paced environments or when dealing with complex cases. Building rapport with both clients and providers is essential to facilitate smooth coordination and achieve positive outcomes.

What is the difference between Case Management Specialist vs Social Worker?

AspectCase Management SpecialistSocial Worker
Required CredentialsTypically a bachelor's degree in social work, psychology, or related field; certifications varyOften requires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, government agencies, community organizations
Employer & Industry UsageHealthcare, insurance, social servicesPublic and private social service agencies, healthcare, mental health
Common Search & ComparisonOften compared due to overlapping responsibilities in client support and resource coordination

While both roles involve supporting clients and coordinating services, Case Management Specialists typically focus on resource coordination within healthcare or insurance settings, often with specific certifications. Social Workers have a broader scope, including counseling and advocacy, and usually require advanced degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What type of case management specialist makes the most money?

Senior case management specialists, such as clinical or healthcare case managers with advanced certifications and extensive experience, tend to earn the highest salaries. Those working in specialized fields like medical or mental health case management often have higher pay due to the complexity of cases and required expertise.
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Case Management Specialist jobs near you
Infographic showing various Case Management Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $49,620 per year, or $23.9 per hour.

Reentry & Case Management Specialist

Spectrum Health Systems

Lawrence, MA • On-site

$27.40 - $28.84/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Location: Essex County Pre-Release and Reentry Center - Lawrence, MA
Schedule: Monday-Friday, 10:00am-6:00pm 

Pay rate: $27.40-$28.84/hour

Benefits:

  • Health, dental, vision insurances/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%!
  • Discounts on wide array of services/entertainment nationwide

The Re-Entry Case Management Specialist is responsible for:

  • Assessing and evaluating offender needs using designated assessment and risk-assessment instruments.
  • Monitoring offender compliance with all programs and ECSD rules and regulations.
  • Facilitating evidence-based psychoeducational groups for assigned population as defined by the curriculum and according to Spectrum standards.
  • Providing reentry planning for eligible pretrial inmates.
  • Facilitating reentry/discharge planning for assigned sentenced populations.
  • Completing Strengths, Needs, and Culture Discovery.
  • Reentry data/progress transfer within continuum (Middleton, ECPRC, WIT, STAR).
  • Providing support and guidance for inmate population to navigate and addressing needs/issues (Canteen/Inmate Accounts, Property, Visits, Notary service, grievances, and facility processes).

Qualifications:

  • Bachelor’s degree in criminal justice, human services, education or closely related field required.
  • CADC or LADC preferred.
  • Knowledge of local/regional community resources for substance use recovery and reentry stabilization

Apply