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Mental Health Receptionist Jobs in Virginia (NOW HIRING)

Potomac Center, Inc.

Be Seen First

Outpatient Mental Health Receptionist / Scheduling & Billing

Alexandria, VA · On-site

$16.97 - $25/hr

... mental health practice is hiring a Full-Time Receptionist / Scheduling & Billing Coordinator to be the first friendly face (and voice) our clients meet. You'll help create a welcoming, stress-free ...

UHS

Receptionist (Flex)

Virginia Beach, VA

$15 - $19.75/hr

The hospital is accessible 24 hours a day for admissions, and includes mental health assessments ... Training new receptionist as needed One of the nation's largest and most respected hospital ...

Pulaski Medical LLC

Receptionist

Pulaski, VA

$13.75 - $18.25/hr

As a Receptionist , you are responsible for creating a positive patient-centric experience by ... or mental health field. Responsibilities : · Welcome visitors / patients by greeting them in ...

Pinnacle Treatment Centers

Receptionist

Williamsburg, VA · On-site

$14.25 - $18.75/hr

As a Receptionist , you are responsible for creating a positive patient-centric experience by ... or mental health field. Responsibilities : • Welcome visitors / patients by greeting them in ...

Pinnacle Treatment Centers

Receptionist

Pulaski, VA · On-site

$13.75 - $18.25/hr

As a Receptionist , you are responsible for creating a positive patient-centric experience by ... or mental health field. Responsibilities : • Welcome visitors / patients by greeting them in ...

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Mental Health Receptionist information

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How much do mental health receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for mental health receptionist in Virginia is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mental Health Receptionist, and why are they important?

To thrive as a Mental Health Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of confidentiality and healthcare regulations, usually supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health record (EHR) systems, and office equipment is typically required. Exceptional communication, empathy, and the ability to remain calm under pressure are valuable soft skills for interacting with clients in sensitive situations. These skills are crucial for creating a welcoming, efficient, and supportive environment that upholds patient privacy and ensures smooth office operations.

What are some common challenges faced by Mental Health Receptionists in managing patient confidentiality and sensitive information?

Mental Health Receptionists frequently handle confidential patient information, which requires strict adherence to privacy policies such as HIPAA. A common challenge is balancing the need to provide efficient service with maintaining confidentiality, especially in busy or open reception areas. Receptionists must be vigilant about not disclosing patient details to unauthorized individuals and should be comfortable enforcing privacy protocols. Ongoing training and clear communication with clinical staff help ensure best practices are followed while supporting both patients and the care team.

What are the main responsibilities of a mental health receptionist?

A mental health receptionist is responsible for greeting clients, scheduling appointments, managing patient records, and handling phone calls at a mental health clinic or practice. They act as the first point of contact for clients and ensure smooth communication between clients and mental health professionals. Additionally, they may process payments and maintain confidentiality of sensitive information in compliance with privacy regulations like HIPAA.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front desk receptionists in large corporations or luxury settings may also earn higher wages, especially with advanced skills or certifications.

What is the difference between Mental Health Receptionist vs Medical Office Receptionist?

AspectMental Health ReceptionistMedical Office Receptionist
Required CredentialsHigh school diploma; certification variesHigh school diploma; certification varies
Work EnvironmentTherapist offices, clinics, mental health facilitiesHospitals, clinics, medical offices
Employer & IndustryMental health providers, counseling centersHealthcare providers, hospitals
Common Search & ComparisonYesYes

The main difference between a Mental Health Receptionist and a Medical Office Receptionist lies in their work environment and the type of patients they serve. Mental Health Receptionists typically work in mental health clinics or counseling centers, focusing on mental health services, while Medical Office Receptionists work in general healthcare settings, handling a broader range of medical appointments. Both roles require similar credentials and serve as the first point of contact for patients in healthcare settings.

What are popular job titles related to Mental Health Receptionist jobs in Virginia? For Mental Health Receptionist jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Mental Health Receptionist jobs in Virginia look for? The top searched job categories for Mental Health Receptionist jobs in Virginia are:
What cities in Virginia are hiring for Mental Health Receptionist jobs? Cities in Virginia with the most Mental Health Receptionist job openings:
Mental Health Receptionist jobs near you
Infographic showing various Mental Health Receptionist job openings in Virginia as of May 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,739 per year, or $17.7 per hour.
Outpatient Mental Health Receptionist / Scheduling & Billing

Outpatient Mental Health Receptionist / Scheduling & Billing

Potomac Center, Inc.

Alexandria, VA • On-site

$16.97 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

We’re looking for the warm, organized, reliable, and punctual people-loving glue that keeps our practice running smoothly

Our Alexandria-based outpatient mental health practice is hiring a Full-Time Receptionist / Scheduling & Billing Coordinator to be the first friendly face (and voice) our clients meet. You’ll help create a welcoming, stress-free experience from the very first call to the final invoice — all in-person at our cozy office.

You’ll get:

✨ A supportive, non-corporate team that truly values mental health — for clients and staff

✨ Competitive pay + benefits

✨ A workplace where kindness and professionalism go hand-in-hand

What you’ll do:

  • Greet clients with warmth and professionalism (in person + phone)
  • Manage scheduling for therapists and clients
  • Handle billing, insurance verification, and payment processing
  • Keep our records accurate and organized
  • Be the calm in the storm when things get busy

Bonus points if you:

  • Have experience in a mental health or medical office
  • Know your way around PIMSY EHR (or can learn it quickly)
  • Can juggle multiple tasks without losing your smile
  • Speak more than one language

If you’re detail-oriented, reliable, punctual, people-focused, and love making others feel cared for, we’d love to meet you.

 To Apply: email your resume + a quick note about what makes you great at helping people feel welcome.

Company Description

Your neighborhood mental health hub since before Wi-Fi
Counseling, testing & therapy for all ages
13 therapists. 1 roof. 0 judgment.