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Remote Online Case Manager Jobs in Silver Spring, MD

U.S. Courts

Case Manager

Alexandria, VA · On-site +1

$56K - $91K/yr

The case manager maintains the official case events summary on the docket sheet from opening to final disposition and performs quality control of all assigned electronic cases within established time ...

York Risk Services

RN Field Case Manager

Fairfax, VA · Remote

$79K - $101K/yr

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face to face interaction with injured workers and medical ...

Sedgwick

RN Field Case Manager

Washington, DC · Remote

$88K - $112K/yr

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face to face interaction with injured workers and medical ...

Sedgwick

RN Field Case Manager

Fairfax, VA · Remote

$79K - $101K/yr

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face to face interaction with injured workers and medical ...

York Risk Services

RN Field Case Manager

Washington, DC · Remote

$88K - $112K/yr

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face to face interaction with injured workers and medical ...

U.S. Courts

Case Administrator I/II

Washington, DC · On-site +1

$51K - $91K/yr

Manages cases from opening through final disposition, maintains official case records, and handles docketing, noticing, and related administrative tasks. Reviews filed documents for compliance with ...

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All JobsOnline Case JobsRemote Online Case Manager JobsRemote Online Case Manager Jobs in Silver Spring, MD

Remote Online Case Manager information

See Silver Spring, MD salary details

$19

$49

$82

How much do remote online case manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote online case manager in Silver Spring, MD is $49.14, according to ZipRecruiter salary data. Most workers in this role earn between $36.54 and $59.38 per hour, depending on experience, location, and employer.

What is a remote online case manager?

A Remote Online Case Manager is a professional who coordinates and manages cases, such as healthcare, social services, or legal matters, while working remotely using digital tools. Their primary responsibilities include assessing client needs, developing action plans, monitoring progress, and communicating with clients and service providers through email, phone, or video conferencing. This role requires strong organizational, communication, and problem-solving skills, as well as proficiency with online case management systems. Remote Online Case Managers play a vital role in ensuring clients receive appropriate services and support, even when working from a distance.

What are the key skills and qualifications needed to thrive as a remote online case manager?

To thrive as a Remote Online Case Manager, you typically need a background in social work, psychology, or a related field, along with strong case management and organizational skills. Familiarity with case management software, secure communication tools, and database systems is often required. Excellent written communication, empathy, and problem-solving abilities help build trust and effectively serve clients remotely. These skills ensure efficient, client-focused support and accurate documentation in a virtual environment.

What are some common challenges faced by remote online case managers, and how can they be overcome?

Remote Online Case Managers often face challenges such as maintaining effective communication with clients and team members across different locations and time zones. Staying organized while managing multiple cases digitally can also be demanding. To overcome these challenges, it's important to leverage secure case management software, establish clear routines, and proactively schedule regular check-ins with clients and colleagues. Building strong digital communication skills and setting boundaries to avoid burnout are also key to succeeding in this role.

What is the difference between Remote Online Case Manager vs Remote Telehealth Case Manager?

AspectRemote Online Case ManagerRemote Telehealth Case Manager
CredentialsCase management certification, healthcare or social work backgroundSimilar credentials, often with additional telehealth training
Work EnvironmentPrimarily online, case management software, phone, emailOnline consultations, telehealth platforms, phone, email
Employer & IndustryHealthcare providers, insurance companies, social servicesHealthcare providers, telehealth companies, insurance
Search & Comparison IntentFocus on case management tasks, patient advocacyFocus on remote patient care via telehealth

The main difference is that Remote Online Case Managers focus on managing cases through online documentation and communication, often involving social or healthcare services. Remote Telehealth Case Managers specifically provide patient support and coordination via telehealth platforms, emphasizing direct patient interaction. Both roles require similar credentials but differ in their primary work setting and patient engagement methods.

What are popular job titles related to Remote Online Case Manager jobs in Silver Spring, MD?

For Remote Online Case Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Online Case Manager jobs in Silver Spring, MD look for?

The top searched job categories for Remote Online Case Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Online Case Manager jobs?

Cities near Silver Spring, MD with the most Remote Online Case Manager job openings:

Remote Online Case Manager jobs near you
Infographic showing various Remote Online Case Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $102,208 per year, or $49.1 per hour.

