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Call Center Security Jobs (NOW HIRING)

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

This role operates within a structured, high‑volume call center environment, following ... Select applicants will be subject to a government security investigation and must meet eligibility ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

This role operates within a structured, high-volume call center environment, following established ... Select applicants will be subject to a government security investigation and must meet eligibility ...

Skowhegan Savings

Call Center Representative

Skowhegan, ME · On-site

$15.75 - $19.75/hr

Call Center Representatives are responsible for promptly responding to all incoming customer ... security issues, policies and procedures. • Attends and participates in training courses and ...

Kennedy Services

Call Center Operator

Bethesda, MD · On-site

$16.50/hr

Adhere to all client, operational, and security protocols REQUIREMENTS : * High school diploma or equivalent required * Approximately 2 years of call center experience preferred * Experience working ...

Securitas

Data Center Security Officer

Fairburn, GA · On-site

$19.50/hr

Data Center Security Officer The Data Center Security Officer maintains security and safety of ... If you have experience in positions like Call Center Representative, Dispatch or Camera Monitoring ...

Securitas

Data Center Security Officer

Atlanta, GA · On-site

$19.50/hr

Data Center Security Officer The Data Center Security Officer maintains security and safety of ... If you have experience in positions like Call Center Representative, Dispatch or Camera Monitoring ...

DK Security, Inc

Call Center Operator

Grand Rapids, MI · On-site

$18/hr

Call Center Operator SCOPE: Command Center Operators are an integral part of DK's team! They are ... Provide information and assistance to calling parties concerning emergency, security and general ...

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Call Center Security information

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How much do call center security jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for call center security in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Call Center Security job?

A Call Center Security job involves protecting sensitive customer data, preventing fraud, and ensuring compliance with security policies. Responsibilities may include monitoring calls and systems for suspicious activity, enforcing security protocols, and educating employees on best practices. This role helps prevent unauthorized access, data breaches, and other security threats within the call center environment.

What jobs in the US pay 300,000 a year?

In the context of call center security, high-paying roles typically do not reach $300,000 annually. However, executive positions such as security directors or chief security officers in large organizations can earn this level of compensation, especially with extensive experience, certifications, and leadership responsibilities. Most roles in call center security tend to have lower salary ranges, with top executives being the primary exception at high compensation levels.

What are the typical daily responsibilities of a Call Center Security professional?

A Call Center Security professional is primarily responsible for monitoring access to the call center, ensuring that only authorized personnel enter secure areas, and responding to security incidents or breaches. Daily tasks may include reviewing security logs, managing identity verification systems, conducting routine security audits, and collaborating with IT and operations teams to enforce data protection policies. You may also be involved in security training for staff and updating emergency response protocols. This role requires vigilance, teamwork, and strong problem-solving skills to maintain a safe and compliant work environment.

What is the easiest security job to get?

A security guard position in a call center or similar environment is often considered one of the easiest security jobs to obtain, typically requiring minimal training and no specialized certifications. These roles usually involve monitoring premises, checking IDs, and maintaining safety, with entry-level opportunities available for those with a high school diploma or equivalent.

What are the key skills and qualifications needed to thrive in the Call Center Security position, and why are they important?

To thrive as a Call Center Security professional, you need a solid understanding of information security principles, basic cybersecurity protocols, and experience in monitoring or managing secure access, often supported by relevant certifications such as CompTIA Security+ or equivalent. Familiarity with security monitoring software, incident management systems, and access control tools is highly valued. Strong analytical thinking, attention to detail, clear communication, and a proactive approach set exceptional candidates apart. These skills help prevent breaches, protect sensitive customer data, and ensure a safe environment for both employees and clients in the call center setting.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or quality assurance managers may also command higher pay, especially with relevant certifications and experience.

What is the highest paid security job?

In security roles, executive security positions such as Chief Security Officer (CSO) or Director of Security tend to be the highest paid, often earning six-figure salaries. These roles require extensive experience, leadership skills, and knowledge of security protocols, risk management, and sometimes certifications like CPP or CISSP.
More about Call Center Security jobs
What cities are hiring for Call Center Security jobs? Cities with the most Call Center Security job openings:
What are the most commonly searched types of Call Center Security jobs? The most popular types of Call Center Security jobs are:
What states have the most Call Center Security jobs? States with the most job openings for Call Center Security jobs include:
What job categories do people searching Call Center Security jobs look for? The top searched job categories for Call Center Security jobs are:
Call Center Security jobs near you
Infographic showing various Call Center Security job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Parmele Disability Advocates

