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Contractual Call Center Security Jobs in Baton Rouge, LA

prometric

Test Center Administrator (FT)

Baton Rouge, LA

$12.75 - $15.25/hr

Perform required security checks including the use of wands * Continuously monitor candidates as ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (FT)

Baton Rouge, LA · On-site

$12.75 - $15.25/hr

Perform required security checks including the use of wands * Continuously monitor candidates as ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (FT)

Baton Rouge, LA · On-site

$12.75 - $15.25/hr

Perform required security checks including the use of wands * Continuously monitor candidates as ... Minimum of one year of customer service experience required, in person (call center, retail ...

City of Faith

Security Supervisor

Baton Rouge, LA · On-site

SECURITY OPERATIONS MANAGER I.INTRODUCTION Functions under the direct supervision of the Security ... Must be familiar with the center's emergency plans of the center. Is subject to call in cases of ...

City of Faith

Security Officer

Baton Rouge, LA · On-site

$12.50 - $15/hr

RESIDENT SECURITY I. INTRODUCTION Functions under the direct supervision of the Security Supervisor ... Must be familiar with the center's emergency plans of the center. Is subject to call in cases of ...

Q Hotels

Hotel Front Office Manager

Donaldsonville, LA · On-site

Train, supervise and support office staff, including receptionists, security guards and call center agents * Schedule shifts * Ensure timely and accurate customer service * Handle complaints and ...

Aspen Dental

Dentist - DDS / DMD

Baton Rouge, LA · On-site

At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with ... ng, billing, HR, call center, learning and development, plus so much more *Source: ADA Health ...

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Contractual Call Center Security information

See Baton Rouge, LA salary details

$10

$17

$24

How much do contractual call center security jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for contractual call center security in Baton Rouge, LA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Contractual Call Center Security vs Call Center Customer Service Representative?

AspectContractual Call Center SecurityCall Center Customer Service Representative
CredentialsSecurity certifications, background checksCustomer service training, communication skills
Work EnvironmentCall centers, security stations, client sitesCall centers, customer support centers
Employer & IndustrySecurity firms, corporate security departmentsTelecom, retail, service industries

Contractual Call Center Security focuses on safeguarding call center premises and data, requiring security certifications. In contrast, Call Center Customer Service Representatives handle customer inquiries and support, emphasizing communication skills. While both roles operate within call centers, their responsibilities and credentials differ significantly, catering to distinct employer needs and industry standards.

Contractual Call Center Security jobs near you
Infographic showing various Contractual Call Center Security job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,775 per year, or $17.2 per hour.

Test Center Administrator (FT)

prometric

Baton Rouge, LA

$12.75 - $15.25/hr

Full-time

Vision, Retirement, PTO

Re-posted 8 days ago

Prometric rating

4.4

Company rating: 4.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

481st of 500 rated business services

Job description

JOB TITLE:                               Test Center Administrator

REPORTS TO:                          Test Center Manager

DEPARTMENT:                         Test Center

LOCATION:                               Baton Rouge, LA

TEST CENTER ADDRESS:      4354 S Sherwood Forest Blvd Suite D-220, Baton Rouge, LA 70816

Please complete this brief questionnaire 

What To Expect On First Day(VIDEO)  

JOB OVERVIEW:

The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world.  These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.  

Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.       


PERKS for employees hired for 20+ hours:

  • 12 Paid Holidays Off annually based on work schedule and start date 
  • No selling or quotas 
  • Office setting environment 
  • No inventory, stocking, floor moves or overnight shifts! 
  • Paid training
  • Sick time prorated based on start date
  • 401K
  • Employee Assistance Program
  • Vision
  • FSA

Include these PERKS for employees hired for Full Time:

  • Legal
  • Vacation

AVAILABLE SCHEDULE:

  • Full Time - Hours Will Vary
  • Schedule:  Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours.
  • Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling.
  • Schedules are available 2 weeks in advance.

RESPONSIBILITIES:

  • Maintain and apply expert knowledge of test center policies, practices and procedures 
  • Greet examinees and verify identification 
  • Perform required security checks including the use of wands
  • Continuously monitor candidates as they complete exams
  • Report and/or resolve candidate issues with urgency   
  • Maintain secure environment and materials in the test center at all times 
  • Ensure every candidate receives a fair and comfortable testing experience
  • Report any occurrences outside company guidelines
  • Ability to be flexible with scheduling based on Prometric days of operations  
  • Represent Prometric's vision, mission and values
  • Safeguard the test center from misconduct  
  • If applicable, digitally scan and record candidate fingerprint identification  

QUALIFICATIONS:

EDUCATION:

  • High school diploma or equivalent required
  • College experience a plus

EXPERIENCE:

  • Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
  • Must be 18 years of age to qualify

SKILLS:

  • Ability to communicate professionally and effectively with candidates and coworkers
  • Ability to write detailed and accurate reports and correspondence 
  • Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation 
  • Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)

PHYSICAL JOB REQUIREMENTS

  • Must be able to bend, stoop, and lift up to 40 pounds 
  • Ability to remain in a stationary position for extended periods of time while administering exams 
  • Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room 
  • Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
  • Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols

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