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Contractual Call Center Security Jobs (NOW HIRING)

Mypath

Call Center Specialist

Green Bay, WI · Remote

$16.25 - $20.50/hr

The Call Center is an innovative way to provide excellent support and customer service to our ... Providing resolutions that maintain compliance with regulatory, contractual, and company ...

MyPath

Call Center Specialist

Green Bay, WI · On-site

$16.25 - $20.50/hr

The Call Center is an innovative way to provide excellent support and customer service to our ... Providing resolutions that maintain compliance with regulatory, contractual, and company ...

Verida Inc

Call Center Manager (WI)

Villa Rica, GA · On-site

SUMMARY: Responsible for leading day-to-day call center operations and workforce management ... contractual performance. This role oversees workforce planning, real-time operations, staffing ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

This role operates within a structured, high‑volume call center environment, following ... Select applicants will be subject to a government security investigation and must meet eligibility ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

This role operates within a structured, high-volume call center environment, following established ... Select applicants will be subject to a government security investigation and must meet eligibility ...

Skowhegan Savings

Call Center Representative

Skowhegan, ME · On-site

$15.75 - $19.75/hr

Call Center Representatives are responsible for promptly responding to all incoming customer ... security issues, policies and procedures. • Attends and participates in training courses and ...

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All JobsContractual Call Center Security Jobs

Contractual Call Center Security information

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How much do contractual call center security jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for contractual call center security in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Contractual Call Center Security vs Call Center Customer Service Representative?

AspectContractual Call Center SecurityCall Center Customer Service Representative
CredentialsSecurity certifications, background checksCustomer service training, communication skills
Work EnvironmentCall centers, security stations, client sitesCall centers, customer support centers
Employer & IndustrySecurity firms, corporate security departmentsTelecom, retail, service industries

Contractual Call Center Security focuses on safeguarding call center premises and data, requiring security certifications. In contrast, Call Center Customer Service Representatives handle customer inquiries and support, emphasizing communication skills. While both roles operate within call centers, their responsibilities and credentials differ significantly, catering to distinct employer needs and industry standards.

How to get into PMC work?

To work as a contractual call center security officer, candidates typically need a high school diploma or equivalent, relevant security or customer service experience, and may require security certifications such as CPR or first aid. Employers often conduct background checks and may require training on security protocols and communication skills. Familiarity with security tools and a clean criminal record are also important for employment eligibility.

What jobs pay 4000 a week without a degree?

Contractual call center security roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying jobs that can reach this level often involve sales, real estate, or skilled trades, but most require relevant skills, licenses, or extensive experience rather than just a degree. Earning this amount consistently usually involves commission-based roles or entrepreneurial ventures.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning higher salaries due to increased responsibilities and experience requirements. Specialized roles like Technical Support Manager or Quality Assurance Director can also command higher pay, especially in organizations that value advanced skills and certifications.

What is the 3 month rule for jobs?

The 3 month rule in contract-based call center security jobs often refers to a probationary period during which an employee's performance is evaluated before permanent employment is confirmed. During this time, employees typically receive training and are assessed on their skills and reliability, with some companies requiring a minimum of three months to determine job stability and eligibility for benefits.
What cities are hiring for Contractual Call Center Security jobs? Cities with the most Contractual Call Center Security job openings:
What are the most commonly searched types of Call Center Security jobs? The most popular types of Call Center Security jobs are:
What states have the most Contractual Call Center Security jobs? States with the most job openings for Contractual Call Center Security jobs include:
Contractual Call Center Security jobs near you
Infographic showing various Contractual Call Center Security job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Supervisor

Call Center Supervisor

North South Consulting Group, LLC

Camp Lejeune, NC • On-site

Full-time

Posted 22 days ago

Job description

The Call Center Supervisor provides daily operational leadership for Customer Care Representatives and Shift Team Leads supporting the Wounded Warrior Call Center. The Supervisor oversees staffing, workload management, customer service quality, employee coaching, performance monitoring, and compliance with all contractual service requirements to ensure exceptional support for wounded, ill, and injured service members and their families.
**This position is contingent upon contract award**
Responsibilities
  • Supervise daily call center operations.
  • Manage employee schedules and staffing assignments.
  • Monitor service levels and ensure contractual response times are met.
  • Coach and mentor Customer Care Representatives and Shift Team Leads.
  • Review quality assurance findings and implement corrective actions.
  • Monitor productivity, attendance, and performance metrics.
  • Assist with hiring, onboarding, and employee development.
  • Resolve escalated customer concerns.
  • Coordinate with Government representatives regarding operational issues.
  • Ensure accurate documentation within MCWIITS.
  • Prepare operational reports and performance summaries.
  • Promote continuous improvement and customer service excellence.
Qualifications
  • Associate's degree or 5 years of equivalent experience.
  • US Citizenship and the ability to pass a federal background check.
  • Strong leadership and personnel management skills.
  • Experience managing workforce schedules in a 24/7 operation.
  • Knowledge of workforce management systems.
  • Excellent customer service and conflict resolution skills.
  • Ability to analyze operational metrics and implement improvements.
  • Strong communication and organizational skills.
  • Experience with Microsoft Office and electronic case management systems.
Desired Qualifications
  • Experience supporting military or government call center operations.
  • Experience supervising healthcare or social services customer support.
  • Familiarity with MCWIITS.
  • Experience with quality assurance and workforce management software.

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