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Case Management Assistant Jobs in Silver Spring, MD

Sasha Bruce Youthwork Inc

Case Manager

Washington, DC · On-site

$22.75 - $29.25/hr

Provide harm reduction counseling, crisis intervention, and ongoing case management * Facilitate referrals to housing, healthcare, mental health, legal, education, and employment services * Assist ...

U.S.VETS

Case Manager II

Washington, DC · On-site

$23.08 - $28.85/hr

Case management is a collaborative process which assesses, plans, implements, coordinates, monitors ... Monitors program rent/participant fee compliance to assist clients in prioritizing housing

Addiction Recovery

Entry-Level Case Manager

Laurel, MD · On-site

$20 - $25.75/hr

Develop individualized case management and discharge plans in collaboration with patients and the ... Coordinate referrals and assist patients in completing applications, scheduling appointments, and ...

Addiction Recovery

Entry-Level Case Manager

Crownsville, MD · On-site

$20 - $25.75/hr

Develop individualized case management and discharge plans in collaboration with patients and the ... Coordinate referrals and assist patients in completing applications, scheduling appointments, and ...

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Case Management Assistant information

See Silver Spring, MD salary details

$13

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How much do case management assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for case management assistant in Silver Spring, MD is $21.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.34 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
More about Case Management Assistant jobs

What are the most commonly searched types of Case Management jobs in Silver Spring, MD?

The most popular types of Case Management jobs in Silver Spring, MD are:

What job categories do people searching Case Management Assistant jobs in Silver Spring, MD look for?

The top searched job categories for Case Management Assistant jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Case Management Assistant jobs?

Cities near Silver Spring, MD with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $45,710 per year, or $22 per hour.

Housing Case Manager

The Montgomery County Coalition for the Homeless

Rockville, MD

$55K/yr

Full-time

Posted 18 days ago

Job description

Description

General Description:  The Housing Case Manager has a dynamic role working with clients that require an individual with housing first and trauma informed care knowledge. This position requires a skilled worker in motivational interviewing and ability to meet clients where they are to help remove barriers to housing and move clients quickly into permanent housing.

Requirements

Essential Duties and Responsibilities:


Maintain an active caseload of 18 clients who need housing-focused individualized case management.

Assess client's needs and appropriate services and assist in implementing service plans. 

Assist clients with moving onto permanent housing by providing intensive case management services and utilizing the MCCH structured rapid move-out model, with the goal of assisting clients to move out within 30 days, when possible.

Follow all MCCH and NSES policies and procedures regarding case management service delivery including, providing a wide variety of client services such as: providing referrals, access, and resources; providing life skills training to clients such as managing a budget, diet, health maintenance, and legal issues; and (if needed) providing referrals to community health services, psychiatric services, vocational, educational, and substance use treatment programs, and to various housing options.

Arrange transportation services for clients to scheduled medical and/or social services appointments.

Coordinate prescribed medications for clients including arranging refills with pharmacy, addressing pharmacy coverage issues with insurance.

Complete, and update, when necessary, Acuity Scale, VI-SPDAT, and FULL-SPDAT for assessments and the Individual Housing Plan (IHP) and maintain all pertinent client paperwork. Also, complete client data for reporting purposes including accurate and complete data in the Homeless Management Information System (HMIS).

Assess clients in crisis and resolving conflicts. Develop interventions to resolve problematic behaviors.

Work closely with the entire Case Management Team, including the Manager of Housing and Supportive Services, Lead Housing Case Manager, Housing Support Navigator, Employment Support Navigator, Benefit Support Navigator, and Client Care and Operations Team to ensure effective operation of the program and facility and the integrated delivery of case management services.

Maintain and reviews clients' charts and files on a regular basis to monitor progress and assist with moving clients on to permanent housing quickly.

Meet with clients at a minimum of once every week and document these meetings (Case Notes) in HMIS.

Attend and participate in the Montgomery County Coordinated Entry bi-weekly meetings, clinical team meetings, monthly NSES staff meetings, and other meetings and staff trainings as necessary.

Responsible for building and maintaining relationships with other service providers, including coordinating client service delivery with on-site providers of primary and behavioral health care and understanding of community housing and supportive services.

Other related duties as assigned.



Required Knowledge, Skills, and Abilities:

Master's degree preferred in Social Work or Human Services field.  Bachelor's degree accepted with additional experience.

Minimum 2-years' experience (without Master's degree, or one year with Master's degree) providing clinical or case management services to people experiencing homelessness or persons earning low income, to a population with mental health needs, substance use, or co-occurring disorders, or a population needing assistance with employment and vocational literacy.

Knowledge of Best Practices including Housing First, Motivational Interviewing, Harm-Reduction, and Trauma Informed Care along with their methods of service delivery.

Ability to negotiate and maintain positive relationships with co-workers and clients.

Ability to comprehend and follow guidelines of grants and contract agreements.

Valid driver's license and a clean driving record preferred.

Advocate for homeless population.


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