Case Manager

U.S. Courts

Alexandria, VA • On-site, Remote

$56K - $91K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Summary
The position is in the Clerk's Office of the United States District Court for the Eastern District of Virginia, Alexandria Division. The case manager maintains the official case events summary on the docket sheet from opening to final disposition and performs quality control of all assigned electronic cases within established time frames.
Learn more about this agency
Duties
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  • Provide frontline customer service by answering and routing incoming phone calls and assisting customers at the public counter. Provide appropriate procedural information to litigants, the public, chambers, and clerk's office staff. Assist the public in the use of computerized databases.
  • Receive, stamp and review incoming paper case-related documents to determine conformity with appropriate rules, practices, and court procedures. Examine all pleadings and accept those that conform to federal and local rules of practice. Check for prior or prohibited filing(s).
  • Verify attorneys' authority to practice before the court. Serves as primary for pro hac vice applications. Accepts and processes attorney admission applications.
  • Open civil cases in the Case Management/Electronic Case Files system (CM/ECF) upon receipt of initiating documents, such as complaints. Assign case numbers to new cases, randomly assign cases to judges, and prepare case files, by scanning, entering data, and uploading documents into CM/ECF. Route to appropriate case manager.
  • Perform cashier duties. Collect appropriate fees and issue receipts. Secure funds in the cash register and balance cash drawer at the end of the day. Process credit card payments.
  • Enter judgments into JIFMS financial system.
  • Serve in a support role, including backup, by assisting the local interpreter coordinator with securing qualified interpreters for court hearings and trials. Provide outstanding customer service to the members of the interpreter community and builds a solid rapport with regularly utilized interpreters. Execute all associated functions associated with contracting interpreters and notify appropriate court staff when services are arranged.
  • Sort, classify, and file case documents and records, including state court records. Retrieve, scan, and/or copy files for the public, court personnel, attorneys, and others. Certify court documents
  • Maintain the integrity of the filing system by monitoring proper access to sealed records. Ensure records maintained in secure areas meet audit guidelines, by updating and maintaining the sealed log in a timely manner.
  • Prepare and ship records to the appropriate Federal Records Center and retrieve records from the center when required.
  • Prepare FedEx and UPS shipments in a timely manner. Post outgoing mail. May scan mail and electronically deliver to other divisions. Operate postage and other equipment, such as the mail meter, and update the meter log, as needed.
  • Utilize various computer programs, various electronic databases, and information systems to obtain case information to respond to inquiries, track the movement of files and records, generate bar labels, and perform word processing. Operate personal computer, mailing, copying, records, and scanning equipment.
  • Perform other operational, administrative, or technical support duties as assigned.

Requirements
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Conditions of employment
  • Employees must be United States citizens or eligible to work in the United States.
  • Employees will be hired provisionally pending the results of a background investigation.
  • Employees are required to adhere to the Code of Conduct for Judicial Employees.
  • Employees are required to use Electronic Fund Transfer (EFT) for payroll deposit.

Qualifications
Applicants must have two years of progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical or administrative procedures. This experience must have included the demonstrated ability to apply a body of rules, regulations, directives, or laws and involved the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Experience in a court environment is preferred but not required.
The successful candidate will be a people- oriented professional who is responsible, friendly, organized and has the following:
  • The ability to communicate effectively, exercising good judgment and tact.
  • The ability and sincere desire to meet the public in a professional and courteous manner, work harmoniously with others in a team-based organization, and handle confidential matters professionally.
  • The ability to multitask, meet stringent deadlines, and be detail-oriented; and,
  • The ability to think critically and apply emotional intelligence in all situations.

Applicants with a sincere desire to serve the public are encouraged to apply.
Education
High School graduation or equivalent required. College degree preferred.
Additional information
  • Positions with the United States District Court Clerk's Office are Excepted Service appointments. Excepted service appointments are at will and can be terminated with or without cause by the Court.
  • The Court reserves the right to modify the conditions of this job announcement, to withdraw the job announcement, or to fill the position sooner than the closing date, if a closing date is shown; any of these actions may occur without any prior written or other type of notice.
  • To view the full job announcement please visit here.

The United States District Court is an Equal Opportunity Employer.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A generous benefits package is available and includes:
  • A minimum of 11 paid holidays per year
  • Paid annual leave and Paid sick leave
  • Retirement benefits
  • Optional participation in the Thrift Savings Plan
  • Optional participation in choice of Federal Employees' Health Benefits
  • Optional participation in the choice of Supplemental Dental and Vision Insurance
  • Optional participation in choice of Federal Employees' Group Life Insurance
  • Optional participation in the Flexible Benefits Program
  • Optional participation in Long- Term Care Insurance
  • Optional participation in private long-term disability plan
  • Situational telework authorized
  • Credit for prior government service

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