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Care Now Receptionist Jobs in Virginia (NOW HIRING)

PDS Health

Receptionist

Alexandria, VA · On-site

$17/hr

Now is the time to join Lake Barcroft Dental Group. You will have opportunities to learn new skills ... Schedule appointments that result in each healthcare provider having a smooth, productive day

PDS Health

Receptionist

Chantilly, VA · On-site

$17/hr

Now is the time to join Chantilly Modern Dentistry. You will have opportunities to learn new skills ... Schedule appointments that result in each healthcare provider having a smooth, productive day

Goodwin Living

Receptionist (Part-Time)

Alexandria, VA · On-site

$20/hr

C. region by The Washington Post every year since 2019 -- and now nationally by USA Today . Since ... As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are ...

Frenchies

Receptionist

Onemo, VA · On-site

$14.42 - $19.12/hr

Preferred experience in a receptionist or concierge role * Exceptional communication skills and a ... Now, there's Frenchies Modern Nail Care, a brand-new concept taking nail care to the next level.

Frenchies

Receptionist

Midlothian, VA · On-site

$11 - $15/hr

Sense of urgency * Preferred experience in a receptionist or concierge role * Exceptional ... Now, there's Frenchies Modern Nail Care, a brand-new concept taking nail care to the next level.

NVA

Veterinary Receptionist

Midlothian, VA

$13.75 - $16.75/hr

Now Hiring! Receptionist for our Animal Hospital Are you passionate about animals and providing ... That starts by empowering our care teams. We nurture their growth with resources to practice ...

NVA

Veterinary Receptionist

Midlothian, VA · On-site

$14.25 - $17/hr

Now Hiring! Receptionist for our Animal Hospital Are you passionate about animals and providing ... That starts by empowering our care teams. We nurture their growth with resources to practice ...

Frenchies

Receptionist / Concierge

Mannboro, VA · On-site

$17/hr

Preferred experience in a receptionist or concierge role * Exceptional communication skills and a ... Now, there's Frenchies Modern Nail Care, a brand-new concept taking nail care to the next level.

Frenchies

Receptionist/Concierge

Water View, VA · On-site

$16/hr

Preferred experience in a receptionist or concierge role * Exceptional communication skills and a ... Now, there's Frenchies Modern Nail Care, a brand-new concept taking nail care to the next level.

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Care Now Receptionist information

What are the key skills and qualifications needed to thrive as a Care Now Receptionist, and why are they important?

To thrive as a Care Now Receptionist, you need excellent organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with electronic medical record (EMR) systems, multi-line phone systems, and scheduling software is typically required. Strong interpersonal skills, professionalism, and the ability to remain calm under pressure help create a positive experience for patients and staff. These abilities are crucial for maintaining efficient clinic operations, ensuring accurate patient information, and delivering high-quality service in a fast-paced healthcare environment.

What are some common challenges a Care Now Receptionist faces in a fast-paced urgent care environment?

As a Care Now Receptionist, you may often handle high patient volumes, which requires excellent organizational and multitasking skills. Managing patient check-ins, verifying insurance, and answering calls simultaneously can be demanding, especially during peak hours. Strong communication skills are essential for calmly addressing patient questions and concerns, while efficiently collaborating with medical staff. The ability to remain composed under pressure and prioritize tasks is key to ensuring smooth front desk operations.

What does a Care Now Receptionist do?

A Care Now Receptionist is responsible for greeting patients, managing check-ins and check-outs, answering phones, scheduling appointments, and handling basic administrative tasks in a Care Now urgent care clinic. They serve as the first point of contact for patients and help ensure the front desk runs smoothly. Additionally, they may verify insurance information, collect co-pays, and assist with patient paperwork. Good communication, organizational skills, and a friendly demeanor are important for success in this role.

What is the difference between Care Now Receptionist vs Medical Office Receptionist?

AspectCare Now ReceptionistMedical Office Receptionist
CredentialsHigh school diploma or equivalent; some certifications preferredHigh school diploma or equivalent; certifications like CPC or medical office certifications beneficial
Work EnvironmentUrgent care clinics, walk-in centersDoctor's offices, clinics, outpatient facilities
Job DutiesCheck-in patients, schedule appointments, handle billing inquiriesCheck-in patients, schedule, verify insurance, manage patient records

Both roles involve front-desk responsibilities in healthcare settings, requiring strong communication and organizational skills. While Care Now Receptionists focus on urgent care centers, Medical Office Receptionists work in various outpatient clinics. The core duties and credentials overlap significantly, making them comparable roles within the healthcare administrative field.

What are popular job titles related to Care Now Receptionist jobs in Virginia? For Care Now Receptionist jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Care Now Receptionist jobs in Virginia look for? The top searched job categories for Care Now Receptionist jobs in Virginia are:
What cities in Virginia are hiring for Care Now Receptionist jobs? Cities in Virginia with the most Care Now Receptionist job openings:
Care Now Receptionist jobs near you

Receptionist

PDS Health

Alexandria, VA • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Now is the time to join Lake Barcroft Dental Group. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
  • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
  • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
  • Schedule appointments that result in each healthcare provider having a smooth, productive day
  • Interact and communicate with patients and guests in the reception area during their wait time
  • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
  • Ensure that all tasks on the front office checklist are completed daily
  • Post payments to patient accounts in accordance with Company policies
  • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
  • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
  • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
  • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
  • Active participant in daily morning huddles, monthly team meetings and any other meetings as required
  • Thorough understanding of business imperatives and how the role directly impacts metrics
  • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
  • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
  • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
  • Other duties and responsibilities as assigned

Qualifications
  • High School Diploma or general education degree (GED)

Preferred
  • Prior course work or on-the-job training in the fields or dentistry, insurance, or business

Knowledge/Skills/Abilities
  • Knowledge of office practices, technology applications and patient insurances
  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
  • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
  • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
  • Influencer (active listener/observer of behavior; creates a win/win need for change)
  • Self-motivated, reliable individual capable of working independently as well as part of a team
  • Ability to manage tasks and time effectively without compromising the quality of the work
  • Excellent interpersonal, oral and written communication skills
  • Ability to handle and maintain extreme confidentially with patient records
  • Organized, detail-oriented individual able to work in a fast-paced environment

Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community

Compensation Information
$17.00-$24.00 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

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