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Case Management Processor Jobs (NOW HIRING)

Dir Case Management II

Spokane, WA · On-site

$177K - $246K/yr

This position is responsible for the development and implementation of the case management process; coordinating and supervising the duties of the clinical case managers and social workers; promoting ...

Director of Case Management

Los Angeles, CA · On-site

$59.78 - $87.44/hr

Implements and monitors processes to ensure optimal utilization of resources and appropriate ... Thorough knowledge of case management processes, utilization management practices, and care ...

The Director of Case Management (DCM) is responsible for the operational functions the Case ... Drives continuous process improvement initiatives using data analytics and performance insights.

Case Management Coordinator

Denver, CO · On-site

$64K - $77K/yr

Build out the process and drive the team handling all collaboration with county Case Managers to submit reauthorization submissions for Colorado's waiver programs (CFC, CES, SLS) to ensure patients ...

Build out the process and drive the team handling all collaboration with county Case Managers to submit reauthorization submissions for Colorado's waiver programs (CFC, CES, SLS) to ensure patients ...

Director Case Management

Missoula, MT · On-site

$112K - $130K/yr

Director Case Management Duration: Full-Time Position Salary: $112,000 - $130,000 1 year of ... The RN utilizes the nursing process in assessing, planning, implementing and evaluating the nursing ...

Director Case Management

Charleston, SC · On-site

$102K - $153K/yr

This role leads the integration of patient care and discharge planning processes with hospital ... Oversee core case management functions and practices. * Ensure adherence to care coordination and ...

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Case Management Processor information

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How much do case management processor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for case management processor in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a case management processor?

A Case Management Processor is responsible for reviewing, organizing, and managing case files and documentation to support efficient case resolution. They ensure accuracy, compliance, and timely processing of information while coordinating with other teams or departments. The role often involves data entry, verifying case details, and maintaining confidential records. Strong attention to detail, time management, and communication skills are essential for success in this position.

What are the typical daily responsibilities of a case management processor?

As a Case Management Processor, your day-to-day tasks include reviewing and processing case documentation, updating records in case management systems, and ensuring all information is accurate and compliant with organizational standards. You will often communicate with case managers, clients, or other departments to obtain missing information or clarify case details. Attention to deadlines and detail is crucial, as your work directly supports the efficiency and effectiveness of the broader case management team. This role offers valuable exposure to case management processes and can be a strong stepping stone for further advancement within the organization.

What are the key skills and qualifications needed to thrive in the case management processor position, and why are they important?

To thrive as a Case Management Processor, you should have strong organizational skills, attention to detail, and experience with data entry or administrative work, often supported by a high school diploma or some post-secondary education. Familiarity with case management software, CRM platforms, and secure data handling protocols is typically required. Excellent communication, time management, and problem-solving abilities help you effectively support case managers and clients. These competencies ensure accurate processing of documentation, efficient workflow, and reliable support for case management teams.

Is a case management processor a good career?

A case management processor is a role that involves reviewing and processing cases in healthcare, social services, or insurance settings. It offers opportunities for stable employment, requires strong organizational and communication skills, and may involve certifications or training. The career can be rewarding for those interested in helping clients navigate complex systems.

What qualifications do you need to be a case management processor?

A case management processor typically needs a high school diploma or equivalent, along with strong organizational and communication skills. Some roles may require experience with case management software or relevant certifications, such as a case management credential or related training, depending on the industry and employer requirements.
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Infographic showing various Case Management Processor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

MANAGER OF CASE MANAGEMENT

Westlake, OH • On-site

Southwest General
Hospitals • 1 - 5K employees

Full-time

Posted 12 days ago


Southwest General Health Center rating

6.9

Company rating: 6.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz


Job description

Summary

  • POSITION INFORMATION
    • Position summary:
      • The Case Management Manager is responsible for the daily operational leadership of the Case Management Department, including staffing, workflow oversight, patient progression, discharge planning, staff performance, regulatory compliance, and departmental performance outcomes.

        Reporting to the Director of Case Management, the Manager ensures consistent execution of case management processes. The role provides direct supervision, coaching, workflow management, clinical-operational support, and performance oversight for assigned CM staff. The Manager collaborates with physician advisors/medical directors, case management, clinical operations, revenue cycle, payer relations, quality, compliance, and other stakeholders to support timely, accurate, evidence-informed case management decisions and appropriate stewardship of healthcare resources.

  • MINIMUM QUALIFICATIONS
    • Education:
      • Bachelor of Science in Nursing (BSN) required or an equivalent qualification consistent with organizational policy.
      • Master's degree in Nursing, Healthcare Administration, Business Administration, Public Health, or a related field preferred.

    • Required length and type of experience:
      • Five or more years of progressive case management/discharge planning in an acute care environment is preferred, or a closely related clinical management function.
      • Prior formal leadership experience is required; two or more years of supervisory or management experience in case management is preferred.

    • Required licensure, certification or registry:
      • Current Ohio State Board of Nursing license required.
      • Certified Case Manager (CCM) certification preferred.
      • Accredited Case Manager (ACM) certification preferred.
    • Core Knowledge, Skills, and Competencies
      • Knowledge of case management, discharge planning, and transitions of care principles.
      • Understanding of Medicare, Medicaid, managed care, and commercial payer requirements.
      • Knowledge of regulatory and accreditation requirements affecting case management and discharge planning.
      • Demonstrated skills in people leadership, coaching, performance management, conflict resolution, and change management.
      • Proficiency in operational analytics, KPI interpretation, root-cause analysis, and process improvement.
      • Strong interdisciplinary communication skills, with the ability to collaborate effectively with nursing, physicians, physician advisors, payers, revenue cycle, and leadership.
      • Demonstrated professional nursing judgment, ethical practice, confidentiality, and appropriate stewardship of healthcare resources.

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