Wichita, KS • On-site

$14.25 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
  • 401(k)
  • Dental insurance

Location: Wichita, KS (Hybrid/Remote)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Full-Time
The Hearing Operations Call Center Representative at Parmele Disability Advocates supports clients who are awaiting scheduling of their disability hearing with the Social Security Administration. This position reports directly to a designated Team Lead and the Legal Assistant Manager.
The Call Center Representative Position Responsibilities Include:

  • Answering inbound calls from clients and making outbound calls to clients,
  • Greeting and assisting clients and prospective clients who visit their local office,
  • Interacting with other staff members, clients, the Social Security Administration, and third parties,
  • Accurately documenting interactions with clients, the Social Security Administration, and third parties in Parmele’s case management software,
  • Using Parmele’s case management software to generate pre-created documents for submission to the Social Security Administration, and 
  • Performing various other duties to meet the needs of our clients and the company.
 
Why Should you Work at Parmele Disability Advocates?
Have you ever wanted to work somewhere you could make a difference? Where you’re a part of a larger team working toward great, common goals? Where your past experiences are welcomed and appreciated? Where you could learn new skills and face new challenges advocating for those who can’t advocate for themselves?
If you answered “yes” to these questions, then you might be a great fit at Parmele Disability Advocates! 
We offer competitive pay, a consistent 8am-5pm, Monday through Friday schedule with some flexible options, health insurance, 401(k) with matching contributions, and opportunities for growth in a fun and energetic work environment. At Parmele Disability Advocates, we use our knowledge of disability law, along with our compassionate hearts, to zealously advocate for our clients as they pursue disability benefits, and to inspire hope in our communities.
Experience
Experience in the legal field and knowledge of the Social Security Disability process are not required for a candidate entering the Call Center Representative role at Parmele Disability Advocates. We can and will teach you what you need to know to help us represent our clients well. Most of our staff started at Parmele with no prior experience in the legal field, and 99% of our staff were completely new to the world of disability when they started.
The key factors that we look for in Call Center Representatives are the Core Competencies and Skills that will lead them to grow into the role.
Competencies and Skills

A candidate for the Call Center Representative job role should possess the following qualities:

  • Attentiveness: Call Center Representatives at Parmele Disability Advocates possess a high level of attention to detail, the ability to spot errors, and are highly attentive to the needs of our clients.
  • Efficiency: Call Center Representatives at Parmele Disability Advocates complete tasks efficiently while also comprehending the purpose and importance of each task.
  • Customer Service: Call Center Representatives at Parmele Disability Advocates perform their work with a continuous focus on the client, whether they are actively engaging with the client or performing work on the client’s behalf.
  • Coachability: Call Center Representatives at Parmele Disability Advocates are eager to learn and appreciate constructive feedback and coaching that is given positively.
  • Technical Proficiency: Call Center Representatives at Parmele Disability Advocates are comfortable engaging with various software platforms to perform their duties including Microsoft Word and Microsoft Outlook; they are comfortable learning new technology platforms and catch on quickly.
  • Relational: Call Center Representatives at Parmele Disability Advocates perform their work while also realizing that they are part of a much larger group of people working toward the common goal of winning disability benefits for our clients.
  • Change Management: Call Center Representatives at Parmele Disability Advocates are flexible and can quickly change course when it is necessary to meet the needs of our clients or to comply with the evolving regulations of the Social Security Administration; they are able to cross-train in multiple areas to provide the best assistance to our clients.
  • Problem Solver: Call Center Representatives at Parmele Disability Advocates work under a Team Lead and a Manager, but they are also able to make independent decisions, calculate risks, and act within the guidelines of Parmele’s policies and operating procedures to solve problems.
 
Job Duties
Call Center Representatives will work on an inbound and outbound call center / case management team. They interact daily with clients who are waiting for their hearing to be scheduled. Their job duties include:

  • Answering inbound calls from clients and placing outbound calls
  • Researching the status of clients’ claims and providing them with status updates.
  • Documenting every client interaction through Parmele’s case management software.
  • Using pre-created documents in Parmele’s case management software to send documents to the client and/or the Social Security Administration.
  • Mailing, faxing, and/or emailing documents and information to clients, the Social Security Administration, and third parties.
  • Receiving, reviewing, and processing inbound mail for their assigned office, as required.

Apply Today!
If you're looking for a stable, full-time career where your work has a direct impact on people's lives, we'd love to hear from you. Apply today and take the first step toward a rewarding career with Parmele Disability Advocates.
Flexible work-from-home options available after successful completion of training.

Flexible work from home options available.